Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Equipment Install Technician - Inland Empire/Orange County

Company: Henry Schein

Location: Remote

Posted Jan 24, 2025

The Equipment Install Technician (EIT) position involves providing installation and repair services for Henry Schein customers, requiring a working knowledge of hydraulics, mechanical, and electrical systems. The role necessitates strong troubleshooting skills, professionalism, and interpersonal communication abilities. Typically, 2 or more years of field service experience is required, along with a high school education or equivalent. The position offers a competitive salary range of $49,631 - $68,243, along with comprehensive benefits including medical, dental, vision coverage, 401K, generous time off, and more. Vaccination against COVID-19 is mandatory.

Associate Director, SAP Sales Specialist

Company: Kyndryl

Location: Zurich, Switzerland / Remote

Posted Jan 24, 2025

AI Research Intern, 2025 Summer U.S.

Company: Atlassian

Location: San Francisco, CA / Remote

Posted Jan 24, 2025

Sr Revenue Operations Lead, Strategic Initiatives

Company: Upwork

Location: Remote

Posted Jan 24, 2025

Upwork, a global work marketplace, is seeking a Senior Revenue Operations Lead. This role involves leading sales planning processes, collaborating on GTM strategies, and designing territory models. The ideal candidate should have 7+ years of experience in Sales Operations, GTM Strategy, or Territory Planning, preferably in SaaS environments. They must be proficient in Salesforce, Tableau/Domo, Outreach, and other sales operations tools. The position offers a competitive salary range of $136,000—$160,000 USD, along with benefits like medical insurance, unlimited PTO, and a generous Employee Stock Purchase Plan.

Oracle Cloud - Senior Analyst

Company: Equinix, Inc

Location: Toronto, Canada / Remote

Posted Jan 24, 2025

Senior Technical Consultant - Customer Workflows

Company: ServiceNow

Location: Riyadh, Saudi Arabia / Remote

Posted Jan 24, 2025

ServiceNow is seeking Senior Consultants for its Customer Service Management (CSM) solutions. The role involves delivering industry best practices for customer service, field service, knowledge, and contact center processes. The consultant will lead technical aspects of project delivery, including application UI configuration, workflow configuration, and development of client-specific reporting. They will also interface with ServiceNow technical teams and be a subject matter expert on CSM best practices. Qualifications include proven experience in technical consulting roles, knowledge of web technologies, and strong communication skills. ServiceNow is committed to creating an inclusive environment and is an Equal Employment Opportunity Employer.

Account Executive, Mid-Market - Central NJ

Company: Abnormal Security

Location: Remote

Posted Jan 24, 2025

Abnormal Security is seeking a Mid-Market Account Executive to join their sales team. The role involves selling security solutions to small to medium-sized businesses, managing the entire sales cycle, and hitting new annual recurring revenue quotas. The ideal candidate should have a hunter mentality, cybersecurity experience, and team selling skills. They must be able to prospect, present value, and manage sales methodology effectively. A good understanding of leveraging other departments and a cultural fit with Abnormal's values are also required. The role offers a base salary range of $90,000—$110,000 USD, with potential for bonuses, RSUs, and benefits.

Director, Claims Management-Virtual

Company: Alight Solutions LLC

Location: Remote

Posted Jan 24, 2025

Alight, a company focused on people's success, is seeking a leader for Disability and Absence Management Claim Service. The role involves strategic vision, managing execution, and leading teams for LOA, STD, ADA, and LTD claims. Responsibilities include developing strategies, assessing business/technology partners, and ensuring regulatory compliance. Requirements include 10 years of claims experience, 7 years in leadership, advanced education, and Lean Six Sigma Certification. Alight offers a comprehensive rewards package, flexible working, and a commitment to diversity and inclusion.

Senior Revenue Accountant

Company: Reddit

Location: Remote

Posted Jan 24, 2025

Reddit, a large online community with millions of daily active users, is seeking a Senior Revenue Accountant. The role involves analyzing and determining accounting treatment for new revenue agreements, collaborating cross-functionally, and developing scalable revenue recognition processes. The ideal candidate should have 3+ years of accounting experience, a Bachelor's degree in Accounting or related field, and CPA certification. Knowledge of GAAP, SOX, and ASC 606 is required. The position offers comprehensive benefits including healthcare, 401k matching, flexible vacation, and parental leave. The base pay range is $103,300—$144,600 USD.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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