Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Senior DevOps Engineer (Remote - US)

Company: Nextech

Location: Remote

Posted Jan 28, 2025

Nextech is a leader in specialty healthcare technology solutions, committed to hiring and retaining talent. They offer competitive pay, generous bonuses, great healthcare, and a comprehensive wellness program. The Senior DevOps Engineer role focuses on improving infrastructure automation and operations, collaborating with engineering teams, and ensuring system stability and reliability. Minimum requirements include 5+ years of DevOps experience, strong understanding of Azure or AWS, and experience with tools like Terraform, Ansible, and Azure DevOps. Preferred qualifications include at least one cloud-related certification. Nextech operates as a remote work organization with a generous annual bonus opportunity, flexible time off, and comprehensive health insurance benefits.

Business Development Associate (Intern to Hire)

Company: insightsoftware

Location: Remote

Posted Jan 28, 2025

Insightsoftware is a global provider of financial solutions for the Office of the CFO, offering products across financial planning, accounting, and operations. They are seeking a highly motivated Business Development Associate for a paid internship, with the goal of transitioning to a full-time role within three months. The position involves learning sales skills, understanding day-to-day operations, and meeting performance goals. Qualifications include previous sales experience, discipline, strong communication skills, and computer proficiency. The company values team orientation, drive, and grit, and is committed to equal employment opportunities.

Content Marketing Specialist

Company: Sauce

Location: Remote

Posted Jan 28, 2025

Sauce, a premier restaurant technology platform, is seeking a content marketing professional to develop resources for potential customers, enable sales teams, support customer success, and create case studies. The role involves creating presales content, sales enablement materials, customer success resources, and newsletters. The ideal candidate should have 5+ years of experience in content marketing, sales enablement, or customer communication roles, preferably in a SaaS environment. They should possess strong writing, editing, and storytelling abilities, along with basic design skills and familiarity with email marketing platforms. Sauce offers a competitive compensation package, company-sponsored insurance, paid parental leave, a flexible work environment, and responsible paid time off.

Adoption Customer Success Manager

Company: HiBob

Location: Remote

Posted Jan 28, 2025

HiBob, a fast-growing HR platform, is seeking an experienced Customer Success Manager. The role involves managing an EU book of business, providing excellent client service, and working in a fast-paced startup environment. HiBob offers competitive compensation, benefits, and pre-IPO equity. The company is committed to diversity and inclusion, and offers flexible working arrangements, including hybrid work, remote work, and social events.

Senior Customer Success Manager, Enterprise

Company: 1Password

Location: Remote

Posted Jan 28, 2025

1Password is seeking a Senior Customer Success Manager with a proven track record in managing a book of business in a SaaS or tech environment. The role involves guiding enterprise-level teams and business customers through their 1Password lifecycle, working closely with Onboarding and Account Management. The individual will act as a customer champion, influencing not only their own customers and processes but also those across the entire Customer Success organization. This is a remote opportunity within Canada and the US Eastern Time Zone, preferred. The annual base salary is between $90,000 USD and $122,000 USD for US-based roles and between $85,000 CAD and $115,000 CAD for Canadian-based roles, both commission-eligible. The role offers comprehensive benefits, including health and wellbeing programs, growth and future opportunities, and flexibility and community initiatives. 1Password is committed to fostering an inclusive, diverse, and equitable workplace.

Workday Implementation & Systems Manager

Company: Connor Group

Location: Remote

Posted Jan 28, 2025

Connor Group, a professional services firm of Big 4 alumni and industry executives, is seeking an experienced Workday HCM Implementation & Systems Manager. The role involves leading the internal Workday HCM implementation, managing the system post-go-live, and serving as an internal Subject Matter Expert. Key responsibilities include project planning, configuration, testing, deployment, system management, and continuous improvement. The ideal candidate should have a Workday certification, at least 10 years of HCM experience, and a proven track record in leading successful Workday implementations. The role offers impactful work, growth opportunities, and global exposure.

Enterprise Implementation Consultant

Company: ServiceTitan

Location: Remote

Posted Jan 28, 2025

The Enterprise Implementation Services team at ServiceTitan is crucial for clients' sustained success, managing setup, configuration, training, and testing of the ServiceTitan platform. They guide clients through the entire implementation process, tailoring strategies to optimize efficiency and drive measurable outcomes. The role involves managing multiple projects, partnering with Delivery Managers, leading scoping sessions, delivering configured environments, conducting training, identifying risks, collaborating with cross-functional teams, staying updated on new features, and traveling for client onsite work. The ideal candidate has 5+ years of relevant experience, a Bachelor's Degree, exceptional organizational skills, proactive problem-solving abilities, strong client relationship skills, and a collaborative mindset. ServiceTitan offers flexible work, comprehensive benefits, and a commitment to diversity and fair compensation.

Sr Marketing Analytics Manager

Company: Abnormal Security

Location: Remote

Posted Jan 28, 2025

Abnormal Security, a leading provider of AI-driven cybersecurity solutions, is seeking a dynamic Sr Marketing Analytics Manager to join their growing team. The role involves owning the marketing technology stack, driving integration of systems, and evaluating marketing effectiveness across various channels. The successful candidate will build and deliver analytics reports, develop revenue and performance dashboards, and establish metrics to monitor performance. They will also lead data orchestration of multitouch attribution efforts, prepare presentations on marketing performance, and support OKR reporting. The ideal candidate should have 8+ years of experience in marketing analytics, strong proficiency in Salesforce SFDC, Sigma, Google Analytics, and Excel, and a deep understanding of marketing technology ecosystems.

Account Executive

Company: Kontakt.io

Location: Remote

Posted Jan 28, 2025

Kontaktio is a healthcare platform that leverages AI, RTLS, and EHR data to automate workflows, improve asset utilization, and enhance staff productivity. The platform has demonstrated a 10X ROI and over 20 use cases, with a growth trajectory of quadrupling ARR and expanding the team from 70 to 130 professionals in 24 months. Backed by a $475M investment from Goldman Sachs, Kontaktio aims to reach $100M+ ARR and seeks a skilled Account Executive to accelerate growth. The company emphasizes ease of use, fast outcomes, and scalability, with a focus on delivering positive patient experiences and outcomes.

Manager, Privacy Engineering

Company: Lumin Digital

Location: Remote

Posted Jan 28, 2025

The Manager Privacy Engineering will lead teams in developing and enhancing data privacy processes and technologies in cloud environments, ensuring compliance with privacy frameworks, standards, and regulatory requirements. This role involves collaborating with cross-functional teams to design risk treatments, maintain system inventories, and provide comprehensive reporting on program performance. The position requires a subject matter expert in data privacy, keeping up with industry developments and advising leadership on evolving standards.

Azure Consultant

Company: ANS Group

Location: Remote

Posted Jan 28, 2025

The job posting is for an Azure Consultant role at ANS, a company that values diversity and work-life balance. The role involves collaborating with customers to design and deploy cloud-based solutions on the Microsoft Azure platform, with responsibilities including leading technical projects, providing technical insights, and ensuring security and DevOps practices. The ideal candidate should have extensive knowledge of the Azure platform, architecture and design skills, cloud migration experience, and familiarity with DevOps practices. ANS offers competitive benefits, including flexible working, health insurance, pension contributions, and personal growth development time.

Financial Crimes Analyst II

Company: Lead Bank

Location: Remote

Posted Jan 28, 2025

Lead is a fintech company offering banking infrastructure for embedded financial products and services. They operate an FDIC-insured bank in Kansas City, Missouri, with offices in San Francisco, Sunnyvale, and New York City. The company is built for a dynamic financial landscape, blending regulatory and technological expertise to help fintech partners scale operations with compliance and creativity. The Financial Crimes Analyst II role involves conducting investigations into suspicious activity of core banking clients and fintech partnerships, performing onboarding risk reviews, and completing SARs. The role requires at least 35 years of banking BSA experience, preferred CBAP, CAFP, or CAMs certifications, and strong communication skills. Lead offers competitive compensation, medical and dental benefits, paid parental leave, and a flexible vacation policy.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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