Customer Success Manager Jobs in Remote

316,918 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Blockchain Engineer - Smart Contracts

Company: Offchain Labs

Location: Remote

Posted Jan 27, 2025

Offchain Labs is a company committed to leading a movement in blockchain technology, aiming to create a decentralized, secure, and transparent future. They are looking for thinkers and doers who are eager to embrace new challenges and seek solutions that will push existing boundaries. Their flagship product, Arbitrum One, is a dominant force in Ethereum scaling. They recently raised $158M in funding and are looking to expand their team. They value a strong understanding of blockchain development, experience with solidity, and a security-minded approach. They offer a remote-first global workforce, annual company offsite, professional reimbursement program, medical dental and vision coverage, 401k retirement plan, and wellness stipend.

Technical Lead

Company: PerfectServe

Location: Remote

Posted Jan 27, 2025

PerfectServe is a rapidly growing company offering solutions in clinical communications, scheduling, and patient engagement. They are featured on the Inc 5000 list and have seen an 88% growth rate over the past three years. The Technical Lead role involves providing technical expertise, managing escalated service issues, and collaborating with the Support Center staff. The ideal candidate should have excellent technical skills, experience in healthcare or clinical workflows, and strong communication and customer service abilities.

Senior Product Designer (f/m/x) - remote

Company: refurbed

Location: Remote

Posted Jan 27, 2025

Refurbed, a European marketplace for refurbished products, is seeking a Senior Product Designer to join their Category Management & Discovery squad. The role involves designing user-friendly experiences, improving matching rates, and collaborating with various teams. Refurbed values a user-centered design process, continuous learning, and a healthy work-life balance. They offer professional development opportunities, remote work flexibility, and an inclusive company culture.

UX Designer I

Company: Lucid Software

Location: Remote

Posted Jan 27, 2025

Lucid Software, a leader in visual collaboration, is seeking a UX Designer with 1+ years of professional experience. The role involves designing workflows, interactions, and paradigms to help teams see and build the future. Responsibilities include designing experiences that improve product value, understanding customer problems, and communicating user intents. The ideal candidate should have a sound knowledge of core design methods, ability to design in various contexts, and experience in an AgileScrum environment. A bachelor's degree or equivalent experience in a related field is preferred. Lucid values diversity and inclusivity, and is an equal opportunity employer.

Sr. Software Engineer

Company: SamCart

Location: Remote

Posted Jan 27, 2025

SamCart is an eCommerce software platform designed for creators by creators, aiming to help them build profitable digital businesses. The company values software craftsmanship, empathy, and continuous learning. They are seeking a Senior Software Engineer with full-stack experience, expertise in multiple programming languages, and a commitment to software craftsmanship principles. SamCart offers a supportive work environment with unlimited PTO, health insurance, and a focus on career growth and development.

AEM Technical Architect (on site)

Company: Blue Acorn iCi

Location: Remote

Posted Jan 27, 2025

Blue Acorn iCi, a digital consultancy, is seeking an AEM Technical Architect with Alpine JS experience to work onsite in Bellevue WA, Atlanta GA, or Overland Park KS. The role involves providing senior technical leadership on multiple complex Adobe Experience Manager projects, analyzing technical requirements, defining integration points, and leading technical deep dives. The ideal candidate should have 5+ years of web content management system experience, strong Java/J2EE/JSP experience, and a Bachelor's degree in Computer Science or equivalent. Preferred skills include AEM Developer or Architect certification and additional technical certifications.

Application Security Engineer II

Company: Spring Health

Location: Remote

Posted Jan 27, 2025

Spring Health is a leading mental healthcare provider, partnering with over 450 companies to deliver best-in-class outcomes for their employees. They offer a comprehensive suite of mental health services, including therapy, coaching, medication, and more. Their innovative platform has generated a net positive ROI for employers and has a current valuation of $33 billion. They are seeking an Application Security Engineer II to join their Security team, with a focus on vulnerability management, penetration testing, and secure application design. The role requires at least 2 years of experience in application security engineering, hands-on experience with various programming languages, understanding of cloud architecture, and knowledge of common application vulnerabilities.

Partnerships Ops Analyst

Company: Offchain Labs

Location: Remote

Posted Jan 27, 2025

Offchain Labs is a company committed to leading a movement in blockchain technology, aiming to create a decentralized, secure, and transparent future. They are looking for innovative thinkers and doers to join their team, which is responsible for the flagship product Arbitrum One, a dominant force in Ethereum scaling. The company is expanding its team following successful funding rounds and offers a remote-first global workforce, along with various perks such as a professional reimbursement program, medical benefits, and a wellness stipend. They emphasize their commitment to diversity and equal opportunity.

Commercial Account Executive US Remote

Company: Kong

Location: Remote

Posted Jan 27, 2025

Kong is seeking a Commercial Sales Executive with a successful background in sales and account management, ideally within open source or similar enterprise software environments. The role involves developing and executing sales strategies, owning the entire sales cycle, collaborating with internal teams, identifying customer pain points, building relationships with C-level executives, leading account planning efforts, and staying updated on industry trends. The ideal candidate should have 5+ years of experience in commercial sales, strong consultative selling skills, excellent communication and negotiation skills, a results-driven mindset, and experience with CRM platforms. The typical base pay range for this role in the US is $90k-$100k.

Strategic Finance Associate

Company: Shields Health Solutions

Location: Remote

Posted Jan 27, 2025

Shields Health Solutions is a leading specialty pharmacy integrator and accelerator, recognized as a Great Place to Work for four consecutive years and awarded US Fortune Best Workplaces in Health Care, Millennials, and Women. The company prides itself on its culture of inclusion and kindness, improving lives and elevating performance. The Strategic Finance team, reporting to the Senior Director of Strategic Finance, focuses on cross-functional finance strategy and business projects, building financial infrastructure for the rapidly growing company. The Strategic Finance Associate will work closely with the C-Suite and other leaders, handling investor communications, producing financial reports, and identifying growth opportunities.

Senior FinOps Engineer

Company: Upwork

Location: Remote

Posted Jan 27, 2025

Upwork, a global work marketplace, is seeking a Senior FinOps Engineer to optimize cloud spending and foster a cost-conscious culture. The role involves developing and implementing FinOps strategies, collaborating with cross-functional teams, creating reporting dashboards, and staying updated on cloud cost management trends. The ideal candidate should have 5+ years of experience in DevOps or cloud infrastructure roles, with at least 2+ years in FinOps, proficiency in Python, AWS, and GCP, and a passion for identifying cost-saving opportunities.

Software Engineer

Company: SSV Labs

Location: Remote

Posted Jan 27, 2025

SSV Labs is a rapidly growing startup that applies Distributed Validator Technology to enhance Ethereum staking security and decentralization. They offer an open infrastructure for splitting and distributing a validator key across multiple non-trusting nodes. The company is seeking a Software Engineer with at least 3 years of backend development experience, strong knowledge of Node.js, and experience with relational and non-relational databases. The role involves developing off-chain modules for Ethereum-based technologies and contributing to a high-scale, big-data, cloud-based platform. SSV Labs promotes a transparent environment with innovative technologies, offering opportunities for career growth and learning from industry leaders.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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