Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Partner Sales Rep

Company: Yellow Labs Software

Location: USA

Posted Aug 23, 2024

The job posting is for a Senior Partner Account Manager position at Yellow Labs Software, requiring knowledge of accounting or ERP industry and tech skills. The role involves driving adoption and client conversion of CustomBooks™, working closely with partners, and managing multiple projects. The company promotes work-life balance and has a vibrant office atmosphere.

Staff Data Scientist

Company: Block

Location: USA

Posted Aug 23, 2024

The company is hiring a Staff Data Scientist to establish and scale a first-line risk management program. The role involves leveraging data to enable robust testing and monitoring processes and risk management strategies. The company offers a range of benefits, including healthcare coverage, retirement plans, and paid time off.

Manager, Digital Customer Success

Company: Cribl

Location: USA

Posted Aug 23, 2024

Cribl is a company that values its employees and customers, looking for collaborative and motivated team members to join their remote-first team. They offer a competitive salary and benefits package, and prioritize diversity and inclusion.

Senior Site Reliability Engineer

Company: DuckDuckGo

Location: USA

Posted Aug 23, 2024

DuckDuckGo is a privacy-focused internet company that has been building its all-in-one product for over a decade. They have a private search engine, browser, and extensions that have been downloaded over 250 million times. They are looking for a Senior Site Reliability Engineer to help build and maintain their infrastructure.

Principal, Private Equity

Company: dss+

Location: USA

Posted Aug 23, 2024

The job posting is for a Private Equity Industry Team Leader, requiring a leader with experience in management consulting, private equity, and operations management. The role involves driving growth, leading business development efforts, and serving clients within the C-suite of private equity portfolio companies.

Senior Data Engineer II

Company: Cruise

Location: USA

Posted Aug 23, 2024

Cruise is a self-driving service that aims to safely connect people to places and experiences. They are committed to building a diverse and inclusive environment and are looking for a Senior Data Engineer to join their team.

Network Security Engineer (ISE)

Company: Zachary Piper Solutions, LLC

Location: USA

Posted Aug 23, 2024

Piper Companies is seeking an experienced Remote Network Security Engineer ISE to help plan, design, optimize, implement, and troubleshoot network security in a large strategic organization. The ideal candidate has a customer-first mentality and is eager to work in a highly visible customer-facing role.

Data Engineer

Company: OneLocal

Location: USA

Posted Aug 23, 2024

OneLocal is a leading provider of AI-powered digital marketing solutions for small and medium-sized businesses. They are looking for a Data Engineer to join their growing team and are committed to building a diverse and inclusive work environment.

Director of Product - Third Party Risk Management

Company: Sayari

Location: USA

Posted Aug 23, 2024

Sayari is a company that provides counterparty and supply chain risk intelligence. They are looking for a seasoned Product Management director to help extend their suite of commercial risk intelligence products. The company culture is defined by a dedication to their mission, passion for finding novel approaches, and understanding that diverse perspectives create optimal outcomes.

Data Engineer

Company: Sandbox

Location: USA

Posted Aug 23, 2024

Quanta Credit Services is a startup looking for a Data Engineer to help deliver on its digital-first strategy. The role involves designing, developing, and maintaining data pipelines, building data solutions, and contributing to automation of essential processes.

Sr. Microsoft Intune Engineer

Company: Leidos

Location: USA

Posted Aug 23, 2024

The job posting is for a Sr Microsoft Intune Engineer to support a digital modernization program for the Defense Enclave Services team. The engineer will design, implement, and optimize Microsoft Intune solutions for migration from MECM and AD joined devices to Azure AD joined and Intune Managed.

Website Optimization Marketing Manager

Company: Globalization Partners

Location: USA

Posted Aug 23, 2024

The job posting is for a Website SEO & CRO Marketing Manager position at GP, a company that helps growing companies build global teams. The role requires experience in SEO, CRO, and digital marketing, as well as leadership and project management skills. The company offers competitive compensation, benefits, and perks, and is committed to diversity and inclusion.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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