Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Director - FP&A

Company: 1Password

Location: USA

Posted Aug 24, 2024

1Password is a company that values simplicity, honesty, and a human-centric approach to solving problems. They are looking for a Director of Corporate FP&A to lead the consolidation of their P&L balance sheet and cash flow reporting, and to drive process improvements and provide ad-hoc analyses to support the company's growth.

Commercial Lead

Company: Stripe

Location: USA

Posted Aug 24, 2024

Stripe is a financial infrastructure platform that aims to increase the GDP of the internet. The company is looking for a Commercial Lead to own the end-to-end programmatic development of the Saas Subscription Fee program.

Client Acquisition Manager

Company: MGID

Location: USA

Posted Aug 24, 2024

The job description is for a customer acquisition specialist at MGID, a global native advertising platform. The role involves building relationships with key stakeholders, making client analysis, and creating custom proposals. The job requires experience in digital marketing, knowledge of ad formats, and exceptional communication skills.

Senior Partner Manager

Company: Canonical

Location: USA

Posted Aug 24, 2024

Canonical is looking for a Senior Partner Manager Americas Channel to grow its channel sales team and capitalize on rapidly growing demand from channel partners. The role requires a mix of farming and hunting capabilities, and the successful candidate will be responsible for achieving assigned annual growth quotas.

Smartsheet Solutions Architect

Company: Celerion

Location: USA

Posted Aug 24, 2024

Celerion is committed to swift clinical research through translational medicine. The company is looking for a Smartsheet solutions expert to deploy and optimize Smartsheet solutions to support business objectives.

Director - Product Marketing

Company: Cover Genius

Location: USA

Posted Aug 24, 2024

The text describes Cover Genius, a Series E insurtech company that protects global customers of digital companies. It highlights the company's awards, diverse team, and commitment to social entrepreneurship. The role of Director of Product Marketing is described, requiring a versatile marketer with experience in product marketing, content marketing, and sales engineering.

Site Reliability Engineer

Company: GitLab

Location: USA

Posted Aug 24, 2024

The job description is for a Senior SRE to work on the Gitaly team at GitLab, which is a large all-remote company. The team owns and runs services that handle all Git operations on GitLab.com, and the role involves maintaining environments, designing interfaces, and developing production automation.

Staff Software Engineer - Programmatic Bidding Services

Company: StackAdapt

Location: USA

Posted Aug 24, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. It empowers hundreds of digitally-focused companies to deliver outcomes and exceptional campaign performance. The company is seeking a Staff Software Engineer to help lead its growing backend engineering team.

Senior Director of Growth Marketing

Company: Postscript

Location: USA

Posted Aug 24, 2024

The job posting is for a Senior Director of Growth Marketing at Postscript, a high-growth startup. The role involves building and executing demand generation campaigns, managing a team, and working cross-functionally with marketing and sales teams. The company offers competitive compensation, equity, and flexible work arrangements.

Sr District Manager - Financial Services

Company: Snowflake

Location: USA

Posted Aug 24, 2024

Snowflake is looking for a Senior District Manager to join their US Financial Services Industries Division. The ideal candidate should have a track record of creating an inclusive and collaborative environment, be passionate about their technology, and have a strong ability to listen, give, and ask for constructive feedback. The role involves planning and executing strategies and sales tactics, building and maintaining relationships, and leading a team of account executives.

Conversion Rate Optimization Manager

Company: Red Canary

Location: USA

Posted Aug 24, 2024

Red Canary is seeking an experienced Conversion Rate Optimization CRO Manager to lead the strategy and execution of web experimentation roadmaps. The ideal candidate has a track record of leading teams and has a strong understanding of data-driven approaches to problem-solving.

Technical Sales Engineer

Company: TX Labs

Location: USA

Posted Aug 24, 2024

The job posting is seeking a GTM Specialist to collaborate with startups and enterprises in the decentralized world, developing and executing strategies to drive market penetration and onboard teams to a cutting-edge compute network.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages