Customer Success Manager Jobs in Remote

316,622 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Analyst, Network Growth Strategy

Company: Spring Health

Location: Remote

Posted Jan 31, 2025

Spring Health is a leading mental healthcare provider, partnering with over 450 companies to deliver best-in-class outcomes for their employees. The company aims to revolutionize mental healthcare by removing barriers and providing personalized care. They have raised capital from prominent investors and are valued at $33 billion. The Analyst Network Growth Strategy role involves network growth optimization, process improvement, and analytics & reporting. The ideal candidate should have a degree in data analytics, healthcare administration, or a related field, with a minimum of 25 years of experience in an analytical role within the healthcare industry. Spring Health offers a competitive total rewards package, including health, dental, vision benefits, 401k match, parental leave, professional development reimbursement, and more.

Regional Sales Manager, North Central

Company: Vital Farms

Location: Remote

Posted Jan 31, 2025

Vital Farms is seeking a sales professional to grow their grocery presence in the north central US. The role involves managing headquarter sales calls, building and maintaining relationships with key distributors and customers, creating strategic trade promotion calendars, and developing a broker partner network. The ideal candidate will have 5+ years of grocery sales experience, preferably in the food industry, and established relationships with key retailer accounts. Vital Farms offers a competitive salary, benefits, and opportunities for professional growth.

Manager, Technical Talent Acquisition

Company: Spring Health

Location: Remote

Posted Jan 31, 2025

Spring Health is a mental healthcare provider that aims to revolutionize the industry by removing barriers to care. They offer Precision Mental Healthcare, tailored to individual needs, and have partnerships with over 450 companies. The company has raised capital from prominent investors and is valued at $33 billion. They are seeking a Manager for the Talent Acquisition team with 5+ years of experience in talent acquisition, 2+ years managing corporate in-house recruiters, and a proven history of successful high-volume hiring. The role involves leading a team of recruiters, coaching and developing them, and partnering with leaders to enhance recruiting programs. The target base salary range is $129,780 - $150,000, and benefits include health, dental, vision, 401k match, parental leave, professional development reimbursement, and more.

Service Desk Analyst

Company: Zoro

Location: Remote

Posted Jan 31, 2025

Zoro is an eCommerce company that provides a wide range of business supplies and tools. They are not just an online store but a team of dedicated individuals with an award-winning culture. The Service Desk Analyst role involves being the primary IT support for Zoro employees, handling software and hardware issues, managing user accounts, and collaborating with the wider IT team. The role requires a high school diploma or equivalent, familiarity with hardware, strong customer service skills, self-motivation, and teamwork. The position is hourly with an anticipated pay range of $18.51 to $31.68 per hour. Zoro values diversity and inclusion, committing to equal employment opportunities regardless of various factors.

Account Manager

Company: Kalibri Labs

Location: Remote

Posted Jan 31, 2025

Kalibri Labs, a growing company in the hotel industry, seeks a passionate and experienced Account Manager. The role involves client relationship management, onboarding, customer success, engagement, upselling, feedback gathering, reporting, collaboration, and qualifications include a degree in hospitality, 5+ years of account management experience, strong sales track record, revenue management knowledge, excellent communication skills, and technical aptitude.

Temporary Customer Care Specialist (Remote)

Company: Hungryroot

Location: Remote

Posted Jan 31, 2025

Hungryroot, a company focused on healthy living, is seeking short-term Customer Care Specialists to assist with customer inquiries. The role involves responding to customer queries via Zendesk, escalating issues when necessary, and representing the company's values of positivity, proactivity, and transparency. The position is remote, full-time for one month, and pays $20 per hour. Prior customer support experience is required, along with a personal laptop and high-speed internet access.

Account Manager, Retail

Company: Centerfield

Location: Remote

Posted Feb 01, 2025

Centerfield is seeking a seasoned account manager with 4+ years of experience, preferably in the P&C insurance industry. The role involves managing a book of business, cross-selling opportunities, ensuring customer retention, and tracking KPIs. The ideal candidate should be proficient in Salesforce and Excel, have strong problem-solving skills, and excellent communication abilities. Centerfield, a leading digital marketing solutions provider, is recognized as a Best Place to Work in Los Angeles and is headquartered in Silicon Beach.

Enterprise Account Executive

Company: Arize AI

Location: Remote

Posted Feb 01, 2025

Arize is a leading AI observability and evaluation platform, aiming to improve AI applications. The company is seeking a seasoned Account Executive with enterprise SaaS sales experience to find, win, and grow new customers. The role involves networking, selling, and closing deals, managing proof of concepts, and driving adoption. Arize values diversity and inclusion, regularly engaging with industry experts and hosting culturally conscious events.

Growth Marketing Specialist

Company: Super Dispatch

Location: Remote

Posted Jan 31, 2025

Super Dispatch is seeking a Marketing Growth Specialist with at least 3+ years of experience in data-driven marketing, focusing on customer acquisition, engagement, and retention. The role involves designing and implementing data-driven marketing campaigns, optimizing conversion funnels, managing social media presence, and fostering a vibrant online community. The ideal candidate should have expertise in AB testing, analytics, social media management, and paid advertising. They should also have strong communication skills and the ability to work independently in a fast-paced environment. The company offers unlimited vacation PTO, a fully remote work role, gym membership, and opportunities for professional growth.

Lead, Provider Enablement

Company: Spring Health

Location: Remote

Posted Jan 31, 2025

Spring Health is a leading mental healthcare provider, partnering with over 450 companies to deliver personalized care for 10 million people. They are seeking a strategic Provider Support Lead Enablement to oversee project management, self-service content strategy, and stakeholder collaboration. The ideal candidate will have 4+ years of experience in enablement, training, project management, or provider support roles, preferably in healthcare or mental health fields. They should possess strong writing and content development skills, familiarity with self-service platforms, and a data-driven approach to measuring content impact. The role offers a competitive salary range of $75,000 - $95,000, along with comprehensive benefits including health, dental, vision, 401k match, parental leave, professional development reimbursement, and more.

Provider Activation Specialist

Company: Spring Health

Location: Remote

Posted Jan 31, 2025

Spring Health is a leading mental healthcare provider, partnering with over 450 companies to deliver personalized care for 10 million people. They are seeking a Provider Activation Specialist to enhance provider engagement and improve the overall provider experience. The role involves leading strategies to capture and act on provider sentiment, strengthen provider relationships, and streamline processes for operational efficiency. Success in this role is measured by high provider engagement, improved provider sentiment, successful service line rollouts, cross-functional collaboration, data-driven insights, and streamlined operations.

Sales Operations Specialist (Heartland)

Company: GuidePoint Security

Location: Remote

Posted Jan 31, 2025

GuidePoint Security is a rapidly growing cybersecurity firm that offers trusted expertise and services to help organizations minimize risk. The Sales Operations Specialist (SOS) role is a crucial support position for Regional Partners and Account Executives, responsible for generating quotes, managing SalesForce.com opportunities, and maintaining relationships with customers and vendors. The ideal candidate should have 5+ years of customer service/sales support experience, preferably in the IT industry, and strong technical, multitasking, and communication skills. GuidePoint Security provides competitive benefits, including health insurance, flexible time off, and a pet benefit option.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

Related Pages