Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Online Data Analyst - Spain

Company: TELUS Digital

Location: Remote

Posted Jan 24, 2025

This is a part-time, long-term freelance opportunity for a detail-oriented individual with proficiency in English and Spanish, and familiarity with Spanish business, media, sport, news, social media, and cultural affairs. The role involves enhancing digital maps, conducting online research, and completing various tasks. The position offers flexibility, remote work, and the chance to be part of a dynamic, innovative team. TELUS Digital AI is committed to diversity and inclusion, with equal opportunities for all qualified applicants.

Associate Consulting Engineer - Managed Services Monitoring

Company: CDW

Location: Remote

Posted Jan 24, 2025

CDW offers a rewarding career opportunity for IT professionals, emphasizing collaboration, innovation, and personal growth. As an Associate Consulting Engineer (ACE), you'll work alongside industry-leading experts, gain valuable skills, and participate in a best-in-class training program. The role involves partnering with customers, improving monitoring tools, and contributing to solution design. CDW values diversity, fostering an inclusive environment that encourages individuality and professional development. The company provides comprehensive benefits and a supportive culture, making it an excellent choice for those passionate about technology and committed to customer success.

Senior Manager, Growth Marketing

Company: Archive

Location: Remote

Posted Jan 24, 2025

Archive, a leading provider of technology for branded resale, is seeking an experienced growth marketer to join their team. The role involves developing and executing data-driven growth strategies, managing paid media, site optimization, and conversion, and leading nurture campaigns. The ideal candidate should have 5+ years of experience in growth marketing, digital marketing, or demand generation, with a proven track record of driving measurable growth through multichannel marketing strategies. They should be proficient in paid media platforms, have a strong understanding of the B2B sales funnel, and be comfortable with SaaS metrics. The role is based in a remote-first environment with an office in NYC, and the company offers a competitive salary and benefits package.

Senior Solutions Engineer

Company: Twilio

Location: Remote

Posted Jan 24, 2025

Twilio is seeking a Senior Solutions Engineer for its Segment product team. The role involves partnering with Account Executives for pre-sales activities, becoming an expert in Segment's products, and acting as a trusted advisor to customers. The ideal candidate has 3+ years in a solutions engineering role, a knack for understanding technical concepts, and a passion for problem-solving. Twilio offers competitive pay, generous time-off, and a supportive work environment. The role is remote, excluding certain states.

Energy Advisor - Central Time Zone

Company: ADNET Systems, Inc.

Location: Remote

Posted Jan 24, 2025

AdNetAccountNet Inc, an 8a WOSB LGBTE and WBE-owned management consulting firm, is seeking candidates with a strong interest in energy efficiency. The role involves working closely with utility energy efficiency programs and energy-efficient technologies associated with commercial and residential building systems. Key responsibilities include reviewing project application forms, providing technical assistance, performing energy savings calculations, and coordinating with program quality control activities. The ideal candidate should have a high school diploma, 2+ years of professional work experience, and a bachelor's degree is strongly preferred. Prior experience or a strong interest in energy efficiency is a plus. The company embraces diversity and equality, and the role offers a salary of $2000 per hour with 40 hours expected per week.

Senior Director of Security Operations

Company: Business Wire

Location: Remote

Posted Jan 24, 2025

Business Wire, a Berkshire Hathaway company, is seeking a Senior Director of Security Operations. The role involves overseeing the company's security infrastructure, focusing on cloud and data center security, and leading incident response efforts. The ideal candidate will have a Bachelors or Masters degree in Computer Science or a related field, 10+ years of relevant industry experience, and proven expertise in cloud security. The position offers a competitive salary range of $250K to $265K per year, excellent health benefits, remote work options, and a comprehensive total rewards package.

Sr.Training Instructor - Next-Gen SIEM (Remote, AUS)

Company: CrowdStrike

Location: Melbourne, Australia / Remote

Posted Jan 24, 2025

Support Engineer

Company: Atlassian

Location: Bangalore, India / Remote

Posted Jan 24, 2025

Atlassian offers flexible work arrangements, allowing employees to choose their work environment, whether in an office, from home, or a combination. The company values experience in technical enterprise support, particularly with Java/J2EE application troubleshooting, and understanding of various operating systems, application server technologies, and relational databases. Excellent communication skills and the ability to advocate for customers are essential. Atlassian promotes a culture of continuous improvement and technical growth, offering comprehensive perks and benefits. The company is committed to diversity and inclusion, ensuring all perspectives are considered in their products and culture.

Finance Business Process Specialist II

Company: Jabil

Location: Remote

Posted Jan 24, 2025

Jabil, a global leader in engineering, manufacturing, and supply chain solutions, seeks a Finance Digital Transformation professional. The role involves improving finance function efficiency, focusing on financial systems for Corporate Financial Reporting. Key responsibilities include serving as a technical resource, supporting month-end activities, coordinating training, and communicating system changes. The ideal candidate should possess excellent communication skills, strong knowledge of financial systems (SAP, BW, TM1, myAnalytics), and understanding of Jabil's financial reporting process and P&L structure. Proficiency in Microsoft Office and Lean Six Sigma Methodologies is preferred.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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