Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Analyst Relations Manager (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 24, 2025

CrowdStrike, a global leader in cybersecurity since 2011, seeks an experienced Analyst Relations Manager. The role involves developing relationships with key industry analysts, driving thought leadership, and managing AR strategy. The ideal candidate will have 8+ years of AR experience, strong communication skills, and the ability to execute projects independently. Bonus points for cybersecurity experience. CrowdStrike offers a remote-friendly culture, competitive benefits, and a commitment to diversity and inclusion.

Director, Kyndryl Consult Partner Mainframe (m/f/x)

Company: Kyndryl

Location: Stuttgart, Germany / Remote

Posted Jan 24, 2025

VP, Client Partner

Company: Measured

Location: Remote

Posted Jan 24, 2025

Measured is a leading company in incrementality-based measurement and optimization for consumer brands, offering an all-in-one platform for managing test plans and optimizing media investments. The company, led by Trevor Testwuide, empowers brands with comprehensive incrementality intelligence through adaptive methodology, end-to-end automation, and industry-leading expertise. Measured values curiosity, integrity, customer obsession, and employee belonging, promoting diversity and inclusivity. The Customer Success organization is seeking a VP Client Partner to drive client product adoption, provide consultative services, and ensure clients achieve their marketing business goals. The role involves leading client capability assessments, collaborating on product adoption roadmaps, conducting trainings, and consulting on specific use cases. The ideal candidate should have 5+ years of experience in marketing attribution, agency marketing, or marketing analytics, with strong analytical, organizational, and communication skills.

Associate Customer Support Specialist

Company: DeleteMe

Location: Remote

Posted Jan 24, 2025

DeleteMe is a rapidly growing SaaS privacy business that offers tools for consumers and businesses to control their online personal information. The company is well-capitalized, profitable, and led by a passionate team. They are seeking an Associate Customer Support Representative to educate customers on privacy best practices, resolve support requests, and partner with internal teams to address complex issues. The role offers comprehensive health benefits, flexible work schedule, 100% work from home, generous 401k matching, paid time off, company holidays, childcare expense reimbursement, fitness reimbursement, and birthday time off.

Customer Success Manager

Company: Agiloft

Location: Remote

Posted Jan 24, 2025

Agiloft is a leading global provider of contract lifecycle management (CLM) software, trusted by organizations worldwide. Their no-code platform is easily managed by business users, resulting in high customer satisfaction and renewal rates. The company emphasizes a strong employee experience, supporting diverse work environments and work-life balance. The Customer Success Manager (CSM) role in the MidMarket region involves building customer relationships, driving product engagement and growth, and acting as a trusted advisor to customers. The ideal candidate should have extensive experience in customer success or account management in SaaS companies, with a proven track record in relationship building and churn mitigation.

On Site Service Technician

Company: Cummins

Location: Remote

Posted Jan 24, 2025

Cummins Inc. is seeking a skilled Onsite Service Technician for a role in Gallivare, Sweden. The successful candidate will maintain, diagnose, and repair Cummins diesel engines in Komatsu mining products at the Aitik mine site. Key responsibilities include engaging with customers, performing preventative maintenance, escalating complex issues, and ensuring adherence to safety and environmental policies. The ideal candidate should have mechanical and electrical system knowledge, problem-solving skills, strong communication abilities in Swedish and English, and a valid driver's license. High Voltage/Low Voltage experience and current electrical certification are preferred but not required.

Principal Engagement Manager, Federal

Company: ServiceNow

Location: Orlando, FL / Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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