Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Customer Engagement Specialist - Billing

Company: brightwheel

Location: USA

Posted Aug 09, 2024

Brightwheel is a technology brand in early education, aiming to provide high-quality education for every child. They are a remote team with a diverse group of employees, passionate about helping customers succeed. The company is committed to creating a diverse and inclusive work environment and is an equal opportunity employer.

Manager - Customer Engagement

Company: brightwheel

Location: USA

Posted Aug 09, 2024

Brightwheel is a technology brand in early education that aims to provide high-quality education for every child. The company is committed to diversity and inclusivity, and its employees are passionate about making a positive impact.

Associate Product Support Engineer (Must work Sunday; Portuguese fluency required)

Company: Workiva

Location: USA

Posted Aug 09, 2024

The job posting is for an Associate Product Support Engineer at Workiva, requiring customer service experience, bilingualism in English and Portuguese, and technical aptitude. The role involves troubleshooting and resolving customer issues, and requires strong communication and interpersonal skills.

Associate Product Support Engineer (Must work Fri/Sat/Sun)

Company: Workiva

Location: USA

Posted Aug 09, 2024

The job posting is for an Associate Product Support Engineer at Workiva, requiring customer service experience, technical support experience, and strong communication skills. The role involves troubleshooting customer issues, providing technical expertise, and managing customer inquiries. The company offers a competitive salary range, benefits package, and opportunities for career advancement.

Franchise Sales Training Manager

Company: N2 Co / Franchise Inc. Internal

Location: USA

Posted Aug 09, 2024

N2 is hiring a Franchise Sales Training Manager to support and train PrePrint Area Directors and other team members. The role is fully remote and offers a range of benefits, including full health care, paid time off, and a 401k with company match.

Senior Frontend Engineer - React/Typescript

Company: DuckDuckGo

Location: USA

Posted Aug 09, 2024

DuckDuckGo is a privacy-focused internet company that has been building its all-in-one product for over a decade. They have a private search engine, browser, and extensions that have been downloaded over 250 million times. They are looking for a Senior Frontend Engineer to help shape their all-in-one privacy solution and join their mission to show the world that protecting online privacy can be simple.

Engineering Manager - Machine Learning (Credit)

Company: Plaid

Location: USA

Posted Aug 09, 2024

The text describes Plaid's goal to build tools and infrastructure for developers to create next-generation financial services applications. It also mentions the company's Machine Learning team building models and services to improve financial lives. The role being advertised is for a Senior Manager to lead a team in building credit insights products and delivering top-tier risk assessment and lending insights solutions.

Sales Development Representative

Company: Twilio

Location: USA

Posted Aug 09, 2024

Twilio is looking for a Sales Development Representative to join their team. The role involves researching and generating prospective customers, breaking into new companies and markets, and achieving monthly goals. The company values diversity and encourages applicants with alternative experiences to apply.

Sr. Software Engineer - Authorization Advisor

Company: AKASA

Location: USA

Posted Aug 09, 2024

AKASA is a healthcare revenue cycle company that provides generative AI solutions. They have raised over $205M in funding and have a strong team with a track record of successful exits. The company is committed to building an inclusive workplace and has been recognized for its innovative approach to healthcare.

Senior Analyst - Medicare Value Based Care Programs

Company: Privia Health

Location: USA

Posted Aug 09, 2024

The job description is for a Senior Medicare Value Based Care Program Analyst at Privia Health, a technology-driven national physician enablement company. The role involves developing a purposed-driven analytics platform to maximize patient health and physician performance, and requires experience in physician and inpatient claims data, EMR, and healthcare codes.

Staff Cloud Software Developer Engineer in Test - SDET

Company: Venafi

Location: USA

Posted Aug 09, 2024

The job posting is for a Software Development Engineer in Test at Venafi, a company that specializes in machine identity management. The role involves protecting machine identities and working with a team to develop and maintain automation frameworks and tools. The company offers a competitive benefits package and a collaborative work environment.

Community Platform Manager

Company: 1Password

Location: USA

Posted Aug 09, 2024

1Password is looking for a Community Platform Manager to oversee the development and improvement of their community platform. The ideal candidate has experience in product management, community dynamics, and user experience design. The company offers a range of benefits, including health and wellbeing, growth and future, and flexibility and community.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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