Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Manager, Cause Marketing

Company: Big Brothers Big Sisters of America

Location: USA

Posted Sep 02, 2024

The job description is for a Manager Cause Marketing MCM position at Big Brothers Big Sisters of America. The MCM will support corporate cause marketing activities, account management, and fundraising efforts. The role requires a bachelor's degree and at least four years of experience in sales, cause marketing, and project management.

Product Manager - Digital Workplace: Network Operations

Company: Spotify

Location: USA

Posted Sep 02, 2024

Spotify is looking for a passionate Product Manager to join their Productivity Engineering group. The team is responsible for advancing the digital workplace and giving every employee the best possible user experience. The role involves setting the direction of the enterprise network infrastructure, interacting with various teams, and creating the best employee technology experience.

Cloud Alliance Manager

Company: EDB

Location: USA

Posted Sep 02, 2024

The Cloud Alliance Manager is responsible for building and maintaining strategic partnerships with cloud solution providers. The role involves identifying new business opportunities, driving customer adoption, and collaborating with cross-functional teams.

Experienced Technical Program Manager

Company: Plaid

Location: USA

Posted Sep 02, 2024

Plaid is looking for a Technical Program Manager to lead the Connectivity team, empowering financial access for all. The role involves strategic leadership, data-driven analysis, and technical excellence.

Platform Lead - Support Products

Company: Airbnb

Location: USA

Posted Sep 02, 2024

Airbnb is looking for a Platform Lead for Global Channels and Routing to help scale their Community Support operations team. The role involves developing a vision and strategy for Global Channels and Routing, mentoring a team of Platform Managers, and driving product execution.

Senior Project Manager

Company: Stealth Recruiting Services

Location: USA

Posted Sep 02, 2024

The job description is for a Senior Project Manager position at an environmental engineering firm. The job involves managing projects, overseeing teams, and making decisions that impact the company's business development. The company is employee-owned and has a long history of providing services in various fields.

Financial Data Analyst

Company: STAT Recovery Services

Location: USA

Posted Sep 02, 2024

STAT is a recovery management firm that helps suppliers get paid by retailers. They are a quickly growing company with a positive and collaborative culture. The Analytics team is looking for a Financial Data Analyst to perform detailed data analysis and identify deduction recovery opportunities.

Linux Systems / IT Administrator

Company: Swingtech

Location: USA

Posted Sep 02, 2024

Swingtech Consulting Inc is a technology and management consulting firm that provides services to the federal, state, and local government. They are currently looking to fill a Linux System Administrator position that requires an active TopSecret Clearance. The company offers a range of benefits, including 15 PTO days, 11 paid holidays, and a 401k plan.

Staff Product Manager, ML Sourcing

Company: Xometry

Location: USA

Posted Sep 02, 2024

Xometry is looking for a strong product leader to evolve and enhance their ML sourcing capabilities. The successful candidate will work with technical experts, understand quantitative analyses, and have excellent communication and stakeholder management skills.

Staff Data Scientist

Company: Honor

Location: USA

Posted Sep 02, 2024

Honor is a company that provides home care services for aging adults and is looking for data scientists to join their team. The company values people and has a remote-friendly work environment.

Lead Software Engineer - Solutions Engineering

Company: Icertis

Location: USA

Posted Sep 02, 2024

Icertis is a company that provides contract intelligence platform, with a strong commitment to contract intelligence, fairness, openness, respect, teamwork, and execution. The company offers a range of benefits to its employees, including robust medical benefits, employee assistance program, equity, and flexible work environment.

Technical Program Manager

Company: Nava

Location: USA

Posted Sep 02, 2024

Nava is a consultancy and public benefit corporation that works with government agencies to build digital services. They focus on populations that are least protected and aim to restore trust between people and public institutions. The company is looking for a project manager to oversee delivery outcomes and client relationships.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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