Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Research Scientist II

Company: Spring Health

Location: Remote

Posted Jan 27, 2025

Spring Health is a leading mental healthcare provider, partnering with over 450 companies to deliver personalized care for 10 million people. They are seeking a Research Scientist to join their Health Economics and Outcomes Research team. The ideal candidate will have a degree in mental health research, health economics, or a related field, with a track record of peer-reviewed academic publications. They will be responsible for publishing high-impact research, developing study designs, and creating data products. Spring Health offers a competitive total rewards package, including stock options, benefits, and professional development opportunities.

Senior Product Designer, Member Experience

Company: Spring Health

Location: Remote

Posted Jan 27, 2025

Spring Health is a leading mental healthcare provider, partnering with over 450 companies to deliver personalized care for 10 million people. They are seeking a Senior Product Designer with a strong background in technology-driven organizations to integrate AI technology into their platforms. The ideal candidate will collaborate with cross-functional teams to create impactful and measurable improvements in member experience, maintain high system usability, and design accessible and inclusive products. The role offers a competitive salary range of $172,400 - $215,500, along with comprehensive benefits including health, dental, vision, 401k match, parental leave, professional development reimbursement, and more.

Head of Global Travel, Sales

Company: StackAdapt

Location: Remote

Posted Jan 27, 2025

StackAdapt is a self-serve advertising platform specializing in multichannel solutions. They are seeking a Head of Global Travel to lead sales efforts across the travel vertical, requiring 15+ years of experience in advertising sales within the travel digital advertising ecosystem. The role involves partnering with cross-functional stakeholders, selling programmatic travel solutions, and building travel playbooks. StackAdapt offers a competitive salary, comprehensive benefits, and a supportive work culture.

Partner Marketing Manager (Remote)

Company: KnowBe4

Location: Remote

Posted Jan 27, 2025

KnowBe4, a leading security awareness training and simulated phishing platform, is seeking a Partner Marketing Manager. The role involves driving partner-sourced revenue through data-driven marketing initiatives and communications. The successful candidate will oversee the global partner communications plan, collaborate with various teams to create content for partners, and measure and report on partner engagement. Qualifications include a minimum of 3 years of channel and alliances marketing experience, proficiency in Salesforce CRM and marketing automation platforms, and strong communication skills. The base pay ranges from $90,000 to $110,000. KnowBe4 offers a range of benefits and a fun work environment.

Product Manager, Core Protocol

Company: Offchain Labs

Location: Remote

Posted Jan 27, 2025

Offchain Labs is a company committed to leading a movement in blockchain technology, aiming to create a decentralized, secure, and transparent future. They are looking for thinkers and doers who are eager to embrace new challenges and seek solutions that will push existing boundaries. The company's flagship product, Arbitrum One, is a dominant force in Ethereum scaling, and they are constantly building on this success with innovative tools. Offchain Labs has raised significant funding and is looking to expand their team, inviting individuals with a strong interest in blockchain and unique problem-solving perspectives. The role involves owning and delivering against a scaling-focused and innovation-focused roadmap, collaborating with various teams, and guiding engineering teams. The ideal candidate should have 35 years of experience in a PM role or a closely related technical capacity, be a blockchain enthusiast, have excellent communication skills, and have technical and business acumen. The company offers a remote-first global workforce, professional reimbursement, medical benefits, and a wellness stipend.

CRM/Marketing Operations Executive

Company: Reach plc

Location: Remote

Posted Jan 27, 2025

Reach Plc is seeking a CRM/Marketing Operations Executive for a fully remote UK-based role with occasional travel. The role involves supporting customer acquisition and growth across multiple channels, building templates and creating customer segments, designing automated customer journeys, managing customer data, and creating reports to measure campaign performance. The ideal candidate should have prior experience in push messaging and email marketing, strong spreadsheet skills, and a basic understanding of customer lifecycle principles. Reach Plc offers a competitive salary, pension scheme, 25 days holiday, family leave, wellbeing support, and career development opportunities.

