Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

ACCOUNT EXECUTIVE

Company: UKG

Location: Remote

Posted Jan 23, 2025

Principal Machine Learning Engineer

Company: Twilio

Location: Remote

Posted Jan 23, 2025

Twilio is seeking a Principal Machine Learning Engineer with a strong background in Data Science, Machine Learning, and Predictive Modeling to join their Efficiency Engineering team. The role involves developing cutting-edge AI solutions for both internal and external customers, focusing on supervised machine learning models and GenAI/LLM-powered applications. The successful candidate will collaborate with various teams, utilize advanced technical stacks, and work with enterprise data sources. Required qualifications include extensive experience in data science, proficiency in Python or R, understanding of data processing techniques, and experience with cloud platforms like AWS. The role is remote-based in Colombia with approximately 15% travel.

Oracle Master Data Management Lead - Director

Company: PwC

Location: Milwaukee, WI / Remote

Posted Jan 23, 2025

Sales Development Representative - Remote

Company: DAS Health

Location: Remote

Posted Jan 23, 2025

DAS Health, a leading provider of Health IT solutions, is seeking a full-time remote Sales Development Representative. The role involves lead generation, outbound prospecting, lead qualification, nurturing relationships, scheduling meetings, CRM management, collaborating with the sales team, tracking metrics, and staying updated with industry trends. Requirements include a bachelor's degree, proven sales experience, healthcare IT industry experience, strong communication skills, organizational skills, CRM software familiarity, and a proactive mindset. DAS offers remote work, competitive pay, flexible time off, continued education reimbursements, health benefits, a 401k plan, mental health services, parental leave, and a commitment to privacy.

Sales Enablement Manager - Remote

Company: DAS Health

Location: Remote

Posted Jan 23, 2025

DAS Health, a leading provider of Health IT and management solutions, is seeking a full-time remote Sales Enablement Manager. The role involves supporting account management and sales teams with tools, resources, and training to drive retention and revenue growth. Responsibilities include defining and delivering onboarding and ongoing training programs, managing an internal knowledge base, partnering with leadership to track KPIs, and leading the recontracting process for new clients. Requirements include a bachelor's degree, sales or sales enablement experience, and a minimum of 5 years of experience in sales enablement or marketing. DAS Health offers competitive pay, flexible time off, continued education reimbursements, and company-paid health benefits.

Sr. Product Manager

Company: Cofactr

Location: Remote

Posted Jan 23, 2025

Cofactr is a company that aims to revolutionize the technical hardware supply chain by bridging gaps in traditional solutions. They offer a BOM to Build Platform tailored for hardware innovators, ensuring precision, efficiency, and ease of management. The company, a proud member of Y Combinator W22, has seen consistent revenue growth and substantial venture funding. They are seeking a Senior Product Manager to join their agile team, requiring B2B product experience, strong project management skills, and the ability to collaborate with technical teams. Benefits include a competitive salary, health benefits, and unlimited time off.

Enterprise Sales Engineer - DACH

Company: Abnormal Security

Location: Remote

Posted Jan 23, 2025

Abnormal Security is hiring an Enterprise Sales Engineer for the DACH region. The role involves being the customer's technical contact, crafting strategic business cases, and conducting product demos. The ideal candidate should have 5+ years of sales engineering experience, fluency in German, and a strong technical background in messaging and internet security. They must be able to tie technology to business outcomes, influence audiences, and drive customer satisfaction.

Staff Software Engineer

Company: HubSpot

Location: Remote

Posted Jan 23, 2025

HubSpot is seeking a Staff Software Engineer for the Reporting Product Group. The role involves working on a high-impact mission, dealing with complex technical and customer problems, and ingesting petabytes of data daily. The engineer will join the Reporting Platform BE team, responsible for the core reporting infrastructure used across the entire HubSpot product. Key requirements include a long track record of delivering high-value projects, a thirst for technical challenges, hands-on coding, strategic direction for major projects, mentoring skills, and pragmatic problem-solving abilities. The cash compensation range is $218,900 - $328,400 annually.

Customer Success Manager - LogScale/Next Gen SIEM (Remote, CAN)

Company: CrowdStrike

Location: Remote

Posted Jan 23, 2025

CrowdStrike, a global leader in cybersecurity since 2011, seeks a Customer Success Manager. The role involves building customer relationships, driving engagement, retention, and growth. The manager will act as a trusted advisor, understanding customer business objectives for project success. Key responsibilities include creating success plans, managing renewal risk, conducting strategic business reviews, and advocating for customers internally. Bonus points for SIEM, SOAR, and log management experience. CrowdStrike offers a remote-friendly culture, competitive benefits, and commitment to diversity and inclusion.

Strategic Alliances Manager

Company: Red Canary

Location: Remote

Posted Jan 23, 2025

Red Canary is a cybersecurity company that aims to protect and empower organizations from cyber threats. They are committed to doing what's right for their customers, delivering great quality, and being relentless. They are looking for a Strategic Alliances Manager to manage key technology partnerships, establish themselves as an SME, and support strategy development plans. The role requires 5+ years of experience in the computer security industry, strong communication skills, and a hunter mentality. The compensation range is $137,200 - $160,000 base plus commission, with an estimated OTE of $196,000 - $228,000 plus equity.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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