Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Security Engineer

Company: WorkOS

Location: USA

Posted Sep 03, 2024

WorkOS is looking for an experienced security engineer to join their fast-growing security team. The role involves defining and coordinating security efforts across the company, mentoring product engineering teams, and ensuring the security of products and features. The company offers competitive pay, substantial equity grants, and a range of benefits.

Senior Product Designer

Company: Webflow

Location: USA

Posted Sep 03, 2024

Webflow is looking for a Senior Product Designer to join their team, building Webflow's optimization product suite. The role involves crafting user workflows, partnering with engineering and product management, and driving discovery research and ideation.

Risk Analyst - Operations

Company: Podium

Location: USA

Posted Sep 03, 2024

The job posting is for a Payment Operations Risk Analyst position at Podium. The role involves investigating suspicious activity, identifying and mitigating risks, and communicating with stakeholders. The ideal candidate has strong investigative skills, a genuine curiosity about fraud and risk, and is highly organized.

Staff Product Manager, Core Platform

Company: Huntress

Location: USA

Posted Sep 03, 2024

Huntress is a remote company that offers a competitive compensation package, including a base salary, bonus, and equity. The company is looking for a highly experienced product management lead to build out its next-generation managed cybersecurity platform. The role requires a strong understanding of cloud services, microservices architecture, and backend systems, as well as experience leading product innovation and feature ideation.

Sales Training Manager

Company: brightwheel

Location: USA

Posted Sep 03, 2024

Brightwheel is a technology company that aims to provide high-quality early education for every child. They are looking for a Sales Training Manager to coach and develop sales representatives. The company is committed to diversity and inclusion and offers a competitive compensation package.

Experienced Recruiter

Company: WorkOS

Location: USA

Posted Sep 03, 2024

WorkOS is seeking an experienced Recruiter to join their team. The ideal candidate will have a high level of emotional intelligence, possess a strong sense of ownership, and demonstrate the ability to move with urgency. The role involves managing candidates through the entire interview process, developing innovative sourcing strategies, and acting as a trusted partner and advisor to hiring managers.

Software Engineer III - Android

Company: MyFitnessPal

Location: USA

Posted Sep 03, 2024

MyFitnessPal is looking for a Senior Android Engineer to join their engineering team. The role involves leading the technical direction of the MyFitnessPal Android app, empowering teammates, and improving code quality. The company encourages diversity and offers a range of benefits.

Principal People Business Partner - GTM

Company: Apollo

Location: USA

Posted Sep 03, 2024

Apollo is hiring a People Growth and Development team member to support the GTM organization. The role involves developing and executing high-impact initiatives, delivering people programs, and building capabilities. The ideal candidate has deep experience in people business partnerships, strong communication skills, and a growth mindset.

Product Manager

Company: Agero

Location: USA

Posted Sep 03, 2024

Agero is a company that provides digital driver assistance services, and they are looking for a Product Manager to plan, direct, and coordinate activities of complex projects. The company has a mission to rethink the vehicle ownership experience and is committed to creating a diverse and inclusive environment.

Lead Fraud Data Analyst

Company: Varo Money

Location: USA

Posted Sep 03, 2024

The job description is for a Lead Fraud Data Analyst who will design and implement fraud detection approaches, analyze data, and manage customer experience. The role requires strong analytical skills, experience with fraud prevention, and knowledge of financial products.

Compliance and Contracts Manager

Company: Grafana Labs

Location: USA

Posted Sep 03, 2024

Grafana Labs is seeking a Governance Compliance and Contracts Manager to join their legal team. The role involves supporting global compliance and governance initiatives, contract negotiations, and process improvements. The successful candidate will be an organized, detailed, and analytical thinker with a business-oriented approach.

Senior Security Compliance Engineer (Dedicated Markets)

Company: GitLab

Location: USA

Posted Sep 03, 2024

The job posting is seeking a Senior Security Compliance Engineer to support the Security Compliance Dedicated Markets team. The ideal candidate will have a robust background in cybersecurity and compliance, with experience in achieving and maintaining security certifications. The role involves developing and implementing GRC strategies, working closely with highly regulated customers, and providing training and guidance to internal teams and customers.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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