Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Automated Test Engineer (SDET) III

Company: Coforma

Location: USA

Posted Aug 09, 2024

Coforma is looking for a thoughtful and collaborative Automated Test Engineer SDET to join their growing distributed team. The company values accessibility, equity, and inclusivity, and is committed to improving people's lives through technology products and services.

Managing Principal - Value Engineering

Company: Snowflake

Location: USA

Posted Aug 09, 2024

Snowflake is searching for a dynamic experienced leader for the Value Engineering team. The job requires leading and coaching a team, developing value propositions, and engaging with customers. The company is looking for someone with 10+ years of experience in Value Engineering, consulting, or a related role.

Sr. Partner Sales Manager - Healthcare and Life Sciences

Company: Snowflake

Location: USA

Posted Aug 09, 2024

The Sr Partner Sales Manager role involves driving sales alignment and GTM with system integrator SI partners to strengthen and expand the collaboration between Snowflake and these SIs to drive mutual business growth.

Legal Counsel - Supplier Transactions

Company: Stripe

Location: USA

Posted Aug 09, 2024

The job posting is for a legal team member at Stripe, responsible for structuring and negotiating engagements with technology and platform partners. The ideal candidate is passionate about Stripe's mission and has experience in financial technology, payments, and/or financial services.

Account Executive - Public Sector, Federal Civilian

Company: Snowflake

Location: USA

Posted Aug 09, 2024

Snowflake is seeking a results-driven Account Executive to expand its presence in the Federal Civilian market. The role involves developing a comprehensive sales strategy, building relationships with key stakeholders, and consistently exceeding sales targets.

Marketing Operations Manager - Digital and Web Analytics

Company: Apollo.io

Location: USA

Posted Aug 09, 2024

Apollo is looking for a seasoned marketing analytics professional to work closely with their growing marketing team. The role involves monitoring marketing funnels, enhancing performance processes, and building analytics frameworks to maximize program ROI and deliver customer satisfaction.

Certification Developer

Company: Elastic

Location: USA

Posted Aug 09, 2024

Elasticsearch is seeking a Certification Developer to join their team. The role involves creating and maintaining certification programs, working with subject matter experts, and providing customer support. The ideal candidate has a deep understanding of Elasticsearch, experience in certification programs, and strong interpersonal skills.

Senior Director - Digital Marketing

Company: Dropbox

Location: USA

Posted Aug 09, 2024

Dropbox is looking for a Senior Director of Digital Marketing to join their team. The role requires a strategic thinker with a proven track record of delivering revenue impact. The leader will lead various teams to activate, measure, and optimize paid media budgets, web performance, and email campaigns.

Product Designer - Khanmigo

Company: Khan Academy

Location: USA

Posted Aug 09, 2024

Khan Academy is a nonprofit organization that aims to provide a free world-class education to anyone, anywhere. The company is looking for a Product Designer to join their team and help design and ship AI-driven experiences.

Channel Sales Manager

Company: ExtraHop

Location: USA

Posted Aug 09, 2024

The ExtraHops Sales team is growing and looking for a channel sales professional to increase revenue in assigned regions. The ideal candidate has 5+ years of experience in cybersecurity, strong communication skills, and a track record of developing channel partners.

Senior - People Business Partner

Company: StackAdapt

Location: USA

Posted Aug 09, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. The company is looking for a Senior People Business Partner to support and execute the business's people strategy. The role requires balancing the roles of associate champion, leadership partner, and change agent. The company offers a competitive salary, benefits, and a friendly welcoming and supportive culture.

Information Security Architect

Company: Mechanical Orchard

Location: USA

Posted Aug 09, 2024

Mechanical Orchard is a fast-growing startup that takes a fresh view on old problems. They are looking for an Information Security Architect to lead the technical aspects of their journey towards NIST 80053 and ISO 27001 compliance.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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