Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Account Manager

Company: Highspot

Location: USA

Posted Sep 03, 2024

Highspot is a company that is pioneering the sales enablement category, committed to building breakthrough software and creating equitable workspaces. The role is for an Account Manager to manage existing customers and drive revenue across assigned accounts.

Proposal Writer

Company: Trueanomaly

Location: USA

Posted Sep 03, 2024

True Anomaly is a startup that seeks talented individuals to build innovative technology for space security and sustainability. The company is looking for a Proposal Writer to join their team, who will be responsible for writing high-quality proposals to win new business. The role requires experience in writing proposals for US Government contracts, conveying technical concepts through concise and compelling written communication, and collaborating with a team.

Commercial Account Manager

Company: Upwork

Location: USA

Posted Sep 03, 2024

Upwork is seeking a dynamic Account Manager to join their team. The role involves building trusted relationships with clients, driving new business, and expanding customer revenue. The company values diversity, inclusivity, and employee growth, offering exceptional benefits and a remote-first work environment.

Experienced Product Manager - Payments Risk

Company: Plaid

Location: USA

Posted Sep 03, 2024

Plaid is looking for an experienced product manager to join their dynamic team as the Product Manager for Payment Risk. The company is dedicated to empowering the transformation of the way people interact with their finances and is at the forefront of the evolution of open banking solutions.

Sr Solutions Architect (Managed Services)

Company: phData

Location: USA

Posted Sep 03, 2024

The job description is looking for a technical leader to manage modern data platforms, provide architectural guidance, and support cloud data technologies. The ideal candidate should have extensive experience in cloud-native data technologies, production support experience, and strong communication skills.

VP of Product Marketing

Company: Quantum Metric

Location: USA

Posted Sep 03, 2024

Quantum Metric is a company that values diversity, inclusivity, and employee empowerment. They offer a range of benefits, including flexible work environments, professional development opportunities, and a collaborative culture. The company is looking for a VP of Product Marketing to lead their product marketing team and develop a plan to allocate and align resources to company objectives.

Senior Software Engineer for CAD products

Company: Anark

Location: USA

Posted Sep 03, 2024

Anark is a leading provider of intelligent information management software and solutions, seeking a Senior Software Engineer to develop critical integrations with 3D CAD systems. The ideal candidate will have experience developing 3D software on the Windows platform and knowledge of CAD systems. The company offers a competitive salary, performance bonus plan, stock options, and comprehensive benefits.

Senior Event Strategist

Company: Workiva

Location: USA

Posted Sep 03, 2024

The job posting is for a Senior Event Strategist position at Workiva, responsible for planning and executing large-scale events. The role requires experience in event marketing, project management, and communication skills. The company offers a competitive salary range, benefits, and a diverse work environment.

Technology Services Product Manager

Company: Pax8

Location: USA

Posted Sep 03, 2024

The job description outlines the responsibilities and requirements for a Product Manager role. The role involves defining the product vision, managing the product roadmap, and prioritizing the product backlog. The ideal candidate should have a strong understanding of product management best practices, excellent communication skills, and experience in managing cross-functional teams.

Customer Success Associate

Company: Omada Health

Location: USA

Posted Sep 03, 2024

Omada Health is hiring a Customer Success Associate to join their SMB customer success team. The role involves implementing, managing, and growing customer relationships, as well as driving adoption, retention, and expansion of Omada's programs. The company offers a competitive salary, remote work culture, and a range of benefits.

Sales Executive

Company: Curv Group LLC

Location: USA

Posted Sep 03, 2024

The company is looking for sales representatives to work remotely, with a focus on closing deals, building relationships, and working cross-functionally. The job requires strong sales skills, a growth mindset, and a positive attitude.

MedArrive Senior Software Engineer - Mobile Focus

Company: MedArrive

Location: USA

Posted Sep 03, 2024

MedArrive is a healthcare startup aiming to improve people's lives by bringing humanity to healthcare. They are building a platform to support care models centered on bringing healthcare to individuals via in-home, virtual, and digital interactions.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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