Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Mainframe Systems Administration (Zos/CICS)

Company: Kyndryl

Location: Mumbai, India / Remote

Posted Jan 24, 2025

Kyndryl, a global technology services company, is seeking a System Administrator with extensive experience in zOS System Administration. The role involves managing systems data, providing day-to-day solutions, and ensuring security compliance. The position offers opportunities for career growth, working with diverse teams, and gaining valuable skills. Kyndryl values diversity and inclusivity, providing a supportive environment for employees to bring their whole selves to work.

Account Manager

Company: Bluecore

Location: Remote

Posted Jan 24, 2025

Data Platform Engineer

Company: Hatch

Location: Remote

Posted Jan 24, 2025

Hatch is a company dedicated to aiding small businesses in starting and growing. They are constructing financial products to empower business owners, allowing them to concentrate on their products and business expansion. The Data Platform Engineer role is a high-visibility position that will establish the company's data platform engineering foundations. The ideal candidate should have 2-3 years of experience as a Data Engineer, proficiency in data platform technologies, and strong communication and collaboration skills. Hatch values diversity and offers autonomy in implementing a data platform roadmap.

Executive Sponsor Program Manager

Company: Procore Technologies

Location: Remote

Posted Jan 24, 2025

Procore is seeking an Executive Sponsor Program Manager to join their Marketing team. The role involves creating and managing an Executive Sponsorship and Outreach Program for top global accounts, developing creative strategies to engage these accounts, and collaborating with Sales, Customer Success teams, and leaders. The ideal candidate should have 5+ years of experience in Marketing or a related customer success role, excellent communication skills, and the ability to work with virtual and global cross-functional teams. Procore offers a culture that encourages ownership and new ideas, along with competitive benefits.

Senior Engineering Manager, Member Experience

Company: Grand Rounds Health

Location: Remote

Posted Jan 24, 2025

Included Health, a healthcare company reinventing the standard of care, is seeking a senior engineering manager to lead the Application Foundations team. The ideal candidate should have a passion for building user-centric products, strong product acumen, and a proven track record in delivering team impact. They must be able to instill quality, scalability, and reliability into engineering products, and have a deep understanding of team dynamics. Responsibilities include hiring and growing engineering talent, contributing to product strategy, and setting the technical vision for the team. The role requires a leader with a consumer-facing product background, strong collaboration skills, and an entrepreneurial mindset.

Demo Platform Engineer

Company: Twilio

Location: Remote

Posted Jan 24, 2025

Twilio is seeking a Demo Platform Engineer to consolidate the demo platform across Comms and Segment for the first time. The role involves creating, maintaining, and designing the full stack demo environment, including frontend and backend code bases. The engineer will partner with Enterprise Architects and report to the Senior Manager of Demo Platform Engineering. Key responsibilities include building comprehensive use case demos, ensuring technical accuracy and reliability of demo environments, and staying updated with product enhancements. Required qualifications include 3+ years of software development experience, strong understanding of RESTful APIs, web frameworks, and SaaS platforms, and proficiency in JavaScript, Node, and React.

Care Manager

Company: Healthfirst

Location: Remote

Posted Jan 24, 2025

Senior Product Manager - App Platform & Hero

Company: Gladly

Location: Remote

Posted Jan 24, 2025

Gladly, a customer-centered, AI-powered customer support platform, is seeking a Sr. Product Manager for its App Platform team. The role involves creating a vision and strategy for product areas, understanding market and customer needs, and collaborating with various teams. The ideal candidate should have 5+ years of product management experience, preferably in B2B SaaS, and strong communication skills. They should be able to grasp technical details, understand design, and deliver intuitive solutions. Gladly offers competitive salaries, stock options, comprehensive benefits, and a fully remote work environment.

Join our Talent Pool

Company: Castor

Location: Remote

Posted Jan 24, 2025

Castor, a leading cloud-based clinical data platform, has experienced significant growth, raising $57 million in Series A and B funding. They support over 7,500 studies globally, including the WHO's SOLIDARITY trial, and are committed to making decentralized trials scale. Castor plans to release new mobile offerings and digital twins, aiming to hire over 50 additional team members in 2021. They emphasize equal opportunities and encourage applications from diverse backgrounds.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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