Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Technical Support Engineer - Pacific

Company: Chainguard

Location: Remote

Posted Jan 24, 2025

Chainguard, a company specializing in open source software security, is seeking a Technical Support Engineer. The role involves managing customer issues, collaborating with cross-functional teams, and improving the customer experience. The ideal candidate should have a strong technical background, experience with Docker and Kubernetes, and a passion for problem-solving. Chainguard offers a competitive salary, flexible work hours, and comprehensive benefits.

Clinical Research Associate (CRA)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking an experienced Clinical Research Associate (CRA) for their PPD clinical research services. The role involves monitoring investigator sites with a risk-based approach, ensuring data accuracy, and maintaining compliance with ICH-GCP guidelines and regulations. The CRA will also manage site processes, conduct monitoring tasks, and participate in the investigator payment process. Essential duties include assessing protocol and regulatory compliance, handling documentation, and developing relationships with investigational sites. The ideal candidate should have a Bachelor's degree in a life sciences field, clinical monitoring experience, and strong communication and organizational skills. Thermo Fisher Scientific offers a competitive salary, extensive benefits, and a collaborative work environment.

System Administrator

Company: Kyndryl

Location: Bogota, Colombia / Remote

Posted Jan 24, 2025

Kyndryl is a company that designs, builds, manages, and modernizes mission-critical technology systems worldwide. They are committed to creating a more equitable, inclusive world. As a System Administrator, you'll solve complex problems, work with big clients, and have the opportunity to specialize in various industries. The role involves managing systems data, providing solutions, and ensuring security compliance. Kyndryl offers career growth opportunities, diverse work environments, and benefits like learning programs and volunteering platforms.

Principal Product Manager | Security

Company: ServiceNow

Location: Orlando, FL / Remote

Posted Jan 24, 2025

Senior Engineering Manager (Institutional, Staking)

Company: Coinbase

Location: Remote

Posted Jan 24, 2025

Coinbase is seeking a Senior Engineering Manager to lead a team in building the future global financial system through blockchain technology. The role involves managing engineering teams, coaching direct reports, collaborating with various teams to translate vision into a roadmap, and breaking down complex projects. The ideal candidate should have at least 10 years of software engineering experience, 5 years of engineering management experience, and 2 years managing managers. They should be execution-focused, able to navigate ambiguity, and passionate about building an open financial system. The role offers a competitive salary range of $253,895—$298,700 USD.

Director, Kyndryl Consult Partner Cloud (m/f/x)

Company: Kyndryl

Location: Hattersheim am Main, Germany / Remote

Posted Jan 24, 2025

Catēna Software Engineer

Company: Leidos

Location: Remote

Posted Jan 24, 2025

Leidos National Security Sector's EIO Division is seeking an experienced Catēna Software Engineer. The role involves developing and implementing the Catēna Supply Chain Management Solution using AWS Cloud Console and Leidos Enterprise Cloud Management serverless environment. The engineer will work with a creative team to shape the future of logistics and data management, driving technology into projects. Key responsibilities include software engineering functions, supporting technical innovation and strategy, developing technical solutions, and engaging with stakeholders to explain technical capabilities and benefits. The ideal candidate will have a Master's Degree and 2-6 years of experience in a Science, Engineering, or Technology field, or a Bachelor's Degree and 4-8 years of experience. Preferred qualifications include experience with AWS DevOps, Python, React, and Full Stack Development.

Territory Account Manager II

Company: Waters

Location: Cincinnati, OH / Remote

Posted Jan 24, 2025

Waters Corporation is looking for a dynamic Account Manager to drive sales of their full range of products and services, including Ultra Performance Liquid Chromatography Systems, Mass Spectrometers, software, consumables, and services. The ideal candidate should be self-motivated, capable of developing a territorial business plan, and have a strong understanding of customer needs. Responsibilities include meeting sales targets, maintaining customer satisfaction, developing new prospects, and building technical competency on Waters solutions. Qualifications include a degree in a scientific field, 3+ years of chromatography experience, and strong communication and organizational skills. Waters Corporation, a global leader in specialty measurement, offers a dynamic environment with a focus on diversity and inclusion.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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