Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Program Manager

Company: G-P

Location: USA

Posted Sep 03, 2024

The company GP is looking for a Sr Technical Program Manager to work on their marketing ecosystem. The job requires experience in technical program management, Agile methodologies, and strong leadership skills.

Sr. Product Marketing Manager, Third-Party Demand & Partner Programs

Company: Pinterest

Location: USA

Posted Sep 03, 2024

The text describes Pinterest's mission to help people find inspiration and create a life they love. It also outlines the role of a Senior Product Marketing Manager Ad Demand and Growth Partnerships, which involves driving the success of third-party ad demand programs and developing market expertise.

Support Lead

Company: Warp

Location: USA

Posted Sep 03, 2024

Warp is a company that is modernizing the command line to make it more intuitive, collaborative, and intelligent for developers and teams. They are looking for outstanding product-focused software engineers to work on difficult technical problems and improve developers' lives. The company is committed to understanding its users deeply and building a core product for all developers.

People Systems Analyst

Company: Pax8

Location: USA

Posted Sep 03, 2024

The People Systems Analyst is responsible for providing end-user support, troubleshooting issues, and implementing new systems. They partner with internal stakeholders and vendors to ensure efficient and effective management of people systems.

Sr. Product Manager

Company: UpKeep

Location: USA

Posted Sep 03, 2024

The job posting is looking for a Sr Product Manager to own the product experience and work closely with partners to create cohesive experiences within the app. The role requires experience in product management, software development, and engineering teams, as well as strong communication and problem-solving skills.

Staff Security Engineer - Infrastructure Security

Company: 1Password

Location: USA

Posted Sep 03, 2024

1Password is looking for an experienced engineer to champion security efforts in their cloud infrastructure. The company values simplicity, honesty, and a human-centric approach to solving problems and offers a range of benefits and perks.

Staff Product Manager

Company: Shippo

Location: USA

Posted Sep 03, 2024

Shippo is a shipping layer of the internet that provides world-class shipping solutions to ecommerce businesses, marketplaces, and logistics infrastructure providers. They are seeking a Staff Product Manager to develop and execute a strategic roadmap for their Label and Rating APIs.

Threat Hunter

Company: Red Canary

Location: USA

Posted Sep 03, 2024

Red Canary is a cybersecurity company that helps organizations protect themselves from cyber threats. They offer a range of services, including threat hunting, incident response, and security consulting. The company values its employees and offers a range of benefits, including flexible work arrangements, paid parental leave, and a 100% paid health insurance plan.

Executive Programs Engagement Manager

Company: Stripe

Location: USA

Posted Sep 03, 2024

The job posting is for an Executive Programs team member at Stripe, responsible for developing and managing programmatic approaches to engage the executive audience at top accounts. The role requires experience in building and launching executive sponsor programs, expertise in enterprise and executive events, and ability to establish rapport and influence across all levels.

Staff Product Designer

Company: brightwheel

Location: USA

Posted Sep 03, 2024

Brightwheel is a technology brand in early education, seeking a Staff Product Designer to drive work across iOS, Android, and web. The company aims to enable high-quality early education for every child, giving teachers more time with students, and supporting small businesses.

Customer Success Associate

Company: RStudio

Location: USA

Posted Sep 03, 2024

Posit is a company that creates great software to help people understand data and make better decisions. They are looking for a Customer Success Associate to join their team. The job involves managing a portfolio of accounts, retaining customers, and growing revenue. The company offers a competitive compensation package, including medical, dental, and vision insurance, as well as a 401k match and profit-sharing bonus.

Manager, Software Engineering - Extensibility

Company: Figma

Location: USA

Posted Sep 03, 2024

Figma is looking for an experienced Engineering Manager to lead their Extensibility and Integrations teams. The role involves managing a team of engineers, designing and maintaining customer-facing APIs, and developing integrations with third-party products.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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