Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Platform Principal - Data Clean Rooms

Company: Snowflake

Location: USA

Posted Aug 15, 2024

The job posting is seeking a Platform Principal Data Clean Rooms to help Snowflakes customers realize their vision of privacypreserving collaboration using Snowflakes native data clean room solution. The role requires a deep understanding of the Marketing and Advertising industries and involves driving adoption of the transformative solution within Snowflakes customer base across verticals and geographies.

Product Management Lead

Company: DeepIntent

Location: USA

Posted Aug 15, 2024

DeepIntent is seeking a Product Management Lead to join their growing team. The role involves leading and motivating a team of product managers, working with internal and external stakeholders to collect product requirements, and building a strategic product roadmap.

Senior Director/VP, Legal Counsel

Company: Caseware

Location: USA

Posted Aug 15, 2024

Caseware is a leading fintech company seeking a Senior Leader in Legal to join their growing business. The role involves leading the legal team, providing day-to-day legal advice, and scaling the legal function. The company values diversity and inclusivity and welcomes candidates from all backgrounds.

Manager of Customer Success

Company: Syndigo

Location: USA

Posted Aug 15, 2024

The job posting is seeking a dynamic and experienced Manager of Customer Success Managers to lead a team and ensure customer success through effective use of solutions. The ideal candidate will have strong leadership skills, excellent communication skills, and a passion for driving customer satisfaction and innovation.

Designer - Customer Solutions

Company: Discourse

Location: USA

Posted Aug 14, 2024

Discourse is a global company looking for a Designer to work on customer projects, implementing design changes and collaborating with others. The job requires strong knowledge of HTML, CSS, and JavaScript, and experience with brand guidelines and design in a collaborative environment.

Senior Product Manager - Access Control

Company: Webflow

Location: USA

Posted Aug 15, 2024

Webflow is a leading visual development platform that enables people to build websites visually, saving engineering time. They are looking for a Senior Product Manager to lead a team focused on evaluating, designing, building, and scaling their access control system.

Senior Account Executive

Company: LendingOne

Location: USA

Posted Aug 14, 2024

LendingOne is a direct private lender for Real Estate professionals, offering fixflip bridge loans and long-term rental financing. They have a strong team and a proprietary technology that streamlines the real estate lending process.

Senior Manager - Sales Enablement

Company: 1Password

Location: USA

Posted Aug 15, 2024

1Password is a company that provides a password manager and other security tools. They are looking for a Senior Manager of Sales Enablement to drive the effectiveness and efficiency of their enablement programs. The job requires experience in developing and managing data-driven programs, leading teams, and crafting impactful training and resources.

Senior Financial Analyst, Corporate FP&A

Company: Omnidian

Location: USA

Posted Aug 15, 2024

Omnidian is a well-funded growth-stage company building a sustainable future through innovative technology and passionate teams. The Senior Financial Analyst role offers a unique opportunity to build foundational financial processes and reports, and contribute to the company's growth and profitability.

Project Manager

Company: Pax8

Location: USA

Posted Aug 15, 2024

The job posting is seeking a project manager to lead strategic projects, manage project lifecycle, and work with senior leaders and cross-functional teams. The ideal candidate has a bachelor's degree, at least 2 years of project management experience, and strong communication and analytical skills.

Senior Software Engineer

Company: Pulsara

Location: USA

Posted Aug 15, 2024

Pulsara is a company that develops a communications and logistics platform to help revolutionize healthcare. They are looking for a Senior Software Engineer to join their team and contribute to the development of their platform. The company values teamwork, innovation, and customer satisfaction, and offers a competitive compensation package, flexible work arrangements, and a fun and rewarding work environment.

Principal Statistical Programmer consultant (Efficacy analysis/ISE)

Company: ClinChoice

Location: USA

Posted Aug 15, 2024

ClinChoice is a global full-service CRO searching for a Principal Statistical Programmer Consultant to join one of their clients. The role requires high technical skills and thorough industry knowledge to independently perform programming tasks. The company offers a strong focus on quality, professional development, and a supportive culture.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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