Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Associate - Geo Intelligence

Company: Kraken

Location: USA

Posted Jul 22, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for experienced traders, institutions, and newcomers to the space. The company is seeking an experienced analyst to join its Geo Strategy team, which performs advanced business analytics to inform product, customer, and geographic-level strategy.

Sales Representative

Company: Outliant

Location: USA

Posted Jul 22, 2024

Outliant is a remote digital product development and startup consulting company that values individual growth, creativity, and teamwork. They are looking to hire a full-time remote Sales Representative to connect with leads and determine if they are good customer fits.

Business Central Developer L3

Company: Pax8

Location: USA

Posted Jul 22, 2024

The Business Central Developer L3 role involves designing and implementing custom D365 Business Central solutions, administrating environments, and leading projects. The ideal candidate has experience with AL coding language, solution design, and Azure, and is highly organized and detail-oriented.

Lead Site Reliability Engineer

Company: Xero

Location: USA

Posted Jul 22, 2024

Xero is a beautiful easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. The company's purpose is to make life better for people in small business, their advisors, and communities around the world. The Reliability Enablement team at Xero helps teams deliver a great customer experience through a better understanding of the behavior and operation of their systems.

UX Manager - Catalog

Company: iHerb

Location: USA

Posted Jul 22, 2024

The job posting is for a UX Manager to lead a team of designers and define the end-to-end shopping funnel. The role requires collaboration with cross-functional teams and a strong portfolio showcasing successful mobile UXUI projects.

Senior Field Marketing Manager

Company: Red Canary

Location: USA

Posted Jul 22, 2024

The job posting is for a Senior Field Marketing Manager position at Red Canary. The role involves analyzing sales pipeline health, developing marketing campaigns, and collaborating with cross-functional teams. The job requires 7+ years of experience in B2B field marketing, creative and innovative thinking, and excellent interpersonal skills.

MERL Consultant

Company: Freedom of the Press Foundation

Location: USA

Posted Jul 22, 2024

The Freedom of the Press Foundation is seeking a consultant to evaluate and enhance their digital security training programs for working journalists. The consultant will develop feedback mechanisms to measure the impact and success of the training and create a framework for continuous improvement.

Senior Software Engineer - Cosmos Platform

Company: Bishop Fox

Location: USA

Posted Jul 22, 2024

Bishop Fox is a leading authority in offensive security, providing solutions and services to top companies. They are expanding and hiring a Software Engineer to join their team, working on the Cosmos platform. The role requires experience with Golang and Python, and the company offers a comprehensive benefits program and inclusive culture.

Director of Information & Cybersecurity

Company: Vidmob

Location: USA

Posted Jul 22, 2024

Vidmob is a creative data company that provides scoring software and analytics to help marketers and agencies make informed creative decisions. The company is looking for a Director of Information and Cybersecurity to lead its cybersecurity office and provide strategic security direction.

Sales Director

Company: Kasada

Location: USA

Posted Jul 22, 2024

Kasada is a cybersecurity company that protects online users from bad bots. They are looking for a Sales Director to expand their market presence and drive revenue growth. The company offers a competitive compensation package, flexible working hours, and a range of benefits.

Director, Product Management - AppSec Operations

Company: Contrast Security

Location: USA

Posted Jul 22, 2024

Contrast Security is a leading provider of security technology that enables software applications to protect themselves against cyberattacks. The company is looking for a creative and experienced product leader to drive its runtime security platform for secure application deployment and operations.

Regional Vice President - Financial Services

Company: Snowflake

Location: USA

Posted Jul 22, 2024

The job posting is looking for a second-line sales leader to join the US Industries Financial Services sales team. The ideal candidate should have a track record of creating an inclusive and collaborative environment, be passionate about the company's technology, and have strong leadership skills.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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