Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Software Support Analyst I

Company: Mark43

Location: USA

Posted Jul 21, 2024

Mark43 is looking for Software Support Analysts to join their team. The role involves providing excellent customer support, troubleshooting software issues, and collaborating with teams across the company. The company is committed to diversity, inclusion, and equal pay for equal work.

Delivery Manager

Company: Parkar Digital

Location: USA

Posted Jul 21, 2024

The job description is for a Delivery Manager responsible for leading software development projects and teams. The role involves defining product roadmaps, coaching teams, and ensuring efficient delivery of products and features.

Product Manager

Company: Eigenlabs

Location: USA

Posted Jul 21, 2024

Eigen Labs is seeking a visionary Product Manager to join their team and help scale their platform to 1B users. The role involves setting clear goals, prioritizing strategically, and fostering cross-functional communication. The company offers competitive compensation and benefits.

Chief Customer Officer

Company: [bench]

Location: USA

Posted Jul 21, 2024

Bench Accounting is seeking an experienced Chief Customer Officer to lead customer strategy, ensure exceptional service delivery, and foster a customer-obsessed culture. The ideal candidate has a track record of driving operational excellence and customer success in senior leadership roles.

VP, Design

Company: ZenBusiness

Location: USA

Posted Jul 21, 2024

ZenBusiness is a company that helps entrepreneurs launch and run their own businesses. They are seeking an experienced Vice President of Design to join their product team. The company values diversity, equity, and inclusion, and offers a range of benefits to its employees.

DevSecOps Engineer

Company: Flock Safety

Location: USA

Posted Jul 21, 2024

Flock Safety is a technology solution that aims to eliminate crime and keep communities safe. The company is looking for a DevSecOps Engineer to ensure the security of its software development lifecycle.

Senior Analyst II, Information Security

Company: Opploans

Location: USA

Posted Jul 21, 2024

OppFi is a mission-driven financial platform that provides credit access to everyday Americans through best-in-class customer service, transparency, and responsible lending. The company is committed to financial inclusion and has a strong culture of innovation, inclusivity, and collaboration.

Sales Manager

Company: Saltbox

Location: USA

Posted Jul 21, 2024

Saltbox is a company that is building a world where ecommerce entrepreneurs can manage their businesses with ease. They are a community that empowers small and medium-sized businesses with physical and digital tools to thrive. They are seeking a Sales Manager to lead their sales and account management initiatives.

Customer Service Manager - Remote Position

Company: Globe Life AO

Location: USA

Posted Jul 22, 2024

The job posting is seeking a Virtual Customer Service Manager to join a fully virtual and work-from-home team. The team offers a flexible schedule, weekly pay, and comprehensive benefits. The job requires excellent communication skills, a learning mindset, and a tenacious work ethic.

Senior UX Engineer

Company: Raft

Location: USA

Posted Jul 22, 2024

Raft is a customer-obsessed non-traditional small business looking for a Senior UX Engineer to support their customers and build a data-focused product. The company offers a competitive salary, benefits, and a collaborative work environment.

Lead Product Manager, Retail

Company: Trustly

Location: USA

Posted Jul 21, 2024

The text describes Trustly Americas team, their mission, and the role of a Lead Product Manager Retail. The team is growing, and the company offers a competitive salary range, benefits, and a diverse work environment.

VP, Sales

Company: BeyondTrust

Location: USA

Posted Jul 21, 2024

The job posting is for a Vice President of US East or US West Sales at BeyondTrust, a company that provides cyber security SaaS portfolio. The role involves leading a team of Sales Leaders, developing sales strategy, and driving profitable business within the territory. The company values diversity, inclusion, and employee wellbeing, and offers a comprehensive benefits package.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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