Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Bazel Engineer

Company: Qarik

Location: USA

Posted Aug 08, 2024

Qarik is an IT Solutions company that focuses on Google Cloud Platform. They are looking for Senior Bazel Engineers to help shape and deliver products that empower clients' automation efforts. The company offers a competitive employee compensation package, fully remote work, and a team-oriented environment.

Account Manager - Emerging Risk

Company: Newfront

Location: USA

Posted Aug 08, 2024

Newfront is building the modern insurance experience, reimagining the experience for clients, prospects, and employees, and empowering people for moments that matter. The company is committed to hiring diverse talent and supporting an inclusive workplace environment.

Real Account Manager

Company: Contrast Security

Location: USA

Posted Aug 08, 2024

Contrast Security is a leading provider of security technology that enables software applications to protect themselves against cyberattacks. The company is recognized for its innovation in Runtime Security and has been named one of the hottest cybersecurity companies in the 2024 Citizens JMP Securities LLC Cyber 66 Report.

Staff Accountant

Company: NovoEd, Inc.

Location: USA

Posted Aug 08, 2024

NovoEd is looking for a Staff Accountant to join their Finance and Operations team. The role involves performing various accounting tasks, including monthly and quarterly close processes, payroll, and financial reporting. The ideal candidate is a proactive, analytical, and detail-oriented individual with strong communication skills.

Account Director

Company: OpenX

Location: USA

Posted Aug 08, 2024

OpenX is seeking an individual with significant experience in the programmatic supply-side ecosystem to drive demand partner relationships. The ideal candidate will be a highly strategic thinker with a deep understanding of RTB exchange optimization, strong analytical skills, and a proven track record of driving upsells, storytelling through data, and maximizing programmatic efficiency.

Business Development Representative (BDR)

Company: Webflow

Location: USA

Posted Aug 08, 2024

Webflow is a leading visual development platform that enables people to build websites visually without writing code. They are looking for a Business Development Representative to help with the growth of their team.

Staff Product Designer

Company: Webflow

Location: USA

Posted Aug 08, 2024

Webflow is looking for a Staff Product Designer to help build the next generation of web design and development products. The role involves defining design and launch end-to-end experiences, architecting platform-wide design strategies, and building key partnerships. The company offers a range of benefits, including equity ownership, 100 employer-paid healthcare, and a flexible PTO policy.

Senior Technical Customer Success Manager - Enterprise

Company: Recharge

Location: USA

Posted Aug 08, 2024

The Enterprise Customer Success Team at Recharge is looking for a Senior Technical Customer Success Manager who will support Recharge Merchant customers by building long-term relationships and helping them drive business results.

Senior Finance Data Analyst (SQL Required)

Company: Nova Talent

Location: USA

Posted Aug 08, 2024

The job posting is looking for a Senior Finance Data Analyst to work with the finance team and provide data-driven insights to guide strategic decision-making. The ideal candidate has experience in financial analysis, SQL, and data visualization, and is comfortable working independently and as part of a cross-functional team.

Senior DevOps Engineer - Azure

Company: Coforma

Location: USA

Posted Aug 08, 2024

Coforma is looking for a Senior DevOps Engineer to join their growing distributed team. The role involves building accessible applications, overseeing builds and deployments, and collaborating with researchers and designers. The company offers a competitive salary range of $147,290 to $165,830 per year, and a remote work environment.

Senior Customer Success Manager

Company: User Interviews

Location: USA

Posted Aug 08, 2024

User Interviews is a remote company that values customer research and continuous improvement. They are looking for an Enterprise Customer Success Manager to support their growing number of subscription customers.

Manager - IT Engineering

Company: 1Password

Location: USA

Posted Aug 08, 2024

1Password is a company that provides a password manager service. They are looking for an IT Manager to support their team of skilled IT engineers. The ideal candidate should have a deep understanding of IT systems and processes, and be able to communicate effectively with all levels of the organization.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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