Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Account Manager

Company: Acentra Health

Location: USA

Posted Aug 23, 2024

Acentra Health is a company that empowers better health outcomes through technology services and clinical expertise. They are looking for an Account Manager to join their team, offering a great opportunity to work with a passionate team dedicated to being a vital partner for health solutions in the public sector.

Senior Product Manager

Company: GiveCampus

Location: USA

Posted Aug 23, 2024

GiveCampus is a leading fundraising platform for nonprofit educational institutions, with a mission to advance education quality, affordability, and accessibility. The company has received investments and has grown significantly, with a team of over 90 employees. They are looking for a Senior Product Manager to own and grow their event registration and ticketing product, GC Events.

Machine Learning Engineer

Company: Pear

Location: USA

Posted Aug 24, 2024

Advex is a seed stage tech startup that is working on solving the hardest problem in computer vision data collection. They are seeking a Machine Learning Engineer to join their team and contribute to the development of their product offerings and customer base.

Director, Product, Accounting

Company: Restaurant365

Location: USA

Posted Aug 23, 2024

Restaurant365 is a SaaS company looking for a Product Director to lead a team of Product Managers in developing innovative restaurant management products. The company offers a competitive salary range, comprehensive benefits, and a positive work environment.

VP - Account Based Marketing

Company: StackAdapt

Location: USA

Posted Aug 24, 2024

StackAdapt is a self-serve advertising platform looking for an experienced leader to join their team as VP Account Based Marketing. The company is a remote-first company and encourages candidates from all backgrounds to apply.

Parcel Analyst

Company: Stord13

Location: USA

Posted Aug 24, 2024

Stord is a leading commerce enablement provider that offers fulfillment services and technology to help brands sell more, save money, and reduce headaches. The company is seeking a Parcel Analyst to optimize customers' supply chain and assist internal stakeholders in making informed business decisions.

Product Owner

Company: Legion

Location: USA

Posted Aug 23, 2024

Legion is looking for a Time and Pay Product Owner to lead the strategy, roadmap, prioritization, and definition of the core Workforce Management time and pay capabilities of the Legion product. The job requires experience in product management, building and launching complex cloud-based enterprise software in workforce management, and familiarity with the agile development process.

Manager, Retention Product

Company: Ag1

Location: USA

Posted Aug 23, 2024

AG1 is a company that is committed to empowering people to take ownership of their health. They have a strong company culture and are looking for a Manager Retention Product to lead key initiatives focused on driving retention. The role involves managing assigned tasks and deliverables to ensure the successful execution of retention-focused projects.

National Account Manager

Company: OLIPOP

Location: USA

Posted Aug 23, 2024

OLIPOP is a startup that aims to provide an affordable and delicious alternative to soda, with a focus on digestive health. The company values diversity and inclusivity, and is looking for a National Account Manager to work with major retailers.

Customer Success Manager

Company: Propelus

Location: USA

Posted Aug 24, 2024

Propelus is hiring a Customer Success Manager to manage and nurture customer relationships, drive growth, and ensure long-term customer satisfaction. The role requires a proactive approach to customer engagement, strong collaboration skills, and a focus on upselling and cross-selling opportunities.

Director of Product

Company: Taroko Software

Location: USA

Posted Aug 23, 2024

Taroko is a software company that provides innovative solutions to help people and companies facilitate their personal and professional lives. They are looking for a Director of Product to lead their product team and drive business growth.

Senior Financial Analyst

Company: MissionWired

Location: USA

Posted Aug 24, 2024

MissionWired is a company that helps nonprofits and Democratic organizations create fundraising strategies and tells big stories to raise mission-changing revenue. They have a strong focus on social change and diversity, and are looking for a Senior Financial Analyst to join their team.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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