Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Principal Data Engineer

Company: Scribd

Location: USA

Posted Jul 22, 2024

Scribd is looking for a data and analytics solution architect to lead the design and development of a robust data architecture. The role involves shaping Scribd's data strategy, leading architecture initiatives, and working with cross-functional teams to design cohesive data models and solutions.

Healthcare Data Scientist

Company: CareMessage

Location: USA

Posted Jul 22, 2024

CareMessage is a health equity engine that aims to improve health outcomes for low-income patients. They are seeking a Data Scientist to join their team and work on projects that leverage data to drive insights and innovation in clinical outcomes, increased access to care, and improvements in Social Determinants of Health.

Senior Analyst - Digital Advertising Product

Company: Sensor Tower

Location: USA

Posted Jul 22, 2024

Sensor Tower is a company that cultivates responsibly sourced market intelligence, providing insights to help customers make better business decisions. The company offers a flexible work environment, benefits, and a commitment to equal employment opportunity.

Staff Solution Architect - Food, Hospitality, & Retail

Company: Invisible Technologies

Location: USA

Posted Jul 22, 2024

Invisible is a technology-enabled service company that provides solutions to complex business problems. They have experienced exponential growth and are committed to creating long-term shareholder value. The company is looking for a Staff Solution Architect to work in the Food, Hospitality, and Retail industry.

Chart & Medical Record Reviewer

Company: Invisible Technologies

Location: USA

Posted Jul 22, 2024

The job posting is for a Chart and Medical Record Review Agent to work with Invisible Technologies' Intelligent Operations team. The role involves performing structured reviews of medical data, generating clinical summary reports, and ensuring patient privacy and HIPAA compliance.

Business Application Engineer, Workday

Company: Stripe

Location: USA

Posted Jul 22, 2024

The job posting is for a Corporate Engineering Integrations Team member responsible for building and maintaining HRIS integrations. The role requires experience with Workday Integration, HR Technology, and Agile development. The team will work closely with stakeholders to understand their requirements and build integrations that streamline business processes and improve overall efficiency.

Regional Sales Director, Mid Atlantic

Company: Grafana Labs

Location: USA

Posted Jul 22, 2024

The company is looking for a Regional Sales Director to lead a team of Account Executives in the Mid-Atlantic region. The ideal candidate will have a background in technical applications, experience in direct sales, and excellent communication skills. The role involves developing and executing sales strategies, mentoring a team, and building relationships with customers and other teams.

Senior Manager - Revenue Activation

Company: StackAdapt

Location: USA

Posted Jul 22, 2024

StackAdapt is a self-serve advertising platform seeking a Senior Manager Revenue Activation to join their Revenue Enablement Team. The ideal candidate will have a strong background in enablement, culture, communications, change management, and event management.

Senior Director - Growth Marketing

Company: Wonders

Location: USA

Posted Jul 22, 2024

Wonders is a company that empowers small brick and mortar restaurants by providing a frictionless connection between them and their customers through its multiproduct ecosystem. The company has been profitable for nearly a decade and has seen 5x revenue growth in the last three years. It is looking for a Senior Director of Growth Marketing to lead a high-performing marketing team to achieve aggressive lead-generation targets.

Sr. Site Reliability Engineer

Company: Xero

Location: USA

Posted Jul 22, 2024

Xero is a beautiful easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. The company's purpose is to make life better for people in small business, their advisors, and communities around the world. The Reliability Enablement team at Xero helps teams deliver a great customer experience through a better understanding of the behavior and operation of their systems.

Contributing Faculty - Mental Health Counseling

Company: Adtalem Global Education

Location: USA

Posted Jul 22, 2024

Walden University is a pioneer in student-centered distance education, offering over 100 online degree and certificate programs. The university is dedicated to high academic standards and helping students make a difference in their professions and communities.

GenAI Art Director

Company: OLIVER Agency - North America

Location: USA

Posted Jul 22, 2024

The role of GenAI Art Director involves directing a team of Gen AI Creators to deliver high-quality ads to clients. The ideal candidate has deep experience with GenAI tools, creativity, and problem-solving skills.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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