Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Partnerships Manager (Canada)

Company: Place Exchange

Location: Remote

Posted Jan 24, 2025

Place Exchange is seeking a Partnership Manager with 3+ years of experience in the programmatic media space. The role involves cultivating relationships with premium publishers, driving programmatic advertising revenue, and educating partners on Place Exchange's value proposition. The ideal candidate should have a strong analytical base, familiarity with ad tech ecosystem, and excellent communication skills. The role is fast-paced, detail-oriented, and requires collaboration with various teams.

Engineering Manager

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

DigitalOcean is seeking a highly motivated, hands-on technical engineering manager for its GenAI Platform team. This team is responsible for the GenAI Platform, a simplified way to build generative AI applications. The role involves planning and executing complex technical projects, collaborating with technical leads, and managing software project schedules. The ideal candidate will have experience in AI/ML, CI/CD, infrastructure, and making products for technical teams. They should be able to make effective trade-offs, ship products at scale, and manage teams throughout the SDLC. DigitalOcean offers career development, competitive benefits, and a focus on diversity and inclusion.

Senior Software Engineer

Company: Autodesk

Location: San Francisco, CA / Remote

Posted Jan 24, 2025

Developer : Infrastructure Automation

Company: Kyndryl

Location: Greater Noida, India / Remote

Posted Jan 24, 2025

Kyndryl is seeking a Software Engineering - Development Manager with 8+ years of experience in agile methodologies. The role involves leading high-performing teams, delivering innovative software solutions, and ensuring high-quality standards through rigorous testing and QA checks. The ideal candidate should possess strong leadership skills, technical expertise, and a continuous learning mindset. Kyndryl values diversity and offers opportunities for career growth, extensive learning programs, and a supportive work environment.

Enterprise Account Executive - Ohio Valley

Company: Abnormal Security

Location: Remote

Posted Jan 24, 2025

Abnormal Security is seeking an Enterprise Account Executive based in the Los Angeles area. The role involves selling security solutions to enterprise-level accounts, requiring a disciplined approach to pipeline development, prospecting, and closing complex sales. The ideal candidate should have 3+ years of direct enterprise experience, be technically competent in areas like security, email, cloud, and AI, and have a proven track record of over-quota performance. Responsibilities include managing enterprise accounts, generating new business opportunities, and maintaining accurate data across sales systems. The role offers a competitive base salary range of $120,000—$160,000 USD, with potential for bonuses, RSUs, and benefits.

Customer Success Manager, Strategic DACH (German Speaking)

Company: Atlassian

Location: Remote

Posted Jan 24, 2025

Atlassian is seeking a German-speaking Strategic Customer Success Manager, remotely based in the UK, Netherlands, France, Poland, or Germany. The role involves helping customers maximize their Atlassian investment, guiding them through product adoption, solution expansion, and long-term growth. The ideal candidate will have 8-10+ years of experience in Customer Success or account management, proficiency in German and English, and a track record of managing strategic customers with complex SaaS product portfolios. They will work closely with C-Level contacts, executives, and global teams, and report to the Regional Head of Customer Success. Atlassian values a distributed work environment, offering perks like health coverage, paid volunteer days, and wellness resources.

Site Care Partner I

Company: Pfizer

Location: Remote

Posted Jan 24, 2025

The Site Care Partner at Pfizer is the primary contact for investigative sites during a study's lifecycle, responsible for site start-up activities, relationship building, and operational oversight. They ensure site-level recruitment and success, safeguarding quality and patient safety. The role involves coordinating with various functions, optimizing communications, and proactively identifying risks to quality and compliance. The Site Care Partner is also accountable for site oversight, maintaining knowledge of protocols, and conducting study start-up activities. They support processes for country and site selection, collaborate with stakeholders, and ensure site monitoring readiness. The role requires strong relationship building, communication, and interpersonal skills, along with experience in site management and start-up activities.

Senior Data Engineer

Company: Arcadia

Location: Remote

Posted Jan 24, 2025

Arcadia, a healthcare data solutions provider, is seeking a Senior Data Engineer. The role involves designing and documenting connectors/ingestion pipelines, building and unit testing delivery connectors, and supporting processes like peer code reviews and sprint planning. The ideal candidate will have 5-7 years of relevant industry experience, proficiency in SQL, Spark Scala, and NoSQL databases, and a strong understanding of healthcare data and analytics. Arcadia offers a mission-driven environment, flexible work, and opportunities for professional growth.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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