Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Manager, GTM Operations

Company: Flex

Location: USA

Posted Jul 04, 2024

Flex is a FinTech company that enables users to pay rent on a schedule that fits their finances and budget. They are looking for a Sr Manager of GTM Operations to lead cross-functional efforts to maximize performance and improve efficiency. The role involves leading a team, developing GTM operations systems, and providing ongoing visibility to GTM leadership.

Account Development Manager

Company: Precisionmedicinegroup

Location: USA

Posted Jul 04, 2024

Precision for Medicine is seeking an Account Development Manager to increase market awareness, generate leads, and increase customer base for the Business Development Team. The role involves reviewing account development processes, establishing production expectations, and collaborating with the Business Development Leadership Team to establish best practices.

Software Engineer (GenAI / NLU)

Company: TTEC Digital

Location: USA

Posted Jul 04, 2024

Job posting for a developer at TTEC Digital, requiring expertise in Natural Language Understanding, DialogFlow, and Machine Learning, with experience in NodeJS, Java, or Python, and knowledge of cloud services architecture and contact center solutions.

Data Insights Analyst

Company: AssistRx

Location: USA

Posted Jul 04, 2024

The Data Quality Analyst is responsible for acquiring, managing, and analyzing data for internal teams, clients, and partners. The role involves onboarding electronic data trading partners, monitoring client data submissions, and communicating with clients to resolve data quality issues. The ideal candidate will have experience with Excel, pharmacy claims, and data analytics, and be able to work independently and under pressure.

Benefits Advocate

Company: Nava

Location: USA

Posted Jul 04, 2024

Nava Benefits is a modern benefits brokerage seeking a dynamic Benefits Advocate to join their mission-critical Member Support team. The role involves educating members on open enrollment, resolving claims and billing issues, and providing comprehensive benefits support. The ideal candidate has experience in a benefits brokerage setting, strong problem-solving skills, and excellent communication and multitasking abilities.

Manager - Solutions Architect

Company: Grafana Labs

Location: USA

Posted Jul 04, 2024

Grafana Labs seeks a Manager for its Solutions Architects team to lead a team of technologists in deploying and enhancing Grafana technologies, collaborating with clients and internal teams to build resilient observability solutions.

Customer Support Specialist

Company: Clear Capital

Location: USA

Posted Jul 04, 2024

Clear Capital is seeking a Customer Support Specialist to resolve customer issues and requests on all Clear Capital products, while building valued relationships with business professionals. The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to work in a team to handle day-to-day volume and spikes in volume.

Care Coordinator

Company: Tailorcare2023

Location: USA

Posted Jul 04, 2024

TailorCare is a remote-first company that provides comprehensive care for joint, back, and muscle conditions. The Care Coordinator role is responsible for facilitating conversations between care teams, answering patient calls, and providing a seamless patient experience. The role requires strong customer service, technical, and interpersonal skills, and offers a range of benefits, including flexible work arrangements, paid parental leave, and an inclusive work environment.

Senior Data Engineer - Data Platform

Company: Webflow

Location: USA

Posted Jul 04, 2024

Webflow is seeking a Senior Data Engineer Data Platform to build a scalable, reliable, and performant platform for real-time customer-facing applications and internal business intelligence needs. The ideal candidate has 5+ years of experience building large-scale data platforms, hands-on experience with event-driven architecture and streaming data processing frameworks, and experience building lakehouse architecture on cloud storage.

Senior Product Analyst, Supply Chain & Logistics

Company: Alto

Location: USA

Posted Jul 04, 2024

Alto Pharmacy is seeking a Product Analyst to join their Data Science and Analytics team. The successful candidate will work closely with Product and Operations teams to support and drive high-quality, data-driven decisions. Key responsibilities include performing in-depth analysis on pharmacy patient-facing and provider-facing products, designing and building data models, and providing insights to drive key product decisions.

Auto Liability & General Liability Subject Matter Expert (Consultant)

Company: EvolutionIQ

Location: USA

Posted Jul 04, 2024

EvolutionIQ is hiring a Senior Workers Comp Claims Examiner to improve the lives of injured and disabled workers by efficiently handling complex workers compensation claims. The role requires 15-20 years of experience as a workers compensation claims examiner, proficiency in Google Sheets, and strong analytical and decision-making skills.

Sales Compensation Analyst

Company: BeyondTrust

Location: USA

Posted Jul 04, 2024

BeyondTrust is seeking a Sales Compensation Analyst to administer Xactly Compensation Tool, create and distribute compensation plans, and provide value-add insights and recommendations. The ideal candidate has a degree in Accounting, Finance, or Business Administration, experience with CRM tools, and advanced Microsoft Excel skills.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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