Customer Success Manager Jobs in Multiple Locations

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Looking for Customer Success Manager jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Multiple Locations area.

IT Specialist (Systems Administration)

Company: Department of Transportation - Federal Aviation Administration

Location: Multiple Locations

Posted Nov 09, 2024

The text describes the role of an incumbent in administering, developing, delivering, and supporting information technology (IT) systems and services. It outlines the conditions of employment, including US citizenship requirement, selective service registration for males born after 12/31/1959, and potential security investigation. The qualifications section details the need for IT-related experience and education, with specific requirements for FV-G, FV-H, and FV-I levels. The role demands attention to detail, customer service, effective communication, and problem-solving skills. The position may involve a one-year probationary period and is subject to a background investigation.

EEO Officer

Company: Department of Defense - National Geospatial-Intelligence Agency

Location: Multiple Locations

Posted Nov 09, 2024

EEO Officers are responsible for planning and leading Equal Employment Opportunity (EEO) programs, teams, and activities. They process EEO complaints from intake through final disposition, adhering to EEOC guidance, OPM policies, and federal laws. They perform case analysis and educate employees and managers on equal employment. The role requires U.S. Citizenship, a Top Secret security clearance, a polygraph test, and drug testing. Employees must undergo a two-year probationary period and direct deposit. The position is a DCIPS position in the Excepted Service under 10 U.S.C. 1601. Mandatory qualifications include experience interpreting and applying EEO laws, managing EEO discrimination complaints, presenting EEO briefings, and working collaboratively on EEO files. A Bachelor's degree in relevant fields or equivalent experience is required. Desirable qualifications include effective communication, experience with EEO case management systems, EEO certification, federal agency experience, and project management skills.

Deputy Chief Operating Officer for Strategy and Transformation

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Nov 09, 2024

The Internal Revenue Service (IRS), a bureau of the Department of the Treasury, seeks applicants for a position requiring U.S. citizenship, geographical mobility, and completion of a one-year probationary period. Applicants must pass a background check, including an FBI criminal history record check and a NACI or equivalent, and undergo a Personal Identity Verification process. They must also file a Confidential Financial Disclosure Report and adhere to the Fair Chance to Compete for Jobs Act. The role demands progressively responsible leadership and supervisory experience, directly related to the skills and abilities outlined under Executive Core Qualifications (ECQs) and Technical Qualifications (TQs). ECQs include Leading Change, Leading People, Results Driven, Business Acumen, and Building Coalitions. Applicants must submit a written narrative addressing each ECQ separately with at least two examples per ECQ.

Wildland Firefighter (Fuels)

Company: Department of the Interior - U.S. Fish and Wildlife Service

Location: Multiple Locations

Posted Nov 09, 2024

This job posting details a fire management position under the U.S. Fish and Wildlife Service's Interagency Fire Program Management (IFPM). The role, a Prescribed Fire and Fuels Specialist, Moderate Complexity, requires prior wildland firefighting experience. Applicants must be U.S. citizens or nationals, meet age requirements, and possess specific qualifications including Incident Qualification and Certification System (IQCS) Master Record. The position involves directing prescribed fire/fuels management programs, conducting field inspections, and developing analyses on the ecological role of fire. The role is subject to a probationary period and may require obtaining a State Commercial Driver’s License within one year. The position is eligible for telework and offers a comprehensive benefits package.

County Program Analyst

Company: Department of Agriculture - Farm Service Agency

Location: Multiple Locations

Posted Nov 09, 2024

This text describes a County Program Analyst position with various locations, requiring US Citizenship or Nationality, and completion of a background check. Applicants must be 18 or older, have a high school diploma or GED, and register for Selective Service if applicable. Qualifications include education or experience in agricultural operations, management, or related office functions. The position may start at CO-05, CO-07, or CO-09 levels based on qualifications. Applicants must submit a college transcript if qualifying based on education. Veterans' preference does not apply, and relocation expenses are not authorized. The position is a Title 7, Non-Federal, Non-Civil Service position with potential for telework and flexible schedules.

Associate Director for Administration

Company: Department of the Interior - Bureau of Safety and Environmental Enforcement

Location: Multiple Locations

Posted Nov 09, 2024

The Department of the Interior's SES position, Category 3, has a minimum pay of $191,900.00. Telework may be approved. Veterans preference does not apply. U.S. Citizenship is required, along with a background check and drug screening. Executive Core Qualifications (ECQs) are mandatory, focusing on leadership, results-driven abilities, business acumen, building coalitions, and fundamental competencies. Mandatory Technical Qualifications (MTQs) are also required, assessing strategic planning, financial and human resources management, and shared services organization management. Applicants must submit narrative statements in CCAR format, detailing challenges, context, actions, and results.

