Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Manager Software Engineering, SRE Embedded

Company: Procore Technologies

Location: Remote

Posted Jan 23, 2025

Procore Technologies is seeking an experienced Engineering Manager to join their team and revolutionize the construction industry. The role involves leading a team of Reliability Engineers to improve the reliability of Procore's services, mentoring team members, and collaborating with internal customers and leadership. The ideal candidate should have a degree in MIS or related field, 8+ years of experience in software, DevOps, or Reliability Engineering, and experience scaling teams and leading large initiatives. Procore offers a culture that encourages ownership and innovation, along with competitive benefits.

Wind Hub Technician - NE 1 (Elgin, NE Area)

Company: GE Vernova

Location: North Platte, NE / Remote

Posted Jan 23, 2025

The Wind Hub Technician position involves local travel within the wind hub, maintaining optimal turbine function and output. Essential responsibilities include working with site and hub leadership to fulfill contractual obligations, performing maintenance and repairs, troubleshooting complex mechanical, hydraulic, and electrical problems, and documenting all work. The role requires a high school diploma or equivalent, minimum 1 year of experience as a Wind Technician or completion of a Wind Certificate Program, and a valid driver's license. The position involves handling repetitive weight up to 50 lbs and climbing towers up to 300 feet daily. Flexibility for rotating shifts and on-call duties is required.

Director, Mid-Market Sales

Company: Expert Institute

Location: Remote

Posted Jan 23, 2025

Expert Institute, a leading company in the legal space, pairs attorneys with expert witnesses to win high-stakes cases. They have aided in billions of dollars in settlements and verdicts for clients, including major brands like Google, Uber, and Microsoft. The company values an entrepreneurial mindset, fast-paced environment, and efficient business model. They are seeking a powerhouse sales professional with a winning mindset to drive explosive sales growth in a territory filled with hundreds of law firms. The role involves building a strong sales pipeline, leveraging sales support resources, and working in a fast-paced, transactional, and consultative sales environment.

SAP Consultant SD

Company: Kyndryl

Location: Mexico City, Mexico / Remote

Posted Jan 23, 2025

Adult Vaccines Health & Science Professional - Hattiesburg, MS

Company: Pfizer

Location: Gulfport, MS / Remote

Posted Jan 23, 2025

Pfizer is committed to delivering safe and effective products to patients, with a focus on innovation and customer-oriented science. The Vaccines Health and Science Professional (HSP) role involves promoting a vaccines portfolio, driving sales, and engaging with customers both in-person and virtually. The ideal candidate should possess strong sales, strategic business development, and account management skills, along with product and disease state knowledge. Qualifications include a bachelor's degree, minimum 2 years of relevant experience, and a valid US driver's license. The role offers a competitive salary range and comprehensive benefits.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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