Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

SEO and Content Marketing Strategist

Company: Digital Reach Agency

Location: USA

Posted Aug 30, 2024

Digital Reach Agency is a leading B2B digital marketing agency seeking an experienced SEO and Content Marketing Strategist to join their team. The ideal candidate will have a deep understanding of SEO best practices and be highly organized, self-directed, and capable of managing complex SEO projects.

Customer Onboarding Specialist

Company: Spring Venture Group

Location: USA

Posted Aug 30, 2024

Spring Venture Group is a company that offers a mission-driven work environment, competitive compensation, and benefits. The company is looking for a Customer Onboarding Specialist to join their team, who will be responsible for making outbound and receiving inbound calls to Medicare Advantage clients.

Senior Customer Success Manager

Company: Vercel

Location: USA

Posted Aug 30, 2024

Vercel is looking for a Customer Success Manager to manage a portfolio of Enterprise customers, providing a trusted product advisor role, driving incremental value, and enabling customers to use Vercel's solutions to develop, preview, and ship their web properties.

Data Engineer

Company: Figma

Location: USA

Posted Aug 30, 2024

Figma is looking for an experienced Data Engineer to partner with their Data Science and Data Infrastructure teams to own and scale their data pipelines. The ideal candidate will be a great communicator who can help coordinate across multiple internal and external teams and takes pride in building end-to-end projects.

Senior Software Engineer

Company: ExtraHop

Location: USA

Posted Aug 30, 2024

ExtraHop is seeking a software engineer to lead the architecture, design, and development of machine learning systems. The team is looking for a highly talented engineer with experience in Python, scalability, and security. The job offers a competitive salary and benefits package.

Enterprise Cloud Engineer II

Company: Wellmark, Inc.

Location: USA

Posted Aug 30, 2024

Wellmark is a mutual insurance company that values the wellbeing of its members and is committed to sustainability and innovation. The company is looking for an Enterprise Cloud Engineer to join its workforce experience team.

Account Executive - Ecommerce

Company: Mercury

Location: USA

Posted Aug 30, 2024

Mercury is a financial technology company that provides banking services to businesses. They are looking to hire an eCommerce Sales Team member to help grow their customer base. The job requires experience in sales, capital products, and eCommerce companies, as well as a strong product sense and ability to work well in a team.

Enterprise Implementation Project Manager

Company: Kojo

Location: USA

Posted Aug 30, 2024

Kojo is a construction technology company that aims to make buildings cheaper and easier to build by transforming the way commercial construction companies buy their materials. The company is looking for an Enterprise Implementation Project Manager to lead its largest customers to successful adoption and long-term success with the Kojo platform.

Senior Customer Success Manager

Company: Zip

Location: USA

Posted Aug 30, 2024

Zip is looking for a Senior Customer Success Manager to manage their rapidly growing customer base. The role involves advising customers on how to transform their B2B purchasing process, managing a portfolio of clients, and driving customer success. The company offers a competitive salary range of $130,000 to $160,000 and various perks and benefits.

Client Success Manager

Company: StructureFlow

Location: USA

Posted Aug 30, 2024

StructureFlow is a visual modeling solution for corporate structures and transactions, aiming to transform the way professionals work with complex information. The company has secured Series A funding and is growing rapidly, with a mission to become the critical infrastructure for transactions of the future.

Product Designer

Company: Dropbox

Location: USA

Posted Aug 30, 2024

The role description highlights the opportunity to work on a diverse range of problems, partner with PMs to translate business problems to customer problems, and deliver effective solutions and elegant user experiences. The responsibilities include problem framing, solution generation, interaction and visual design, and collaboration. The requirements include 5+ years of UX-related work experience, high craft bar, and attention to detail.

Product Manager

Company: Leagueinc

Location: USA

Posted Aug 30, 2024

League is a platform technology company that powers next-generation healthcare consumer experiences. The company is looking for a Product Manager to work on building robust roadmaps and managing the full product lifecycle.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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