Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Engineering Manager - Ads Retrieval

Company: Reddit

Location: Remote

Posted Jan 24, 2025

Reddit, a vast community platform with over 100,000 active communities and 97M daily active users, is seeking an Engineering Manager for Ads Retrieval. The role involves leading a team of ML engineers to develop large-scale retrieval systems and models, setting technical vision, and collaborating with cross-functional teams. The ideal candidate should have 2+ years of engineering management experience, 6+ years of industry experience in large-scale ML, and hands-on expertise with ML frameworks. Benefits include comprehensive healthcare, 401k matching, workspace benefits, and flexible vacation. The base pay range is $230,000—$322,000 USD.

Neuroscience Health and Science Professional - Beaumont, TX

Company: Pfizer

Location: Remote

Posted Jan 24, 2025

Pfizer is dedicated to delivering high-quality, safe, and effective products to patients worldwide. The company values innovation, customer orientation, and compliance in all aspects of its operations, from manufacturing to compliance. Pfizer is currently seeking a Neuroscience Health & Science Professional (HSP) to drive sales, engage with customers, and develop strategies for business growth. The ideal candidate should possess strong sales, promotional, and strategic business development skills, along with excellent communication and teamwork abilities. The role involves working remotely, collaborating with cross-functional teams, and leveraging digital tools for customer engagement. Qualifications include a bachelor's degree, relevant work experience, and a valid US driver's license. The annual base salary ranges from $71,700 to $180,200, with additional quarterly sales incentives. Pfizer offers comprehensive benefits and a commitment to equal employment opportunities.

Strategic Finance Lead

Company: Affirm

Location: Remote

Posted Jan 24, 2025

Sales Support Specialist

Company: The Los Angeles Times

Location: El Segundo, CA / Remote

Posted Jan 24, 2025

Quality and Continuous Improvement - Design - Japan

Company: Hitachi Energy

Location: Remote

Posted Jan 24, 2025

The role involves establishing and maintaining a Quality culture within the organization, acting as a role model for Quality and Continuous Improvement, and influencing employees to support these strategies. The individual will also drive the organization towards a learning culture, enhancing lessons learned and best practices. They will support audit management, project execution teams, and factories in enhancing production processes to meet Japanese utilities expectations. The role requires an Engineering degree, Quality Management Systems knowledge, understanding of Japanese market requirements, proficiency in English, extensive industry experience, and familiarity with Hitachi Energy's core values of safety and integrity.

Area Business Manager, Central Valley, CA

Company: Blueprint Medicines

Location: Redding, CA / Remote

Posted Jan 24, 2025

The Area Business Manager role at Blueprint Medicines involves contributing to the successful launch of AYVAKIT, building a new market for patients with systemic mastocytosis, and developing markets within assigned territories. The individual will be a product and disease state expert, building relationships with healthcare professionals and cross-functional colleagues to deliver patient support. They will report to the Regional Business Director and collaborate with various teams. Key responsibilities include educating healthcare professionals on relevant products and disease states, managing accounts, engaging in patient pull-through strategies, and building collaborative partnerships. The ideal candidate will have a BA/BS degree, 5+ years of biotech/pharma sales experience, and a strong clinical background in Allergy/Immunology, Hematology, and/or Rare Disease. Preferred qualifications include a degree in Health Sciences, Business, Marketing, or related field, product launch experience, and understanding of disease modifying therapies.

Distribution Manager, Southern Europe (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 24, 2025

CrowdStrike, a global leader in cybersecurity since 2011, is seeking a Distribution Manager for Southern Europe. The role involves driving new business opportunities with partner networks, building territory plans, and developing partnerships to achieve growth. The ideal candidate should have 5+ years of experience in channel/distribution sales, preferably in cybersecurity, with excellent networking skills and the ability to influence C-level decision-makers. The position offers a remote-friendly culture, competitive compensation, and comprehensive wellness programs. CrowdStrike is committed to fostering a diverse and inclusive work environment.

Business Systems Analyst - Claims

Company: Pie Insurance

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

Pie Insurance is a company dedicated to empowering small businesses by making commercial insurance affordable and user-friendly. They leverage technology to revolutionize how small businesses purchase and interact with commercial insurance. Pie's diverse team, comprising builders, dreamers, and entrepreneurs, is guided by core values and principles. The Business Systems Analyst role involves collaborating with stakeholders to understand business requirements and optimize processes using technology. Key responsibilities include designing requirements, curating user stories, executing test scenarios, and providing training and support. The ideal candidate should have 3+ years of experience in a similar role, a degree in Computer Science or related field, and expertise in SaaS platforms and cloud-based systems. Pie offers competitive compensation, equity, comprehensive health plans, generous PTO, and a supportive work environment.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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