Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

GTM Sales Enablement Partner

Company: HubSpot

Location: Remote

Posted Jan 23, 2025

HubSpot, a leading CRM platform, is seeking a Sales Enablement Partner for its APAC region. The role involves collaborating with various teams to create a world-class learning experience, presenting to APAC Sales Leadership, and managing a network of subject matter experts. The ideal candidate should have over 3 years of Enablement experience, be comfortable with ambiguity, and possess strong strategic direction and data-driven decision-making skills. HubSpot values flexibility and connection, offering remote and office-based roles with opportunities for in-person events. The company is committed to diversity and inclusion, and was named the #2 Best Place to Work on Glassdoor in 2022.

Business Development Representative (EMEA - Telco)

Company: GitLab

Location: Remote

Posted Jan 23, 2025

GitLab, an open core software company, is seeking a Business Development Representative (BDR) to join their Revenue Marketing team. The role involves leading initial outreach to targeted Telco Enterprise accounts, leveraging creative marketing and sales tactics, and generating qualified meetings for the Sales organization. The ideal candidate should have experience in Telco accounts, fluency in French, Spanish, or Italian, and strong communication skills. GitLab offers a remote, asynchronous work environment, comprehensive benefits, and an inclusive culture.

Senior Analytics Engineer

Company: brightwheel

Location: Remote

Posted Jan 23, 2025

Brightwheel, a globally trusted technology brand in early education, is seeking a Senior Analytics Engineer. The company aims to provide high-quality early education for every child by enabling teachers with more time for students, engaging parents, and supporting small businesses. The ideal candidate should have 4+ years of experience as an analytics engineer, strong SQL and DBT skills, and experience in data modeling. They will be responsible for building and maintaining the data layer for Brightwheel's analytics stack, collaborating with business users, and improving organizational capacity.

従業員支援領域のテクニカルコンサルタント

Company: Kyndryl

Location: Tokyo, Japan / Remote

Posted Jan 23, 2025

Kyndryl is seeking a leader for in-house IT help desk services, focusing on self-service solutions like Chatbot, ITSM, and Copilot. The role involves driving projects as a technical lead, from requirements definition to migration. Essential skills include experience leading IT help desk projects, related solution skills, general project management, and strong communication abilities. Kyndryl values diversity and offers opportunities for innovation, learning, and community involvement.

Project Manager, Global Billing Credit and Collections

Company: Equinix, Inc

Location: Warsaw, Poland / Remote

Posted Jan 23, 2025

Equinix, a global digital infrastructure company, is seeking a Project Manager for the Global Billing, Credit & Collections (GBCC) team. The role involves overseeing and delivering strategic business cases, managing stakeholders, and ensuring successful program execution. Responsibilities include planning, stakeholder management, communications, risk management, project/program delivery, and reporting. The ideal candidate should have proven experience in Finance transformation, project management certification, and proficiency in presentation content delivery. A flexible approach to working hours and willingness to be on-site in the nearest Equinix Hub are required.

Lead Installation Tech

Company: Henry Schein

Location: Remote

Posted Jan 23, 2025

This job overview describes a position responsible for supporting the District Installation Manager and coordinating with Operations & Sales Support teams to deliver a superior customer experience. Key responsibilities include project managing capital equipment installations, participating in Equipment Planning Meetings, updating project management software, and serving as the primary point of contact for large installations. The role requires excellent leadership, organizational, and communication skills, along with experience in dental/medical project management. The ideal candidate should have at least 6 years of related experience and a Bachelor's Degree. Local travel and physical demands are required, including bending, lifting, and climbing.

Product Manager

Company: Super Dispatch

Location: Remote

Posted Jan 23, 2025

Super Dispatch is seeking a Product Manager to join their team and help develop and execute product initiatives for their Driver App. This role requires a lean product development mindset and collaboration with engineers and product designers in a fast-paced, data-oriented environment. The position is fully remote and requires flexibility to work with teams in Central Asia time zones and the US management team. The ideal candidate should have 5+ years of Product Management experience, preferably in transportation/logistics, B2B, or Marketplace products. They should be an excellent communicator, able to work effectively in a dynamic startup culture, and have strong analytical and problem-solving skills. The role involves gradually taking over the Driver App roadmap execution, identifying gaps in workflows, and setting a strategic vision for the app that aligns with company goals.

Sales Development Representative Intern, 2025 Summer U.S.

Company: Atlassian

Location: Austin, TX / Remote

Posted Jan 23, 2025

Atlassian offers flexible work arrangements, allowing employees to choose their work environment. They hire globally and conduct virtual interviews and onboarding. Sales Development interns collaborate with Sales and Success Account Teams, working on projects to build sales pipeline. The role involves meeting setting, outbound prospecting, and creating value-driven messaging. Interns will use tools like SFDC, Gong, Outreach, and LinkedIn Navigator. The internship is full-time for 12 weeks during Summer 2025. Atlassian values accountability, clear communication, continued learning, integrity, and adaptability. Compensation is competitive and determined by skills, expertise, and experience. The company offers a variety of perks and benefits, and is committed to diversity and inclusion.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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