Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

B2B SaaS Sales Manager & Revenue Contributor (FULLY REMOTE)

Company: WhatConverts

Location: Remote

Posted Jan 23, 2025

WhatConverts, a B2B SaaS company, is seeking a seasoned Sales Manager with deep experience in selling SaaS products to SMB and midmarket clients. The role involves leading a high-performing team, driving revenue growth, and collaborating with Marketing and Customer Success. The ideal candidate should have a proven track record in managing outbound sales cycles, coaching team members, and demonstrating a strong analytical mindset. The company offers a fully remote work environment with comprehensive benefits, including health insurance, 401k matching, and generous PTO.

Product Manager

Company: Meta

Location: Remote

Posted Jan 23, 2025

Client Account Manager

Company: capSpire

Location: Remote

Posted Jan 23, 2025

The Client Account Manager role at capSpire involves maintaining and expanding relationships with existing and previous clients in the energy and commodities trading sectors. Key responsibilities include strategic account management, driving account growth, and ensuring effective delivery of ETRM/CTRM services. The role requires proficiency in ETRM/CTRM platforms, exceptional communication and relationship-building skills, and strong organizational abilities. A minimum of 5-10 years of relevant experience is required, along with a Bachelor's degree in Business, Finance, or a related field. Previous experience in the energy and commodities trading industry is preferred. The role involves managing the end-to-end sales cycle, collaborating with internal teams, and staying updated on industry trends.

New Account Manager

Company: capSpire

Location: Remote

Posted Jan 23, 2025

The New Account Manager role involves acquiring new clients in the energy and commodities trading sectors, focusing on strategic business development and achieving annual sales quotas. Key responsibilities include identifying and closing new business opportunities, leading the entire sales process, maintaining a deep understanding of capSpires offerings, building strong client relationships, collaborating with internal teams, managing sales activities in CRM tools, and traveling as required.

Building System Engineer

Company: Infogrid

Location: Remote

Posted Jan 23, 2025

The job posting is for a Building Systems Engineer role at Infogrid, a fast-growing SaaS company. The ideal candidate should have 5+ years of consulting experience in the energy industry, with expertise in HVAC and Controls systems. They must possess strong communication skills, empathy, and a positive attitude. The role involves understanding and communicating complex building systems, building relationships, and driving engagement and renewals. The company offers on-boarding training, learning of internal tools, and shadowing of senior engineers. Within a year, the candidate will become a product expert, technical resource, and mentor, overseeing dozens of real estate portfolios. Infogrid promotes a flexible work environment, passion for technology, and a mission to help companies reduce their environmental footprint.

Athlete Evaluator

Company: Area Scouts

Location: Suwanee, GA / Remote

Posted Jan 23, 2025

Area Scouts | Sports - Regional Manager | Athlete Evaluator

Company: Area Scouts

Location: Remote

Posted Jan 23, 2025

Area Scouts is a rapidly growing athlete health and development platform, aiming to become the world's leading program. They offer full-time and part-time positions for sports coaches, instructors, trainers, physical therapists, evaluators, and scouts. The company is committed to preventing youth sports injuries through proper athlete development, and they provide comprehensive training, medical/dental benefits, and flexible schedules. Area Scouts emphasizes diversity, inclusion, and equal opportunity, and they promote within the organization. Their mission is to ensure athletes' health and provide high-level training at affordable costs.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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