Sr. Marketing Manager

Company: Instructure

Location: Remote

Posted Jan 27, 2025

Instructure is seeking a Senior Marketing Manager for Professional Learning to grow the business in corporate, government, and non-profit sectors. The ideal candidate will have a multifaceted marketing background, experience in field marketing and demand generation, and a strong understanding of the sales funnel. Responsibilities include planning and executing campaigns and events, managing budget, and leading field strategy. The role involves working closely with various internal teams and stakeholders. Instructure offers a comprehensive benefits package and values diversity and inclusion.

VP & Associate General Counsel, Commercial Litigation

Company: MetLife

Location: Remote

Posted Jan 27, 2025

MetLife is seeking a VP and Associate General Counsel for Commercial Litigation. The role involves managing a team of attorneys, handling litigation and prelitigation matters, and providing strategic advice to senior business partners. The ideal candidate should have significant litigation experience, proven leadership skills, and a strong commitment to diversity and talent development. The position offers a competitive salary range of $229,500 to $306,000 and comprehensive benefits.

Senior Public Cloud Engineer

Company: Applied Systems

Location: Remote

Posted Jan 27, 2025

Applied Systems Inc, a global leader in insurance technology, is seeking a Senior Public Cloud Engineer. The role involves managing and maintaining Public Cloud infrastructure, including AWS, Azure, and Google Cloud. Key responsibilities include designing and implementing hybrid infrastructure, creating and maintaining documentation, managing IaC, and participating in on-call rotations. The ideal candidate should have 5+ years of experience with Terraform, AWS, or GCP, strong Python skills, and a solid understanding of IT systems and cloud platforms. Benefits include health insurance, retirement plans, and work-life balance. Applied Systems is committed to diversity and inclusion.

Cloud Engineer

Company: Q2

Location: Remote

Posted Jan 27, 2025

Q2 is a company that is passionate about its mission and employees. They deliver mobile banking solutions globally to over 22 million end users. The company invests in its employees' growth and development, offering learning opportunities, mentorship programs, and internal mobility. Q2 is seeking a Cloud Operations Engineer to transition their 22 million Online Banking users to the cloud via AWS. The role involves working on production systems, collaborating with teams, and providing analysis and solutions. The company offers a range of benefits including health and wellness programs, flexible time off, and career development opportunities. Q2 is committed to being a diverse and inclusive workforce, supporting various community organizations.

Director of Product Go to Market

Company: AutoStore

Location: Remote

Posted Jan 27, 2025

AutoStore is seeking a strategic, customer-centric Director of Product Management Go to Market. The role involves developing and executing a comprehensive GTM strategy, leading market research, and collaborating with cross-functional teams. Key responsibilities include market intelligence, positioning, GTM strategy development, customer insights, messaging, sales enablement, performance metrics, events representation, and cross-functional collaboration. The ideal candidate should have a Bachelor's degree in Marketing, Business, or a related field, an MBA is preferred. They should have 7+ years of experience in product marketing or product management in a tech-focused B2B environment, a proven track record of launching and marketing products with measurable business impact, advanced analytical skills, excellent communication skills, and a strategic, customer-focused mindset. AutoStore offers a flexible remote working policy, a family-first culture, and a creative, safe workplace in a rapidly growing company.

QA Engineer

Company: Passport Shipping

Location: Remote

Posted Jan 27, 2025

Passport is a company that empowers brands to expand globally through international shipping solutions. They offer a full-time position in Argentina, Chile, Peru, Georgia, Kyrgyzstan, Montenegro, or Serbia. The role involves enlarging the automated test base, creating datasets, applying manual testing skills, and working with load testing. The ideal candidate has 3+ years of QA experience, proficiency in English, and skills in test automation, scripting, manual testing, load testing, and coding. Passport provides competitive compensation, remote work, paid parental leave, team gatherings, learning opportunities, and a global team.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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