Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Happiness Engineer – Customer Support & Success

Company: Automattic

Location: Remote

Posted Jan 24, 2025

Automattic is seeking a Happiness Engineer with deep experience in technical support, engineering, and/or customer success. The role involves assisting customers via various channels, troubleshooting, problem-solving, and ensuring customer success. The ideal candidate should be an expert communicator, proficient in WordPress, and have a strong problem-solving ability. They must be adaptable, curious, and committed to providing a world-class customer experience. The position offers a competitive salary range of $40,000-$68,000 USD and is part of a fully-remote company with an open vacation policy.

Staff Software Engineer - Platform

Company: Samsara Inc.

Location: Remote

Posted Jan 24, 2025

Samsara, a NYSE-listed company, is seeking a Staff Engineer to lead technical design and architecture, driving broad impact on their platform and products. The role involves architecting scalable systems, leading cross-organizational projects, and delivering high-quality software. Ideal candidates have extensive experience in software design, full-stack architecture, and leading engineering culture. Samsara values diversity and offers a competitive compensation package, flexible working model, and opportunities for growth.

Sales Executive, Strategic (Alcohol)

Company: Instacart

Location: Remote

Posted Jan 24, 2025

Instacart, a leading grocery delivery service, is expanding its Brand Partnerships team. They are seeking a Sales Executive to focus on core Alcohol CPG companies. The role involves relationship building, solution selling, and influencing. The successful candidate will deliver on sales targets, develop data-driven sales collateral, and lead annual planning with Fortune 500 accounts. They will also collaborate with internal teams to shape the future of Instacart's product monetization strategy.

Clinical Case Manager/RN-Virtual

Company: Alight Solutions LLC

Location: Remote

Posted Jan 24, 2025

Alight is a company that values its employees, offering a comprehensive total rewards package, continuing education, and training. They are seeking a Registered Nurse, Nurse Practitioner, or equivalent with 5+ years of medical advisory experience in occupational health, worker compensation, disability, health case management, or utilization review. The role involves managing medical disability and accommodation cases, presenting cases to a panel, and acting as a liaison between all parties involved in case management. Alight is committed to diversity, equity, and inclusion, and offers flexible working arrangements. The salary range is between $96,200.00 and $178,600.00.

Regional Sales Director, Central - South

Company: CarGurus

Location: Remote

Posted Jan 24, 2025

CarGurus, a leading automotive marketplace, is seeking a Regional Sales Director. The role involves building and managing relationships with automotive dealership groups, advising them on digital marketing strategies. The company, profitable for over 15 years, fosters a people-first culture with a focus on innovation and growth. The ideal candidate should have 5+ years of direct sales experience, automotive experience, and strong business consulting skills. The company offers competitive compensation, benefits, and a flexible hybrid work model.

Sr. Brand Manager- Federal

Company: CDW

Location: Remote

Posted Jan 24, 2025

Red Hat Linux Systems Admin - Cleared

Company: CDW

Location: Remote

Posted Jan 24, 2025

CDW, a Fortune 200 leader, invites IT professionals to join and have a significant impact on their career. The Red Hat Linux Systems Admin - Cleared role involves supporting IT system infrastructure, troubleshooting, and maintenance. Key responsibilities include managing day-to-day operations, monitoring, problem resolution, and providing Tier 1 and 2 support. The role requires active Top Secret or Q level security clearance, 10 years of Systems Administrator experience, and a Bachelor's degree in a technical discipline. CDW values its employees, offering a positive work environment with opportunities for career growth and diverse perspectives.

Code Wrangler

Company: Automattic

Location: Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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