Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Senior CPQ level application administrator

Company: Equinix, Inc

Location: Bogota, Colombia / Remote

Posted Jan 23, 2025

Account Executive - MidMarket - Italy

Company: Atlassian

Location: Remote

Posted Jan 23, 2025

Atlassian offers flexible work options, including remote work, and is hiring for a fully remote Midmarket Sales role based in Italy. The role involves developing sales strategies, managing designated accounts, and occasionally visiting the region. The ideal candidate should have 5+ years of sales experience, preferably in enterprise software, and fluency in Italian and English. Atlassian values diversity and offers comprehensive benefits.

Manager, Business Marketing

Company: Liftoff

Location: London, United Kingdom / Remote

Posted Jan 23, 2025

Databricks Architect - US Based Remote

Company: Coenterprise

Location: Remote

Posted Jan 23, 2025

CoEnterprise, an award-winning B2B software and professional services company, is seeking a talented Databricks Architect for a US-based remote position. The role involves designing and implementing innovative data solutions using Databricks and the Medallion Architecture. Key responsibilities include leading requirement-gathering sessions, collaborating with cloud platform teams, translating complex data processes, developing automation scripts, and providing hands-on development support. The ideal candidate should have 7+ years of data engineering experience, extensive Databricks expertise, proficiency in Python, and knowledge of cloud platforms. Leadership and collaboration skills are also essential. CoEnterprise offers comprehensive benefits and a diverse, innovative work environment.

GenAI Architect

Company: ServiceNow

Location: Austin, TX / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a GenAI Architect to drive customer outcomes and value realization. The role involves hands-on delivery of ServiceNow's GenAI capabilities, technical advisory activities, and collaboration with cross-functional teams. The ideal candidate should have at least 5 years of experience in a technology advisory role, preferably with GenAI solutions, and ServiceNow certifications. They must possess excellent communication skills, a customer-focused mindset, and the ability to work in a fast-paced environment. ServiceNow is an equal opportunity employer, committed to inclusivity and diversity.

Data Partner - Computer Science - Europe

Company: TELUS Digital

Location: Remote

Posted Jan 23, 2025

TELUS Digital AI is seeking a Data Partner with a master's degree or equivalent in Computer Science for a remote position in Europe. The role involves designing advanced, domain-specific questions and solutions, collaborating with cross-functional teams, and creating challenging problem sets. The ideal candidate should have strong proficiency in English writing, excellent grammar, and the ability to explain complex concepts concisely. The pay rate ranges from $20 - $50 USD per hour, varying based on expertise, skills assessment, location, project need, and other factors. TELUS Digital AI is committed to creating a diverse and inclusive community.

Remote Associate Inside Sales Associate (AR-L) - National General

Company: Allstate

Location: Searcy, AR / Remote

Posted Jan 23, 2025

National General Insurance, a part of The Allstate Corporation, is seeking an Insurance Sales Agent. This role involves using advanced technology to provide quotes and sell policies across multiple lines and carriers. The agent will also focus on client service, creating positive relationships, and meeting customer needs. Key responsibilities include tracking, gathering information, answering inquiries, and identifying customer needs. The company offers career progression with increased base pay and incentive multipliers. Benefits include a $700 licensing bonus, 1st year earning potential of $45k-$55k, flexible work from home, comprehensive training, and extensive benefits. Minimum requirements include a Property & Casualty License, high school diploma, and strong phone etiquette.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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