Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Associate General Counsel, Corporate and Securities

Company: Abnormal Security

Location: Remote

Posted Jan 23, 2025

Abnormal Security's Legal Department is seeking a senior corporate and securities attorney to report directly to the Chief Legal Officer. The role involves handling a wide range of corporate, securities, and compliance matters, with an initial focus on preparing the company for a potential Initial Public Offering (IPO). Key responsibilities include leading the legal aspects of the company's public company readiness process, managing post-IPO filings, developing and implementing internal policies, collaborating with various teams, and ensuring compliance with securities laws. The ideal candidate should have a JD, US law degree, and bar admission in good standing in at least one US state, with a minimum of 10 years of relevant experience, including significant experience in corporate and securities law at a national law firm and at least 2 years in-house at a publicly traded technology or B2B SaaS company. Deep knowledge of SEC rules and regulations, strong communication skills, and the ability to work effectively in a fast-paced environment are required. The base salary range is $290,000—$320,000 USD.

IRT Client Oversight Manager

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking an IRT Client Oversight Manager in the EMEA region. The role involves overseeing interactive response technology for global clinical trials, ensuring project compliance, coordinating with internal teams, and representing the department in audits. Key responsibilities include developing study plans, participating in training, and building strong client relationships. The ideal candidate should have a Bachelor's degree, 8+ years of relevant experience, and excellent communication and leadership skills. The position is fully remote and requires flexibility to support US East Coast time.

Director, Inspire Value Financial Services

Company: ServiceNow

Location: New York, NY / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a strategic leader for their consulting team. The role involves driving pipeline expansion, mentoring a team, and fostering a collaborative environment. The ideal candidate will have extensive experience in management consulting, technology sector, and executive forums. They should be a master storyteller, able to inspire teams and solve complex problems. The position offers a competitive compensation package, including base pay, equity, variable/incentive compensation, and benefits.

Service Integration Leader

Company: Kyndryl

Location: Bogota, Colombia / Remote

Posted Jan 23, 2025

Kyndryl is seeking a Service Coordinator to manage IT services, ensuring timely resolution of customer issues and maintaining constant communication. The role involves coordinating service requests, documenting procedures, and monitoring SLAs. The ideal candidate should have at least 5 years of IT experience, expertise in incident, problem, and change management, and strong customer service skills. Kyndryl offers opportunities for career growth, diverse work environment, and comprehensive benefits.

Principal Incident Response Analyst

Company: Atlassian

Location: San Francisco, CA / Remote

Posted Jan 23, 2025

At Atlassian, the Principal Incident Response Analyst is a crucial role based in the US, responsible for maintaining data and network security. The role involves developing incident response tools, managing security incidents, and advancing the company's security posture. The ideal candidate should have extensive information security experience, strong problem-solving skills, and excellent communication abilities. At Atlassian, teamwork, innovation, and dedication are valued. The role includes leading the region's incident response team, coordinating across teams during incidents, coaching team members, and staying updated on security trends.

Account Manager, Data Centers

Company: Hitachi Energy

Location: Remote

Posted Jan 23, 2025

Hitachi Energy is seeking a seasoned Account Manager with 5+ years of experience in technical Sales, Engineering, Project Management, or Marketing. The role involves building and expanding relationships with strategically important Data Center customers, achieving sales targets, and maintaining customer satisfaction. The candidate must have a Bachelor's degree, work authorization for the US, strong business acumen, and understanding of power systems. 30% travel is expected. The Account Manager will participate in account planning, develop sales strategies, and monitor competitors' activity.

RFP Analyst

Company: Arcadia

Location: Remote

Posted Jan 23, 2025

Arcadia is hiring an RFP Analyst to manage and respond to complex Requests for Proposals (RFPs). The role involves overseeing the full lifecycle of RFP responses, ensuring alignment with Arcadia's strategic goals, and working closely with cross-functional teams. The ideal candidate should have a proven ability to navigate challenging RFP requirements, synthesize input, and produce persuasive proposals. Success in this role includes developing a foundational understanding of Arcadia's product suite, building relationships with key SMEs, and contributing to RFP projects. In 12 months, the RFP Analyst will independently manage the end-to-end RFP process, improve content quality, and serve as a go-to resource for RFPs and sales support.

Software Engineer IV

Company: Radicle Health

Location: Remote

Posted Jan 23, 2025

Radicle Health, a collection of human services software companies, is seeking a highly skilled Software Engineer IV. The role involves designing, developing, and maintaining complex software applications using AWS Lambda, Nodejs, TypeScript, and AWS Step Functions. The ideal candidate should have a Bachelor's degree in computer science or related field, 5+ years of professional experience in software development, and experience with serverless architectures and event-driven programming. The company offers a competitive compensation package and is committed to diversity and equal employment opportunities.

Cyber Security Senior Consultant (m/f/d)

Company: Kyndryl

Location: Zurich, Switzerland / Remote

Posted Jan 23, 2025

Kyndryl is seeking a Cyber Security Senior Consultant to safeguard organizations from digital threats. The role involves assessing, analyzing, and implementing security measures, collaborating with clients, and staying updated on the latest security trends. The ideal candidate should have 7+ years of cybersecurity experience, expertise in areas like SASE, IAM/PAM, and knowledge of cloud computing and hyperscalers services. They should be customer-focused, innovative, and able to communicate fluently in English and German.

Clinical Sr Account Manager, Sales, Belgium

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific Inc. is seeking a Clinical Sr Account Manager, Sales, Belgium. The role, part of the Clinical Sequencing Division (CSD) European Sales team, is remote and field-based, offering growth opportunities. The ideal candidate should have a background in Next Generation Sequencing, biomarkers clinical testing, and a strong network within the pathologist/oncologist environment. Responsibilities include promoting NGS clinical solutions, driving technology adoption, managing opportunity pipelines, achieving revenue targets, and maintaining customer relationships. Requirements include a Bachelor's or MS degree in Life Sciences, complex selling experience in healthcare, NGS sequencing and molecular biology knowledge, and proficiency with Microsoft Office and Salesforce.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

Related Pages