Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Analyst, Network Growth Strategy

Company: Spring Health

Location: Remote

Posted Jan 31, 2025

Spring Health is a leading mental healthcare provider, partnering with over 450 companies to deliver best-in-class outcomes for their employees. The company aims to revolutionize mental healthcare by removing barriers and providing personalized care. They have raised capital from prominent investors and are valued at $33 billion. The Analyst Network Growth Strategy role involves network growth optimization, process improvement, and analytics & reporting. The ideal candidate should have a degree in data analytics, healthcare administration, or a related field, with a minimum of 25 years of experience in an analytical role within the healthcare industry. Spring Health offers a competitive total rewards package, including health, dental, vision benefits, 401k match, parental leave, professional development reimbursement, and more.

Regional Sales Manager, North Central

Company: Vital Farms

Location: Remote

Posted Jan 31, 2025

Vital Farms is seeking a sales professional to grow their grocery presence in the north central US. The role involves managing headquarter sales calls, building and maintaining relationships with key distributors and customers, creating strategic trade promotion calendars, and developing a broker partner network. The ideal candidate will have 5+ years of grocery sales experience, preferably in the food industry, and established relationships with key retailer accounts. Vital Farms offers a competitive salary, benefits, and opportunities for professional growth.

Coding Specialist

Company: Signify Health

Location: Remote

Posted Jan 31, 2025

This role involves reviewing health risk assessments for completeness, accuracy, and compliance with CMS guidelines. The position requires advanced knowledge of medical codes and coding protocols, with a focus on ICD10 and HCC coding. The ideal candidate should have relevant certifications, experience in healthcare coding, and knowledge of Medicare HCC coding. The company, Signify Health, is committed to diversity and inclusion, and offers competitive compensation, benefits, and opportunities for professional growth.

Manager, Technical Talent Acquisition

Company: Spring Health

Location: Remote

Posted Jan 31, 2025

Spring Health is a mental healthcare provider that aims to revolutionize the industry by removing barriers to care. They offer Precision Mental Healthcare, tailored to individual needs, and have partnerships with over 450 companies. The company has raised capital from prominent investors and is valued at $33 billion. They are seeking a Manager for the Talent Acquisition team with 5+ years of experience in talent acquisition, 2+ years managing corporate in-house recruiters, and a proven history of successful high-volume hiring. The role involves leading a team of recruiters, coaching and developing them, and partnering with leaders to enhance recruiting programs. The target base salary range is $129,780 - $150,000, and benefits include health, dental, vision, 401k match, parental leave, professional development reimbursement, and more.

Infrastructure Software Engineer, On Prem Deployments

Company: Arize AI

Location: Remote

Posted Jan 31, 2025

Arize is seeking an experienced Infrastructure Engineer to design and implement deployment architectures for their AI observability platform. The role involves working with customers to understand their infrastructure requirements and creating tailored solutions. The ideal candidate should have expertise in container orchestration platforms, enterprise networking security, and automation tools. Arize is a fully remote company with offices in the Bay Area and NYC, offering a competitive salary and benefits package.

Sr. Client Operations Analyst

Company: Signify Health

Location: Remote

Posted Jan 31, 2025

The job posting is for a Sr Client Operations Analyst role at Signify Health. The role involves supporting relationships with health plan partners, providing prompt and accurate follow-up, and conducting thorough analysis. The analyst will also maintain client marketing materials and ensure deliverables are posted on time. Responsibilities include developing strategic programs, leading cross-functional project teams, and collaborating with leadership. The ideal candidate should have a Bachelor's degree, 2+ years of relevant experience, and be proficient in Excel and Google Suite. Signify Health values diversity and inclusion, and offers competitive benefits.

Service Desk Analyst

Company: Zoro

Location: Remote

Posted Jan 31, 2025

Zoro is an eCommerce company that provides a wide range of business supplies and tools. They are not just an online store but a team of dedicated individuals with an award-winning culture. The Service Desk Analyst role involves being the primary IT support for Zoro employees, handling software and hardware issues, managing user accounts, and collaborating with the wider IT team. The role requires a high school diploma or equivalent, familiarity with hardware, strong customer service skills, self-motivation, and teamwork. The position is hourly with an anticipated pay range of $18.51 to $31.68 per hour. Zoro values diversity and inclusion, committing to equal employment opportunities regardless of various factors.

Temporary Customer Care Specialist (Remote)

Company: Hungryroot

Location: Remote

Posted Jan 31, 2025

Hungryroot, a company focused on healthy living, is seeking short-term Customer Care Specialists to assist with customer inquiries. The role involves responding to customer queries via Zendesk, escalating issues when necessary, and representing the company's values of positivity, proactivity, and transparency. The position is remote, full-time for one month, and pays $20 per hour. Prior customer support experience is required, along with a personal laptop and high-speed internet access.

Lead, Provider Enablement

Company: Spring Health

Location: Remote

Posted Jan 31, 2025

Spring Health is a leading mental healthcare provider, partnering with over 450 companies to deliver personalized care for 10 million people. They are seeking a strategic Provider Support Lead Enablement to oversee project management, self-service content strategy, and stakeholder collaboration. The ideal candidate will have 4+ years of experience in enablement, training, project management, or provider support roles, preferably in healthcare or mental health fields. They should possess strong writing and content development skills, familiarity with self-service platforms, and a data-driven approach to measuring content impact. The role offers a competitive salary range of $75,000 - $95,000, along with comprehensive benefits including health, dental, vision, 401k match, parental leave, professional development reimbursement, and more.

QA Engineer

Company: Healthie

Location: Remote

Posted Jan 31, 2025

Healthie is seeking a hands-on QA Engineer to join their Engineering team. The role involves designing and executing QA testing efforts, ensuring product quality, and maintaining HIPAA compliance. The ideal candidate should have 4+ years of experience in QA, proficiency in API testing, and strong communication skills. The position is full-time, remote, and located in the United States with a base salary of $89,000 - $100,000 per year. Bonus points for experience in test automation, cloud testing tools, and healthcare industry knowledge.

Account Executive | REMOTE

Company: Distru

Location: Remote

Posted Jan 31, 2025

Distru is a leading ERP in the cannabis industry, processing $8B in sales. They are a remote, global team building software to streamline the supply chain. The company is stable, profitable, and investing in growth. They offer competitive compensation, benefits, and a positive work culture. The role involves working closely with the CRO, managing sales and lead generation, and demonstrating the software to prospective customers. The ideal candidate has 1+ years of sales experience, preferably in SaaS, and a strong desire to learn and succeed in tech sales. Previous CRM experience, especially with Hubspot, is a plus. The company values diversity and inclusion.

Provider Activation Specialist

Company: Spring Health

Location: Remote

Posted Jan 31, 2025

Spring Health is a leading mental healthcare provider, partnering with over 450 companies to deliver personalized care for 10 million people. They are seeking a Provider Activation Specialist to enhance provider engagement and improve the overall provider experience. The role involves leading strategies to capture and act on provider sentiment, strengthen provider relationships, and streamline processes for operational efficiency. Success in this role is measured by high provider engagement, improved provider sentiment, successful service line rollouts, cross-functional collaboration, data-driven insights, and streamlined operations.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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