Customer Success Manager Jobs in Remote

316,622 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Technical Program Manager

Company: Findem

Location: Remote

Posted Feb 02, 2025

Findem, a top-tier backed company, is seeking a seasoned Technical Program Manager to help execute projects with impact and consistency. The role involves designing a new planning process, leading strategic initiatives, driving decision-making, and ensuring effective communication. The ideal candidate should have 5+ years of experience in software technical program management, preferably in a startup environment.

Lead IAM Engineer

Company: MetLife

Location: Remote

Posted Feb 02, 2025

MetLife is seeking an experienced Lead Engineer to design and implement scalable IAM solutions, lead large-scale IAM migration projects, and provide domain expertise in authentication and access management services. The role involves working with cross-functional teams globally, implementing modern authentication tools, and conducting security audits. The salary range is $101,300 - $145,000, with comprehensive benefits including health, disability, life insurance, retirement pension, and more. MetLife is recognized as one of the world's most admired companies.

Systems Optimization Manager

Company: Privia Health

Location: Remote

Posted Feb 02, 2025

Privia Health is seeking a Systems Optimization Manager to optimize operational processes, especially on Salesforce, aligning them with the company's mission to enhance healthcare delivery. The role involves leading requirements gathering, synthesizing business needs, and collaborating with leadership across departments. The ideal candidate should have a Bachelor's degree in Business or Healthcare Administration, 3+ years of experience in business analysis or process improvement, strong understanding of Salesforce, and experience in healthcare operations. The salary range is $105,000 to $125,000 in base pay, exclusive of bonuses or benefits. The role is eligible for an annual bonus and restricted stock units. The company is committed to fostering a diverse and inclusive work environment.

Software Engineer III - Android

Company: Walmart Global Tech

Location: Remote

Posted Feb 02, 2025

Walmart is seeking an experienced Android engineer to join their Walmart+ team. The role involves designing, developing, and delivering high-quality software applications using Kotlin. The engineer will troubleshoot business and production issues, perform design and code reviews, and collaborate with cross-functional teams to determine project requirements. They will also drive the execution of multiple business plans and projects, and promote company policies and values. The ideal candidate will have hands-on experience building scalable Android applications, knowledge of animation and screen transitions, and experience with Android SDK Services and various methods of background processing.

Director - A&H Operations

Company: MetLife

Location: Remote

Posted Feb 02, 2025

MetLife is seeking a Director of Accident & Health Operations for its Group Benefits division. The role involves overseeing business processes administered by a vendor and collaborating with key product stakeholders to deliver operational service excellence. The ideal candidate should have 10+ years of experience in operations management, 5 years in Accident & Health product claims, and a strong understanding of regulatory and industry requirements. The position offers a competitive salary range of $126,000 - $160,000 and comprehensive benefits. MetLife is recognized as one of the world's most admired companies and is committed to creating a confident future for its colleagues, customers, and communities.

Sr. Technical Support Specialist II (West Coast Coverage 9a-5p PT)

Company: Poll Everywhere

Location: Remote

Posted Feb 02, 2025

Poll Everywhere is seeking a Senior Technical Support Specialist II to join their Customer Support team. The ideal candidate will have a growth mindset, technical acumen, and the ability to troubleshoot complex issues. The role involves assisting customers from F1000 companies and R1 Universities, collaborating with internal teams, and becoming highly knowledgeable about the product. Key responsibilities include advanced troubleshooting, root cause identification, and communicating findings to customers. The company is a growing B2B SaaS firm on a mission to make presentations more inclusive, supporting millions of users worldwide.

Social Media Marketing & PR

Company: Plan Left

Location: Remote

Posted Feb 02, 2025

The company is a fast-growing local marketing and advertising agency in Nashville, TN. They value self-starters and expect employees to manage themselves. The role involves social media management, public relations, content marketing, and design tasks. The ideal candidate should have 3+ years of social media experience, knowledge of various platforms and tools, and strong communication skills. The company offers opportunities for advancement and a good work-life balance.

Trademark Docketing Specialist

Company: ALT Legal

Location: Remote

Posted Feb 02, 2025

Alt Legal is seeking an experienced Trademark Docketing Specialist to join their innovative service offering, Alt Legal Assist. The role involves providing docketing support for trademark prosecution and enforcement matters, creating and updating docket records, collaborating with the team to streamline workflow processes, and assisting with onboarding new clients. The ideal candidate should have a minimum of 10 years of experience in a trademark docketing specialist role, extensive knowledge of USPTO and WIPO procedures, and strong organizational skills. Alt Legal is a forward-thinking company known for its automated trademark management tools and services, trusted by over 1000 global law firms and Fortune 100 companies. The role offers a unique opportunity to be at the ground level of building a new service integral to Alt Legal's growth and success.

Principal Product Manager

Company: Findem

Location: Remote

Posted Feb 02, 2025

Findem is a company that specializes in using AI and data technologies to help HR teams find and retain talent. They are seeking a seasoned Principal Product Manager to lead a major product initiative, setting strategy, KPIs, and driving product choices. The ideal candidate should have 7+ years of product management experience, preferably in a startup environment, and experience with B2B PLG products, B2B SaaS, and multistep workflows. Findem values curiosity, trust, heart, grit, and fun in their company culture, and their PM team is known for being scrappy, collaborative, and customer-driven.

Submitting for a General Application

Company: Chainguard

Location: Remote

Posted Feb 02, 2025

Chainguard, a company specializing in open source software security, is praised for its commitment to secure software by default. The company's customer-centric approach, bias for intentional action, and trust in team members are highlighted. Chainguard offers attractive benefits including equity, unlimited PTO, remote work, and comprehensive health insurance. The company is an equal opportunity employer, valuing diversity and unique perspectives.

Customer Success Manager (West Coast, USA)

Company: Triple Whale

Location: Remote

Posted Feb 02, 2025

The job posting is for a Customer Success Manager (CSM) role at Triple Whale, a growing global company. The CSM will focus on supporting ecommerce stores and agency clients, building and maintaining relationships with enterprise clients. Key responsibilities include developing tailored success plans, driving revenue and renewal forecasting, and collaborating with cross-functional teams. The ideal candidate should have previous experience in the ecommerce space, excellent communication skills, and the ability to thrive in a fast-paced startup environment.

Program Manager, Talent and Performance Management

Company: StackAdapt

Location: Remote

Posted Feb 02, 2025

StackAdapt is a self-serve advertising platform specializing in multichannel solutions. They are seeking a dynamic Program Manager in Talent and Performance Management to lead their center of excellence. The role involves iterating on and implementing global employee talent and performance management processes, workforce and succession planning, and job architecture. The ideal candidate should have strong analytical skills, experience in HR, and a proven track record in designing and scaling Talent Management programs. StackAdapt offers competitive benefits, a supportive culture, and opportunities for continuous learning.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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