Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Finance & Strategy Manager

Company: brightwheel

Location: USA

Posted Jul 23, 2024

Brightwheel is a company that aims to provide high-quality early education for every child by giving teachers more time with students and engaging parents in their kids' development. The company is seeking a Finance and Strategy Manager to join its Strategic Finance team.

Director, FP&A

Company: 1Password

Location: USA

Posted Jul 23, 2024

1Password is looking for a Director of Corporate FP&A to lead the consolidation of financial reporting and forecasting processes, own the strategic narrative for board and investor communications, and drive the development of robust financial models. The role requires a strong background in finance, accounting, and financial planning, with experience in high-growth technology companies.

Senior Accountant, Payroll

Company: Evenup

Location: USA

Posted Jul 22, 2024

EvenUp is a venture-backed generative AI startup that is looking for a Senior Accountant to help build a strong infrastructure to support growth and scale. The company is committed to diversity and inclusion and offers a range of benefits and perks.

Sr. Fullstack Engineer II, Product

Company: Khan Academy

Location: USA

Posted Jul 23, 2024

Khan Academy is a nonprofit organization that aims to provide a free world-class education to anyone, anywhere. The company values diversity, equity, and inclusion, and is committed to improving learning outcomes for students worldwide. The role is focused on providing equitable solutions to historically underresourced communities, and the company offers a range of benefits and perks to its employees.

Senior Revenue Enablement Manager - Learning Experiences

Company: ExtraHop

Location: USA

Posted Jul 23, 2024

The Senior Revenue Enablement Manager is responsible for developing and managing technical sales enablement content, curating and organizing existing content, and creating engaging training templates and tools. The role involves collaborating with stakeholders, designing and publishing enablement experiences, and managing content repositories and LMS.

Full Stack Software Engineer

Company: Learn By Doing, Inc.

Location: USA

Posted Jul 23, 2024

The company Albert is looking for a software engineer to join their team. The role involves working on a cutting-edge Elixir Phoenix-powered API, creating beautiful interfaces, and collaborating with other engineers and the Product team. The company offers a range of benefits, including a competitive salary, health insurance, and flexible work arrangements.

Contact Center Sales and Service Advisor - Phones - Remote Hybrid & HQ Options

Company: Delta Defense LLC

Location: USA

Posted Jul 23, 2024

The job posting is for a Customer Support Representative at Delta Defense LLC, a company that provides marketing operations and customer service for the US Concealed Carry Association. The job involves providing a world-class experience for members, handling customer inquiries, and resolving issues. The company offers a fun and rewarding work environment, competitive salary, and benefits.

Project Engineer

Company: Skyven Technologies

Location: USA

Posted Jul 23, 2024

Skyven Technologies is hiring a Project Engineer to work on decarbonizing industrial heat. The company has developed a revolutionary heat pump technology and is seeking an experienced engineer to oversee project execution. The role requires technical knowledge and experience working in a fast-paced environment.

Director, Data Platform Solutions

Company: InterWell Health

Location: USA

Posted Jul 23, 2024

Interwell Health is a kidney care management company that partners with physicians to reimagine healthcare. They are on a mission to help people and are looking for a Head of Data Platform Solutions to lead a cross-functional team. The company values diversity, equity, and inclusion and encourages job seekers to apply even if they don't meet every requirement.

Customer Success Associate

Company: Knotch

Location: USA

Posted Jul 23, 2024

The text describes KnotchKnotch, a Content Intelligence Platform, and its job opening for a Customer Success Analyst. The company offers a range of benefits and is committed to diversity, equity, and inclusion.

Business Development Manager - Plant Category

Company: Palmstreet

Location: USA

Posted Jul 22, 2024

Palmstreet is a rapidly expanding startup seeking a Business Development Manager to spearhead their expansion in the plant category. The role demands a blend of sales acumen, category knowledge, and a passion for plants and sustainability.

Head of Customer Accounts

Company: brightwheel

Location: USA

Posted Jul 23, 2024

Brightwheel is a technology brand in early education, aiming to provide high-quality education for every child. They are seeking a Head of Customer Accounts to lead their customer-facing team and drive customer retention and growth.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

Related Pages