Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

I&I Field Reimbursement Manager (FRM) Northern California

Company: Pfizer

Location: Remote

Posted Jan 23, 2025

The Field Reimbursement Manager at Pfizer North America will report directly to the IampI Access & Reimbursement Regional Director. The role involves conducting office calls with HCPs and office staff to support patient access to Pfizer products, providing education on payer landscape and formulary changes, distributing approved materials, and assisting with coding and claims-related issues. The manager will be the subject matter expert on reimbursement and coverage issues, facilitating patient access to Pfizer products. The ideal candidate should have 7+ years of pharmaceutical industry experience, strong communication and organizational skills, and a proven track record of collaborating with diverse stakeholders. The role requires 50% travel for live customer interactions and a valid US driver's license.

Senior Product Operations Manager

Company: SmartRecruiters

Location: Remote

Posted Jan 23, 2025

SmartRecruiters, a global leader in enterprise recruitment software, is seeking a Senior Product Operations Manager. The role involves optimizing product operations, collaborating with product leadership, and driving improvements. The ideal candidate should have 5+ years of experience in product and project management within a B2B SaaS environment, strong analytical skills, excellent communication abilities, and an outcome-driven mindset. SmartRecruiters offers a collaborative, diverse, and remote-first work environment with competitive salaries and generous equity.

Sr. Product Designer - Calcite Brand Design System

Company: Esri

Location: Remote

Posted Jan 23, 2025

Esri is seeking a marketing design team member with 5+ years of experience in designing for web and mobile platforms. The role involves contributing to the Calcite Brand design system, architecting Figma environment, defining detailed design specifications, and facilitating design reviews. The ideal candidate should have a strong understanding of user-centered design principles, excellent communication skills, and experience with Figma, Adobe Experience Manager, and front-end technologies. Esri offers competitive total rewards including health benefits, 401(k) programs, and opportunities for professional growth.

Software Engineer III

Company: Walmart Global Tech

Location: Remote

Posted Jan 23, 2025

The job posting is for a Senior Software Engineer position in Walmart's Indirect Procurement Technology team. The role involves developing and deploying complex SAP applications, managing project progress, and providing solutions to functional issues. The ideal candidate should be an innovator, customer-centric, and comfortable with influencing others. They should have strong communication skills, a test-and-learn mentality, and experience in SAP S4 functional MMIP. The position offers competitive pay, performance-based bonuses, and a range of benefits including health, financial, and paid time off benefits. The annual salary range is $90,000 - $180,000.

Senior Counsel, Product

Company: Coinbase

Location: Remote

Posted Jan 23, 2025

IT Helpdesk Agent /ITヘルプデスクエージェント

Company: Kyndryl

Location: Naha, Japan / Remote

Posted Jan 23, 2025

Kyndryl is seeking a Customer Service Representative for an IT Help Desk role in Okinawa. The role involves handling customer IT inquiries, providing support, and troubleshooting issues. The company values empathy, inclusivity, and continuous learning. No prior tech experience is required, as training and certifications are provided. The role offers opportunities for career growth, mentorship, and diverse work experiences. Kyndryl promotes a supportive work environment and invests in employee development.

Enterprise Account Manager - (Remote - US)

Company: Nextech

Location: Remote

Posted Jan 23, 2025

Nextech is a leader in specialty healthcare technology solutions, offering competitive pay, generous bonuses, and comprehensive benefits. They are committed to diversity and equal opportunity employment. The Enterprise Account Manager role involves managing enterprise customer accounts, maximizing sales opportunities, and ensuring client retention and exceptional experience. The role requires 5+ years of large account management and project management experience, excellent communication and interpersonal skills, and the ability to travel. Preferred qualifications include experience in aesthetics, plastic surgery, dermatology, med spa, or ophthalmology spaces, and Salesforce proficiency. The role is remote with potential for long-distance travel, and offers a generous bonus, 401k match, flexible time off, and comprehensive health benefits.

Senior Named Account Executive, Public Sector - Melbourne/Victoria

Company: Cloudflare

Location: Remote

Posted Jan 23, 2025

Cloudflare, a leading company in the Internet infrastructure sector, is seeking a highly experienced Senior Named Account Executive for its ANZ Victorian Public Sector business. The role involves building relationships within government agencies, understanding their IT needs, creating new business opportunities, and driving large transformational outcomes. The ideal candidate should have 10-20+ years of B2B selling experience, 5-10+ years in Public Sector accounts, and a strong track record in solution selling. Cloudflare is known for its commitment to protecting the free and open Internet, with initiatives like Project Galileo, Athenian Project, and 1.1.1.1. The company values diversity and inclusiveness, and is an equal opportunity employer.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

Related Pages