Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Engineering Manager

Company: Getshogun

Location: USA

Posted Aug 09, 2024

Shogun is a company that empowers ecommerce brands to create optimized shopping experiences. They are looking for an Engineering Manager to lead a team of engineers and develop innovative solutions for their platform.

API Integrations Specialist

Company: Toast

Location: USA

Posted Aug 09, 2024

Toast is hiring an API Integrations Specialist to support their customer care integrations team. The role involves managing relationships with partners and customers, troubleshooting integration issues, and providing excellent customer service. The company offers competitive compensation and benefits, and values diversity and inclusion.

Project Manager

Company: Digitalmediamanagement

Location: USA

Posted Aug 09, 2024

Digital Media Management is seeking a Temporary Project Manager to join their team. The company culture is casual, fun, and empowering, with a focus on diversity and inclusion. The role involves managing projects, creating timelines, and communicating with clients.

Master Scheduler

Company: cBEYONData

Location: USA

Posted Aug 09, 2024

cBEYONData is seeking a highly skilled Master Scheduler to join their team in support of a multiyear SAP S4 HANA modernization effort for a federal customer. The job responsibilities include developing project schedules, coordinating with team leads, and managing multiple priorities in a high-paced environment.

Data Protection Analyst

Company: Cyberhaven

Location: USA

Posted Aug 09, 2024

Cyberhaven is a company that provides data security solutions, and they are looking for a Data Protection Analyst to join their team. The role involves providing continuous value to customers, identifying potential insider threats, and investigating endpoint forensic incidents.

Technical Support Expert

Company: Intento

Location: USA

Posted Aug 09, 2024

Intento is a fast-growing company looking for a customer-oriented technically-minded individual to play a Technical Expert role in their Customer Success team. The ideal candidate must have experience working in geographically dispersed and culturally diverse teams, with excellent analytical and exceptional customer service skills.

Account Executive - Enterprise Expansion

Company: Snowflake

Location: USA

Posted Aug 09, 2024

The job posting is looking for an experienced Account Executive to manage and expand key accounts, with a focus on strategic growth, customer satisfaction, and innovative solutions. The role requires a deep understanding of Snowflake's product and the ability to build strong relationships with customers.

Senior Technical Product Marketing Manager

Company: Netlify

Location: USA

Posted Aug 09, 2024

Netlify is hiring a Senior Technical Product Marketing Manager to join their team. The ideal candidate will have experience creating and executing content and communication strategies to deliver exceptional results to the business. The role involves developing best practices technical content, fostering a vibrant external tech community, and defining and communicating messaging positioning and strategies.

Product Marketing Manager

Company: Red Canary

Location: USA

Posted Aug 09, 2024

The job posting is for a Product Marketing Manager at Red Canary, requiring strong communication skills, analytical mindset, and experience in B2B software product marketing or management consulting. The role involves developing messaging, positioning, and content, as well as partnering with cross-functional teams to drive awareness and adoption of the company's intelligence-led Security Operations platform.

Manager - Solutions Engineering, Commercial

Company: Grafana Labs

Location: USA

Posted Aug 09, 2024

The job description is for a Sr Manager of Commercial Solutions Engineering at Grafana Labs. The role involves building and managing a team, overseeing regional GTM execution, and working with various teams to drive customer success and adoption of Grafana products.

Ad Operations Specialist

Company: StackAdapt

Location: USA

Posted Aug 09, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. The Ad Operations Specialist position is an excellent opportunity for candidates interested in learning about programmatic advertising. The company offers a competitive salary, benefits, and a supportive culture.

Full Stack Software Engineer

Company: FireMon

Location: USA

Posted Aug 09, 2024

FireMon is a company that is looking for a Software Engineer to help drive development into the next growth phase. The company is described as a place where being proactive is rewarded and each day is more innovative than the last. The job description highlights the company's focus on customer value, agile software engineering, and continuous learning.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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