Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Member of Support Staff

Company: Runway

Location: USA

Posted Aug 31, 2024

Runway is building a tool for content creation, and they're looking for a support role to help users. The role involves answering tickets, collaborating with engineering, and creating documentation. The company values autonomy, empathy, and a passion for learning.

Manager, Software Engineering - Livegraph

Company: Figma

Location: USA

Posted Aug 31, 2024

Figma is looking for an Engineering Manager to lead the development of Livegraph, a core technology for real-time web and mobile experiences. The successful candidate will have experience managing high-output engineering teams, building and scaling distributed systems, and driving execution on scale, reliability, and feature set projects.

Senior Project Manager, Reable Project Development

Company: Euclid Power

Location: USA

Posted Aug 31, 2024

Euclid Power is a renewable energy software and services company building the operating system for the renewable energy industry. They are seeking a Senior Project Manager to join their Development Services vertical.

Software Engineer - Design at Scale

Company: Figma

Location: USA

Posted Aug 31, 2024

Figma is a collaborative design product that enables teams to scale their designs. The Design Systems team is responsible for providing powerful features and delightful user experiences. The company is looking for a technical lead to build new features in a real-time multiplayer system and design large-scale application architecture.

Hardware Systems Engineer - Hardware Tools / Firmware

Company: Cloudflare

Location: USA

Posted Aug 31, 2024

Cloudflare is a technology company that aims to build a better Internet. They are hiring a Systems Engineer with a firmware focus to help deliver their hardware security goals. The company offers a range of benefits and is committed to diversity and inclusivity.

Sales Account Manager

Company: Johnson Controls International

Location: USA

Posted Aug 30, 2024

Johnson Controls is a global leader in smart, healthy, and sustainable buildings, offering a competitive salary, comprehensive benefits package, and opportunities for growth and development. The company is committed to providing an empowering company culture and supporting its employees' physical, financial, and emotional wellbeing.

Remote Customer Service Rep Up to 19/hour - No Degree Needed

Company: NoGigiddy

Location: USA

Posted Aug 31, 2024

The job posting is looking for motivated individuals to join their remote customer service team. The role involves providing exceptional customer support, resolving issues efficiently, and communicating clearly. The company offers competitive pay, flexible schedule, and opportunities for growth.

Growth Strategist

Company: NoGood

Location: USA

Posted Aug 31, 2024

NoGood is a growth marketing agency looking for a Growth Strategist to join their team. The role involves acting as an on-demand CMO for key clients, leading growth marketing campaigns, and managing budgets. The company offers a range of benefits and perks, including flexible work environment, unlimited PTO, and mentorship opportunities.

Principal Platform Engineer, SRE

Company: Gemini

Location: USA

Posted Aug 31, 2024

Gemini is a global crypto and Web3 platform that offers a wide range of crypto products and services. The company is committed to building a scalable and secure foundation for its engineering teams to focus on building innovative financial products and experiences. The role of Principal Platform Engineer Site Reliability Engineering involves leading engineering teams towards modern DevOps practices and providing primary operational support and engineering for various Gemini services.

Mid-Market Account Executive

Company: Vercel

Location: USA

Posted Aug 31, 2024

Vercel is a company that provides a frontend cloud platform for building and scaling web applications. The company is looking for a sales team member to manage the full sales cycle, partner with cross-functional teams, and learn about their technology and the space. The ideal candidate is a top performer with a history of success in pipeline generation, opportunity management, and closing customers.

Senior Site Reliability Engineer

Company: Toast

Location: USA

Posted Aug 31, 2024

The job posting is for a Site Reliability Engineer at Toast, a restaurant platform company. The role involves implementing and evolving observability technology, providing metrics and dashboarding solutions, and championing reliability and uptime. The company values diversity, equity, and inclusion and offers competitive compensation and benefits.

Medical Director - Clinical Experience

Company: Circle Medical

Location: USA

Posted Aug 31, 2024

Circle Medical is a primary care practice that provides panelfocused primary care medicine to adult patients. They are an evidencebased practice engaging their evolving technology to ensure the highest level of quality primary care. They are looking for a Medical Director of Clinical Experience to join their team.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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