Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

VP - Product Marketing

Company: 1Password

Location: USA

Posted Aug 09, 2024

1Password is seeking a passionate and innovative Vice President of Product Marketing to join their team. The role involves leading and expanding product marketing efforts, bringing deep expertise in cybersecurity and extensive experience in SaaS leadership. The company offers a range of benefits, including health and wellbeing, growth and future, and flexibility and community.

Director - Business Development

Company: Veda Data Solutions

Location: USA

Posted Aug 09, 2024

Veda is a company that helps patients get the care they need by untangling complex data management problems. They offer a range of benefits to their employees, including fully paid medical, dental, and vision insurance, and a flexible PTO policy. Veda is seeking a motivated Director of Business Development to join their team and drive the growth of their west territory.

Account Executive - Customer Growth

Company: Restaurant365

Location: USA

Posted Aug 09, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurants. The company is focused on empowering team members and producing top-notch results. As an Account Executive, you will be responsible for upselling the platform to current customers and working with the growth team to maintain accurate pipeline and forecast.

Manager - Data Platform Engineering

Company: 1Password

Location: USA

Posted Aug 09, 2024

The job posting is for a Data Platform Engineering Manager position at 1Password, a company that values simplicity, honesty, and a human-centric approach. The role involves leading a team to build a robust and scalable data platform, and requires experience with large-scale distributed systems, data stores, and cloud platforms.

Staff Software Engineer - Network Platform

Company: Plaid

Location: USA

Posted Aug 09, 2024

Plaid is a company that aims to empower people to take control of their finances by building tools and experiences for developers to create their own financial products. The company is looking for a backend engineer to join their Network Platform team, responsible for managing and optimizing network traffic and data extraction.

Director - Enterprise Sales

Company: Level AI

Location: USA

Posted Aug 09, 2024

Level AI is a Series C startup that revolutionizes customer engagement by transforming contact centers into strategic assets. The company leverages advanced technologies such as Large Language Models to extract deep insights from customer interactions. Level AI empowers organizations to enhance customer experience and drive growth.

Revenue Operations Specialist

Company: Contrast Security

Location: USA

Posted Aug 09, 2024

Contrast Security is a leading provider of security technology that enables software applications to protect themselves against cyberattacks. The company is recognized for its innovation in Runtime Security and has been named one of the hottest cybersecurity companies in the 2024 Citizens JMP Securities LLC Cyber 66 Report.

Senior Product Designer - Collaborate & Scale

Company: Webflow

Location: USA

Posted Aug 09, 2024

Webflow is a leading visual development platform that enables people to build websites visually, saving engineering time. They are looking for a Senior Product Designer to join their team and are offering a competitive salary range.

Senior Technical Success Manager

Company: Snyk

Location: USA

Posted Aug 09, 2024

Snyk is looking for a Technical Success Manager to help customers enable security within their Software Development Life Cycle and DevSecOps transformations. The ideal candidate will have experience leading technical or engineering programs, working closely with highly technical customers, and possessing expert knowledge of the developer and DevOps ecosystems.

Strategic Enterprise Account Director

Company: Bazaarvoice

Location: USA

Posted Aug 09, 2024

Bazaarvoice is a company that creates smart shopping experiences by connecting brands and retailers with consumers through their expansive global network. They provide solutions for collecting user-generated content and leveraging it for business insights. The company is looking for a sales professional to join their Enterprise team.

Senior Solution Sales Executive - Environmental, Social & Governance

Company: Workiva

Location: USA

Posted Aug 09, 2024

The job posting is for a Senior Solution Sales Executive at Workiva, responsible for obtaining new business and customer expansion sales opportunities. The role requires 6+ years of experience in a related role, enterprise technology or similar complex solution sales, and a strong understanding of Workiva products.

Principal - Ads Monetization

Company: Scribd

Location: USA

Posted Aug 09, 2024

Scribd is a company that aims to democratize the exchange of ideas and information, and empower collective expertise through its products. The company is looking for a Principal Ads Monetization to transform its ads program and drive revenue growth.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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