Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior People Partner

Company: DuckDuckGo

Location: USA

Posted Aug 24, 2024

DuckDuckGo is a privacy-focused company that has been building its all-in-one product for over a decade. They have a private search engine, browser, and extensions that have been downloaded over 250 million times. They are looking for a Senior People Partner to help shape their all-in-one privacy solution and join their mission to show the world that protecting online privacy can be simple.

Finance Associate / Manager

Company: Gauntlet

Location: USA

Posted Aug 24, 2024

Gauntlet is a company that specializes in quantitative research and optimization of DeFi economics, managing market risk and optimizing growth for protocols. They publish cutting-edge research and aim to lead in defining market risk standards across the industry.

Product Operations Specialist

Company: Red Canary

Location: USA

Posted Aug 24, 2024

The job posting is for a Product Operations Specialist at Red Canary, responsible for driving the product lifecycle, managing tools and data, and providing insights to senior management. The company offers competitive compensation, benefits, and a flexible work environment.

Senior Fullstack Software Engineer

Company: Trove

Location: USA

Posted Aug 24, 2024

Trove is a company that powers resale for the world's most beloved brands, extending the life of millions of products and creating more inclusive and less wasteful business models. They are recognized for their innovative resale technology and have received several awards. The company is committed to creating an equitable and transparent workplace and is proud to be an equal opportunity company.

Senior Developer Advocate (Iceberg & Open Source)

Company: Snowflake

Location: USA

Posted Aug 24, 2024

Snowflake is seeking a Senior Developer Advocate to join their team. The role involves building and growing the developer community around Snowflake's data engineering solutions, developing authentic content, and showcasing the company's work at industry events.

Customer Engagement Specialist (Bilingual - Spanish) - Billing

Company: brightwheel

Location: USA

Posted Aug 24, 2024

Brightwheel is a technology brand in early education that aims to provide high-quality education for every child. They are looking for a sales representative who is passionate about helping customers succeed and is fluent in Spanish. The role involves conducting sales demos, developing sales strategies, and building relationships with customers.

Vice President of Global Total Rewards

Company: Pax8

Location: USA

Posted Aug 24, 2024

Pax8 is seeking a VP of Global Total Rewards to shape and execute their global remuneration and benefits strategy. The role requires extensive experience in developing and implementing global remuneration frameworks, leading compensation and benefits teams, and driving initiatives to improve pay equity and compliance.

Lead Software Engineer - Elixir

Company: dscout

Location: USA

Posted Aug 24, 2024

dscout is a company that values diversity and inclusivity, and is looking for software engineers to join their team. They offer a competitive compensation package, education stipend, and remote work stipend. The company is open and transparent with their team and values learning and sharing.

Academic Support Advisor I

Company: Adtalem Global Education

Location: USA

Posted Aug 24, 2024

Chamberlain University is a leading institution in nursing and healthcare education, with a growing community of over 100,000 alumni. The university is committed to addressing the national nursing shortage through innovative programs and has a strong focus on student success.

Senior Growth Marketing Specialist

Company: Ollie Pets

Location: USA

Posted Aug 24, 2024

Ollie is a company that makes human-grade pet food and provides health services for dogs. They are looking for a performance marketing channel manager to join their team. The role involves testing and scaling offline channels, managing budgets and timelines, and collaborating with cross-functional teams.

Senior Financial Analyst - Marketing & Legal

Company: Twilio

Location: USA

Posted Aug 24, 2024

Twilio is seeking a Senior Financial Analyst to join their Corporate Finance team. The role will involve partnering with marketing and legal teams, managing budgets, and providing financial analysis. The company values diversity, equity, and inclusion, and offers a range of benefits to its employees.

Senior Manager - Infrastructure Security

Company: Scribd

Location: USA

Posted Aug 24, 2024

Scribd is a company that values its employees and offers a range of benefits and perks. The company is looking for a Senior Manager of Infrastructure Security to join its team and help shape the strategic direction of its Security department.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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