Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Customer Experience Representative

Company: Care Access

Location: Remote

Posted Jan 28, 2025

Care Access is a multispecialty network of research sites dedicated to engaging healthcare professionals in clinical research and making clinical trials accessible to every patient. The company values its employees, fostering a culture of growth, equality, and inclusivity. As a Customer Experience Representative, one would manage incoming calls, provide participant support, route calls efficiently, document interactions, and collaborate with team members. The role requires strong communication skills, customer service orientation, technical proficiency, organizational skills, and problem-solving abilities. Benefits include PTO, health insurance, retirement plan, and a culture of growth and equality.

Account Manager

Company: FormAssembly

Location: Remote

Posted Jan 28, 2025

FormAssembly is hiring an Account Manager to focus on expanding customers within top 5 verticals. The role involves selling FormAssembly instances, increasing customer revenue, understanding customer operations, building account strategies, establishing credibility, uncovering initiatives, partnering with internal teams, generating upsell opportunities, and managing KPIs. Requirements include 3+ years of account management and sales experience, consistent annual quota attainment of $500000+ ARR, and experience selling to C-suite and multiple stakeholders. Bonus points for remote work experience and strategic account planning. Benefits include health benefits, mental health benefits, 401k with match, unlimited PTO, paid parental leave, charitable contribution match, professional development budget, and a company-provided Mac laptop.

Pet Claims Coordinator

Company: MetLife

Location: Remote

Posted Jan 28, 2025

The Claims Coordinator role at MetLife involves accurately reviewing medical records and invoices to evaluate coverage and settle pet health insurance claims. The role requires a strong understanding of veterinary medical terminology, excellent communication skills, and the ability to work in a fast-paced environment. MetLife offers competitive benefits, including comprehensive health insurance, retirement pension, and tuition assistance. The company is recognized as one of the world's most admired and best workplaces.

Annotations System Engineer

Company: Simbe Robotics

Location: Remote

Posted Jan 28, 2025

The Annotation Systems Engineer role at Simbe involves managing annotation processes, developing guidelines, collaborating with engineering teams, ensuring data quality, and optimizing team performance. The role requires excellent communication skills, technical proficiency in Python, Bash scripting, and web frontend programming, and familiarity with source control systems. Preferred qualifications include a degree in Computer Science and annotation experience. Simbe offers a dynamic, inclusive culture focused on retail innovation, customer value, empathy, transparency, agility, innovation, and leadership.

Senior Group Insurance Administrator

Company: MetLife

Location: Remote

Posted Jan 28, 2025

The job description involves processing billing and remit requests for various MetLife products, ensuring accuracy in premium posting, maintaining excellent business relationships, and responding promptly to changing events. MetLife is recognized as one of the world's leading financial services companies, with a purpose to help create a more confident future.

Head of People

Company: Archive

Location: Remote

Posted Jan 28, 2025

Archive, a Series A startup backed by top-tier investors, is seeking an experienced People Operations leader to build and scale their team. The role involves developing a scalable recruiting process, creating a comprehensive onboarding experience, defining and championing core company values, establishing core HR policies, and advising leadership on HR best practices. The ideal candidate will have 8+ years of experience in startups or tech, with at least 3 years in a dedicated People Operations or HR role, and a startup experience. They should be an entrepreneurial mindset, strong manager and mentor, and empathetic advocate. Bonus points for experience with cultural resets, high-volume hiring, and proficiency in People Operations tools.

Lead Cloud Engineer (RapidScale)

Company: Cox Enterprises

Location: Remote

Posted Jan 28, 2025

RapidScale is seeking a Cloud Systems Engineer with extensive experience in Google Cloud Platform. The role involves working on client projects, migrating workloads, and designing secure, efficient, and cost-effective cloud environments. The ideal candidate should have a Bachelor's degree or higher, 4+ years of experience in cloud infrastructure, and expertise in Terraform, Google Cloud Migration Center, and Kubernetes. The position offers competitive compensation, benefits, and opportunities for professional growth.

Senior Data Test Engineer

Company: Care Access

Location: Remote

Posted Jan 28, 2025

Care Access is a multispecialty network of research sites aiming to engage healthcare professionals in clinical research and make trials accessible to every patient. They are seeking an experienced Senior Data Test Engineer to oversee data integrity and reliability, ensuring compliance with standards and protocols. The role involves developing a data quality strategy, conducting data profiling and validation, collaborating with various teams, and leveraging Azure data services and SQL for scalable solutions. The ideal candidate should have strong technical expertise in Azure data services, proficiency in data quality tools, and excellent communication skills.

Senior Director of Sales Enablement

Company: VETRO FiberMap

Location: Remote

Posted Jan 28, 2025

VETRO is seeking a Senior Director of Sales Enablement to develop and implement sales enablement strategies that align with the company's business objectives and drive revenue growth. The ideal candidate will have extensive experience in sales leadership and enablement, with a proven track record of driving sales performance through strategic initiatives. Key responsibilities include designing and executing a comprehensive sales enablement strategy, overseeing sales enablement programs, creating high-impact content, and establishing sales enablement metrics. The role requires strong communication skills, strategic thinking, and the ability to work cross-functionally with various teams. VETRO offers a competitive compensation package, remote work options, and a mission to bridge the digital divide.

Business Development Representative - Iberia

Company: HiBob

Location: Remote

Posted Jan 28, 2025

HiBob, a fast-growing HR platform, is seeking a Business Development Rep (BDR) for their Amsterdam office. The role involves prospecting and communicating with potential customers, contributing to the company's growth. HiBob values diversity and offers competitive compensation, benefits, and pre-IPO equity. The ideal candidate is a coachable, self-dependent, and organized individual with a strong work ethic, passion for people, and excellent communication skills. Fluency in English and Spanish is required. The role is based in Amsterdam.

Market Development Representative (MDR)

Company: BlueVoyant

Location: Remote

Posted Jan 28, 2025

BlueVoyant is seeking a Market Development Representative to collaborate with various teams to optimize lead conversion processes and enhance marketing initiatives. The role involves event and webinar management, lead conversion optimization, and utilizing sales and AI tools. Strong analytical skills, communication, and the ability to work independently are required. BlueVoyant, a cybersecurity company, offers a dynamic work environment with a team of former government cyber officials and private sector experts.

Senior Data Scientist

Company: Age of Learning, Inc.

Location: Remote

Posted Jan 28, 2025

Age of Learning is hiring a Senior Data Scientist to lead in-depth analyses of large-scale data problems, focusing on their flagship products ABCmousecom® and Adventure Academy™. The role involves partnering with multiple stakeholders, developing statistical analyses, building and deploying machine learning models, creating informative dashboards, and communicating results to both technical and nontechnical stakeholders. The ideal candidate should have 8+ years of experience in a data-intensive role, a master's degree in a quantitative field, and proficiency in SQL and Python.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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