Cybersecurity Risk Management and Compliance - Leadership

Company: Department of Homeland Security - DHS Headquarters

Location: Multiple Locations

Posted Nov 09, 2024

The Department of Homeland Security (DHS) is currently recruiting for various leadership roles in Cybersecurity Risk Management and Compliance, including Cybersecurity Risk Management Lead, Cybersecurity Governance Team Lead, Senior Risk and Compliance Program Manager, Cybersecurity Risk Consultant, and Risk Assessment and Compliance Manager. These positions are all part of the DHS Cybersecurity Service. Applicants must be U.S. citizens or nationals, aged 18 or above, and able to obtain a security clearance. They must also be able to pass a drug test and comply with ethics and standards of conduct requirements. While many roles are telework eligible, some may require living within 2 hours of a DHS SCIF in specific locations. The roles generally require 5-15 years of cybersecurity experience and 0-5 years of leadership experience. Desired certifications include CCSP, CISM, and CISSP. Desired tools/industry experience includes knowledge of federal cybersecurity requirements and exposure to various cybersecurity tools. Salaries range from $120,600 to $203,500, depending on the role. Benefits include a comprehensive package designed to support professional and personal life, and eligibility depends on the type of position.

Digital Forensics - Leadership

Company: Department of Homeland Security - DHS Headquarters

Location: Multiple Locations

Posted Nov 09, 2024

The Department of Homeland Security (DHS) is currently recruiting for leadership roles in Digital Forensics, including Digital Forensics Section Chief, Computer Forensic Branch Chief, and Digital Forensics Incident Response Manager. These positions are part of the DHS Cybersecurity Service. Applicants must be U.S. citizens or nationals, aged 18 or above, and able to obtain a security clearance. They must also be able to pass a drug test and comply with ethics and standards of conduct requirements. While many roles are telework eligible, some require living within 2 hours of a DHS SCIF in specific locations. The roles require 5-15 years of cybersecurity experience and 0-5 years of leadership experience. DHS Cybersecurity Service employees collect, analyze, and present digital evidence for various investigations. Salaries range from $120,600 to $203,500, depending on the level of experience and expertise.

Volunteer Taxpayer Advocacy Panel Member

Company: Department of the Treasury - Internal Revenue Service

Location: IRS Nationwide Locations

Posted Nov 09, 2024

The text provides information about a volunteer position with the U.S. government, specifically for the Taxpayer Advocacy Panel (TAP). The role requires U.S. citizenship, a clean performance record, tax compliance, and successful completion of background checks including FBI criminal history and fingerprint checks. Volunteers must commit 200-300 hours annually, have good communication and problem-solving skills, and be able to interact with the public. No specialized tax experience is needed. The position offers comprehensive federal benefits but is unpaid. Selected volunteers will serve a three-year term in one of the specified locations.

Management and Program Analyst

Company: Department of Energy - Department of Energy - Agency Wide

Location: Multiple Locations

Posted Nov 09, 2024

The U.S. Department of Energy (DOE) invites individuals to join the Clean Energy Corps, contributing to the fight against climate change. Applicants must be U.S. citizens or nationals, pass security checks, and may need to complete a probationary period. Specialized experience is required for GS-09 to GS-15 positions, with increasing complexity at higher grades. No specific education requirements are stated, but transcripts are needed if substituting education for experience. The role offers a comprehensive benefits package and opportunities for career growth.

Construction Control Representative

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Nov 09, 2024

This job position is situated in Grand Canyon National Park, within the Commercial Services Division. The application period has been extended until 11/14/2024. U.S. citizenship is mandatory, and the selected candidate will undergo a background check. The role requires an International Code Council (ICC) certification, such as Commercial Building Inspector (B2) or Commercial Plans Examiner (B3), and/or residential building Inspector (B1) certification. The candidate must also obtain a Federal Acquisition Certification for Contracting Officer's Representatives (FAC-COR) within a year of employment. A valid driver's license is necessary, and the role may involve working on-call, evenings, weekends, holidays, overtime, and shift work. New federal employees must complete a one-year probationary period. Travel overnight and maintaining a government charge card may be required. No educational substitution is allowed for experience at this grade level.

County Program Analyst

Company: Department of Agriculture - Farm Service Agency

Location: Multiple Locations

Posted Nov 09, 2024

This text describes a County Program Analyst position with specific requirements and qualifications. Applicants must be US Citizens or Nationals, meet age and education criteria, and pass a background check. They must also complete a probationary period and E-Verify check. Qualifications include education, experience, or a combination of both. The position may involve telework and flexible schedules. It's a Title 7, Non-Federal, Non-Civil Service position with potential for statewide location consideration.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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