Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Channel Field Marketing Manager

Company: 8x8

Location: Remote

Posted Jan 28, 2025

8x8 Inc is seeking a Channel Marketing Manager to develop and manage marketing strategies with strategic technology channel partners. The role involves creating and executing marketing plans, developing impactful campaigns, and collaborating with internal teams and external partners. The ideal candidate should have experience in channel marketing, strong analytical skills, and excellent communication abilities. The role is fully remote for candidates outside a 50-mile radius of the Campbell office, with occasional office visits required for local candidates. The compensation range is $103,125 - $171,875.

Deal Desk/ Revenue Operations Manager

Company: HiBob

Location: Remote

Posted Jan 28, 2025

HiBob, a rapidly growing HR platform, is seeking a professional with B2B deal desk or sales operations experience for a role that involves stakeholder management, prioritization, and interpersonal skills. The ideal candidate should have 4+ years of experience in SaaS, B2B industry, and Salesforce proficiency. HiBob offers competitive compensation, benefits, and pre-IPO equity, along with a hybrid working model and various perks. The company is committed to fostering a diverse and inclusive work environment.

Customer Experience Representative

Company: Care Access

Location: Remote

Posted Jan 28, 2025

Care Access is a multispecialty network of research sites dedicated to engaging healthcare professionals in clinical research and making clinical trials accessible to every patient. The company values its employees, fostering a culture of growth, equality, and inclusivity. As a Customer Experience Representative, one would manage incoming calls, provide participant support, route calls efficiently, document interactions, and collaborate with team members. The role requires strong communication skills, customer service orientation, technical proficiency, organizational skills, and problem-solving abilities. Benefits include PTO, health insurance, retirement plan, and a culture of growth and equality.

Partnerships Manager

Company: Tellius

Location: Remote

Posted Jan 28, 2025

Tellius is an AI-powered data analytics platform that enables users to gain insights from vast datasets through a Google-like interface. It offers automated insights, predictive recommendations, and advanced analytics, including anomaly detection and root cause trend analysis. The company is seeking a Partnerships Manager with 5+ years of experience in business development or sales, a strong understanding of the tech industry, and a proven track record in building successful partnerships. The role involves developing and implementing a partnership strategy, managing existing partnerships, collaborating with cross-functional teams, and staying updated on market trends.

Community Manager

Company: Nagarro

Location: Remote

Posted Jan 28, 2025

The company is a global Digital Product Engineering firm with over 18,000 experts across 38 countries. They specialize in creating products, services, and experiences that inspire and delight users across all digital mediums. The company values a dynamic, non-hierarchical work culture and is currently seeking new colleagues. The job description requires skills in Arabic, Digital Analytics, and Content Writing, with responsibilities including content community management, compliance monitoring, content management, influencer campaign monitoring, and client meeting management.

Account Manager

Company: FormAssembly

Location: Remote

Posted Jan 28, 2025

FormAssembly is hiring an Account Manager to focus on expanding customers within top 5 verticals. The role involves selling FormAssembly instances, increasing customer revenue, understanding customer operations, building account strategies, establishing credibility, uncovering initiatives, partnering with internal teams, generating upsell opportunities, and managing KPIs. Requirements include 3+ years of account management and sales experience, consistent annual quota attainment of $500000+ ARR, and experience selling to C-suite and multiple stakeholders. Bonus points for remote work experience and strategic account planning. Benefits include health benefits, mental health benefits, 401k with match, unlimited PTO, paid parental leave, charitable contribution match, professional development budget, and a company-provided Mac laptop.

Client Program Manager

Company: Picarro

Location: Remote

Posted Jan 28, 2025

Picarro is seeking a Client Program Manager for a US remote, full-time position. The role involves strategic program execution, client relationship management, data analysis, and continuous improvement. The ideal candidate will have a Bachelor's degree in engineering, GIS, or a related field, and at least 3 years of experience in client-facing roles. They should possess strong analytical skills, GIS proficiency, client engagement abilities, program management skills, technical communication skills, and organized execution capabilities. Prior experience in the natural gas energy or infrastructure sectors is preferred.

Engineering Manager

Company: Dataminr

Location: Remote

Posted Jan 28, 2025

Dataminr is a mission-driven AI company that delivers real-time information from over 1 million public data sources, empowering organizations to respond to critical events and emerging risks. Founded in 2009, Dataminr has developed pioneering technology and recently launched ReGenAI, the first generative AI that automatically regenerates in real-time. The company is valued at $41B and is trusted by more than two-thirds of the Fortune 50 and half of the Fortune 100 companies. Dataminr is looking for an Engineering Manager to manage the team's roadmap, prioritize initiatives, and ensure the health of the team. The position requires a Bachelor's degree in Computer Science or a related field and three years of related software development experience. The ideal candidate should have experience with Java, Scala, Python, SQL, and various frameworks and tools. They should also have experience designing, implementing, and reviewing high-throughput, low-latency distributed systems with a Kafka-based microservice architecture and integrating AWS technologies into large-scale systems.

Senior Data Test Engineer

Company: Care Access

Location: Remote

Posted Jan 28, 2025

Care Access is a multispecialty network of research sites aiming to engage healthcare professionals in clinical research and make trials accessible to every patient. They are seeking an experienced Senior Data Test Engineer to oversee data integrity and reliability, ensuring compliance with standards and protocols. The role involves developing a data quality strategy, conducting data profiling and validation, collaborating with various teams, and leveraging Azure data services and SQL for scalable solutions. The ideal candidate should have strong technical expertise in Azure data services, proficiency in data quality tools, and excellent communication skills.

Account Director, Central Region (Large Customer Sales)

Company: StackAdapt

Location: Remote

Posted Jan 28, 2025

StackAdapt, a self-serve advertising platform specializing in multichannel solutions, is seeking an Account Director for its growing Enterprise team. The role involves leading sales efforts, driving growth, and fostering strong relationships with key clients. The ideal candidate will have extensive experience in programmatic advertising, a strong network within holding company agencies and brands, and a solutions-oriented approach. StackAdapt offers a competitive salary, comprehensive benefits, and a supportive, diverse culture.

SAP SD Consultant (Order-to-Cash)

Company: Nagarro

Location: Remote

Posted Jan 28, 2025

Nagarro is a global digital product engineering company seeking an experienced SAP SD Consultant with expertise in the OrdertoCash O2C process. The ideal candidate will have a deep understanding of SAP S4HANA SD modules, handson experience in configuration optimization and integration with other SAP modules, and strong problem-solving skills. The role involves implementing and optimizing SAP S4HANA SD solutions, configuring and supporting OrdertoCash O2C processes, setting up and maintaining master data, troubleshooting issues, collaborating with stakeholders, engaging directly with customers, and providing post-implementation support.

Response Team Specialist

Company: Home Instead

Location: Remote

Posted Jan 28, 2025

Home Instead, a leading home care franchise, has merged with Honor to revolutionize care for older adults. The Response Team Specialist role involves assessing customer needs, explaining services, and scheduling consultations. The position requires excellent communication skills, empathy, and a passion for care. Prior experience in healthcare or homecare is preferred. The role is fully remote with a base pay range of $19.50-$21.65 USD. Home Instead and Honor are equal opportunity employers offering comprehensive benefits.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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