Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Sales Engineer

Company: Snowflake

Location: USA

Posted Aug 09, 2024

Snowflake is seeking a Sales Engineer to join their rapidly growing team. The role involves collaborating with Sales, Product Engineering, and Marketing to bring Snowflake to market and grow the company. The ideal candidate has experience working with customers in a presales or postsales technical role, understanding of data architecture, data analytics, and cloud technology, and hands-on experience with data warehouse and data lake platforms.

Technical Customer Service Agent

Company: ADEC ADESA Auction Canada Corp

Location: USA

Posted Aug 09, 2024

The job posting is for a Technical Customer Service Agent position at OPENLANE, a technology company that provides a digital marketplace for used vehicles. The company offers competitive pay, benefits, and opportunities for growth and development. The ideal candidate will have 2+ years of experience in customer service or technical support and strong communication and troubleshooting skills.

IT Operations Analyst

Company: 1Password

Location: USA

Posted Aug 09, 2024

1Password is a company that provides software and hardware support services to its employees. They are looking for an IT Operations Analyst to join their team. The role requires 25 years of work experience in an IT role, familiarity with ticketing systems, and excellent communication skills.

Chat Support Agent (Remote) - Entry Level No Degree Required - 15 - 18 per Hour

Company: NoGigiddy

Location: USA

Posted Aug 09, 2024

NoGigiddy is a premier ondemand staffing app that connects gig workers with flexible job opportunities. The company is seeking enthusiastic and dedicated individuals to join their team as Chat Support Agents, providing topnotch support and ensuring a seamless experience for all.

Account Manager

Company: Hireframe

Location: USA

Posted Aug 08, 2024

The job description outlines the responsibilities of an Account Manager at Hireframe, including customer success activities, relationship management, and upselling. The company provides a comprehensive benefits package and a supportive environment for professional growth and success.

Senior Product Manager, Data Insights

Company: SmithRx

Location: USA

Posted Aug 09, 2024

SmithRx is a rapidly growing HealthTech company that aims to disrupt the Pharmacy Benefit Management sector by building a next-generation drug acquisition platform. The company values integrity, courage, and teamwork, and is developing a modern PBM platform that provides real-time insights and excellent customer service.

AI Conversation Designer II

Company: JustAnswer

Location: USA

Posted Aug 09, 2024

JustAnswer is a San Francisco-based company that connects customers with verified experts to answer their questions. The company is looking for an AI Conversation Designer to build and optimize chatbots for various ecommerce settings.

Salesforce Operations Manager

Company: Zearn

Location: USA

Posted Aug 09, 2024

Zearn is a nonprofit educational organization that aims to inspire kids to love learning math. They provide a top-rated learning platform and believe that every kid can be a math kid.

Senior Data Analyst, SEM

Company: Sojern

Location: USA

Posted Aug 09, 2024

Sojern is seeking a Senior Data Analyst SEM to join their Science and Optimization group. The ideal candidate will have strong analytical skills, experience with SEM platforms, and the ability to make informed decisions. The role involves collaborating with cross-functional teams, conducting research and analysis, and staying informed about industry trends.

Principal DevSecOps Engineer

Company: PublicSq.

Location: USA

Posted Aug 09, 2024

PublicSquare Company Values and Job Description. The company is seeking a skilled Principal DevSecOps Engineer to take ownership of their cloud infrastructure and security environment. The job requires experience with cloud platforms, Infrastructure as Code tools, CICD pipelines, and compliance frameworks.

Principal Design Engineer

Company: Limitless

Location: USA

Posted Aug 09, 2024

Limitless is a web app that records what you've seen, said, or heard and makes it useful. The company is looking for a software engineer and product designer to join their team and work on projects such as organizing and visualizing data, designing new web experiences, and refining product design.

Solutions Architect - Commercial

Company: Stripe

Location: USA

Posted Aug 09, 2024

The job description is for a Solutions Architect at Stripe, a financial infrastructure platform. The role involves building relationships with decision makers, evangelizing Stripe's solutions, and driving growth for customers. The ideal candidate has experience in paymenttech, software development, and customer-facing roles.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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