Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Analyst I - Client Analytics

Company: Included Health

Location: USA

Posted Aug 08, 2024

The job posting is for a Senior Analyst position at Included Health, a company that delivers integrated virtual care and navigation. The role involves working with data and analytics to support client relationships and business strategy. The job requires expertise in SQL, Python, and data visualization tools, as well as strong communication and collaboration skills.

Project Manager, Deployment

Company: Invisible AI

Location: USA

Posted Aug 08, 2024

Invisible AI is building a future of computer vision, focusing on developing an end-to-end platform for digitizing manufacturing operations. The company is looking for a Project Manager to lead implementations for new and existing customers, requiring 5+ years of experience in a customer-facing role.

Analytics Manager

Company: HopSkipDrive

Location: USA

Posted Aug 08, 2024

HopSkipDrive is a technology company that solves complex transportation challenges, connecting kids, older adults, and others to highly-vetted caregivers. They are building a team of creative problem solvers and are looking for an Analytics Manager to empower the company to take informed actions.

Customer Support Associate

Company: Anomaly Squared

Location: USA

Posted Aug 08, 2024

Anomaly Squared is a rapidly growing company that offers a fun and laid-back environment for employees to grow professionally and personally. The company is seeking At-Home Contact Center Specialists to work full-time or part-time, with benefits including remote work, training, and a competitive wage.

Account Manager

Company: Myriad360

Location: USA

Posted Aug 08, 2024

The job posting is for an Account Manager position at Myriad360, a company that values its employees and provides a positive work environment. The role involves managing customer relationships, providing timely and accurate quotes, and working with internal and external teams. The company offers a range of benefits, including unlimited paid time off, paid parental leave, and a 401k plan.

EDI Configuration Analyst

Company: SmithRx

Location: USA

Posted Aug 08, 2024

SmithRx is a rapidly growing HealthTech company that aims to disrupt the Pharmacy Benefit Management sector by building a next-generation drug acquisition platform. The company values integrity, courage, and teamwork, and is looking for a Technical Integration Specialist to join its Adjudication Platform Team.

Product Designer

Company: Block

Location: USA

Posted Aug 08, 2024

The job description is for a Product Designer to join the TIDAL design team, focusing on artist tools for audience and marketing. The company offers competitive pay, benefits, and a positive work environment.

Senior Product Manager, Commerce Checkout and API Platform

Company: Signifyd95

Location: USA

Posted Aug 08, 2024

Signifyd is looking for a Sr Product Manager to lead their Checkout APIs and Decisioning roadmap for their Revenue Protection solutions. The ideal candidate will work with various teams to understand customer needs and provide a high-quality experience.

Technical Support Specialist

Company: Mantl

Location: USA

Posted Aug 08, 2024

MANTL is a fast-growing FinTech SaaS company looking for a Technical Support Specialist to join their team. The role provides opportunities for growth and offers a competitive salary, equity, and benefits. The company values its employees and has a strong culture of inclusivity and collaboration.

Azure DevOps Engineer

Company: MercuryWorks

Location: USA

Posted Aug 08, 2024

MercuryWorks is a remote-first software development agency looking for a driven DevOps Engineer to help architect, construct, and manage cloud infrastructure. The position requires a strong background in systems, cloud infrastructure, and experience with infrastructure scripting and management.

Director, Health Economics and Outcomes Research

Company: Nuvalent

Location: USA

Posted Aug 08, 2024

The job posting is for a Director of Health Economics and Outcomes Research at Nuvalent, a company working on creating selective medicines for cancer patients. The role involves developing and implementing the US HEOR strategy, leading field-based customer-focused initiatives, and collaborating with stakeholders. The company provides equal employment opportunities and is aware of fraudulent job postings.

Program Technologist

Company: Consumer Financial Protection Bureau (CFPB)

Location: USA

Posted Aug 08, 2024

The Program Technologist role at the Consumer Financial Protection Bureau involves using technical expertise to conduct investigations and hold companies accountable for technology misuse. The position requires specialized experience in software development, data science, and research, as well as IT-related experience demonstrating attention to detail, customer service, oral communication, and problem-solving skills.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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