Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Brand Marketing Manager

Company: Achieve

Location: USA

Posted Jul 03, 2024

Achieve is a digital personal finance company seeking a Brand Marketing Manager to promote its brand, monitor online scores, and develop customer stories. The ideal candidate has 25 years of experience in consumer product marketing, brand strategy, and brand execution, with a strong track record of building effective product marketing programs.

Tier 1 Multifamily Customer Support Representative

Company: Level Home Inc.

Location: USA

Posted Jul 03, 2024

About the company Level is redefining the smart community with technology that is simple intuitive useful and invisible. This is a technical support role that is critical to the customer experience and success of the company. As a Tier 1 Multifamily Customer Support Representative, you are responsible for discovering triaging and resolving customer issues.

Data Analyst

Company: roadie

Location: USA

Posted Jul 03, 2024

Roadie, a logistics management and crowdsourced delivery platform, is seeking a Data Analyst to deliver analyses and actionable insights to support company decision making. The ideal candidate has prior experience in a startup environment, strong analytical skills, and expertise in SQL, data visualization tools, and Excel.

Sales Commissions Analyst

Company: Doitintl

Location: USA

Posted Jul 03, 2024

DoiT is seeking a Sales Commissions Analyst to join their Business Operations Team. The role involves overseeing, calculating, and administering global sales and partner commissions on a monthly basis, collaborating with cross-functional teams, and maintaining accurate system data.

Senior Manager - Risk Policy, Procedure and Operations

Company: Airbnb

Location: USA

Posted Jul 03, 2024

Airbnb is seeking a Senior Manager Risk Policy Procedure and Operations to develop and implement robust policies and operational processes to mitigate payment-related risks and ensure the smooth functioning of payment operations. The ideal candidate will have 10+ years of experience in payment operations and risk management, with a proven track record in developing and implementing operational policies and risk management strategies.

Lead Engineer - Data / JavaScript

Company: Ulta Beauty

Location: USA

Posted Jul 03, 2024

Ulta Beauty is seeking a Lead Software Engineer to support the development of its Retail Media Network. The ideal candidate will have experience in software design patterns, cloud engineering, security, and coding languages such as JavaScript, NodeJS, React, and Java. The role requires leadership skills, technical expertise, and experience working with big data technologies, customer data, and digital advertising.

Senior Implementation Manager

Company: Memora Health

Location: USA

Posted Jul 03, 2024

Memora Health is seeking a Senior Implementation Manager to guide clients through the implementation of their solution, from contract signing to go-live and post-go-live. The ideal candidate will have 3+ years of experience in SaaS implementations, technical services, or customer success, and strong analytical and communication skills.

Distributed Systems Engineer (L6) - Compute Abstractions

Company: Netflix

Location: USA

Posted Jul 03, 2024

Netflix is seeking a highly experienced engineer to lead the Compute Abstractions team, designing and implementing scalable and cost-efficient compute resources for thousands of engineers. The role requires strong technical leadership, collaboration, and innovation skills, with a focus on customer satisfaction and industry trends.

Vice President, Sales (South Region)

Company: nrccua

Location: USA

Posted Jul 03, 2024

Encoura is seeking an ambitious enterprise SaaS sales leader to lead, grow, and manage a sales team, driving growth strategy and closing deals in the Enrollment Higher Education sector. The ideal candidate has experience managing a high-performing team, navigating relationships with executive stakeholders, and closing complex sales.

Principal Engineer

Company: Coforma

Location: USA

Posted Jul 03, 2024

Coforma is seeking a Principal Engineer to join their distributed team. The role involves leading cross-functional project teams, managing up to 6 direct reports, and developing software products that improve people's lives. The ideal candidate has 8+ years of experience with open-source programming languages, modern frameworks, and cloud platforms, and is able to communicate complex technical concepts to non-technical audiences.

Customer Success Manager, Clinical Trials

Company: H1

Location: USA

Posted Jul 03, 2024

H1 is seeking a Customer Success Manager to work with Clinical Research clients, providing a platform for optimal healthcare information and promoting health equity. The role involves building relationships, delivering customer value, and driving engagement and value from H1's solutions.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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