Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Fraud & Identity Specialist (Contract)

Company: Instacart

Location: Remote

Posted Jan 23, 2025

Instacart, a company revolutionizing the grocery industry, is seeking a Fraud & Identity Analyst for a 6-month contract. The role involves identifying fraud patterns, conducting investigations, managing customer appeals, and ensuring platform security. The ideal candidate should have 1-2+ years of experience in Fraud, Data Processing, or Support, strong communication skills, and the ability to work in a fast-paced environment. Familiarity with ZenDesk and proficiency in Excel/Google Sheets are preferred. This remote position offers competitive compensation and benefits, with a base pay range of $23-$23 USD depending on the candidate's location.

Senior Manager, Foundational Data Platform

Company: Procore Technologies

Location: Remote

Posted Jan 23, 2025

Procore is seeking a Senior Manager, Foundational Data Platform to lead a team in developing a data platform for the construction industry, aiming to revolutionize this historically underserved sector. The role involves building tools, libraries, and standards for an event streaming processing pipeline, managing data systems, and ensuring data quality. The position offers high visibility, strategic and technical challenges, and the opportunity to work with passionate engineers. It's based in Carpinteria, CA, or Austin, TX, and requires immediate joining.

Customer Service Advisor (German Speaker) Tripadvisor Rentals

Company: TripAdvisor

Location: Las Vegas, NV / Remote

Posted Jan 23, 2025

Tripadvisor, the world's largest travel site, is seeking a Customer Service Advisor for its Rentals division. The role involves handling inbound/outbound calls/emails or chats in English and German, troubleshooting technical issues, and resolving complex cases using mediation and negotiation skills. The ideal candidate should have 1-3 years of customer service experience, strong problem-solving skills, and a customer-oriented attitude. Fluency in English and German (C1 level) is essential. The position offers an opportunity to work in a fast-paced environment, multitask, and contribute to revolutionizing travel experiences.

Product Marketing Manager

Company: EVERFI

Location: Remote

Posted Jan 23, 2025

Mortgage Loan Processor

Company: LendingHome

Location: Remote

Posted Jan 23, 2025

Kiavi, previously LendingHome, is a leading U.S. lender to real estate investors, empowering them with technology and innovative financing solutions. Founded in 2013, Kiavi has funded over $7.8 billion in loans for around 35,000 projects across 27 states. The company, with over 400 employees, aims to revitalize aged U.S. housing stock and provide move-in ready homes. The Loan Analyst role involves processing loans, working with third parties, borrowers, and mortgage brokers, and meeting processing and funding goals. The ideal candidate has 1-2 years of experience as a Loan Analyst/Processor, strong computer skills, and excellent communication abilities.

Executive Assistant & Project Manager

Company: BlackLine

Location: Remote

Posted Jan 23, 2025

BlackLine is a leading provider of cloud software that automates and controls the entire financial close process. The company is committed to modernizing the finance and accounting function and delivering innovative solutions. They are seeking an experienced executive assistant with strong administrative and interpersonal skills to support the Chief Commercial Officer. The role involves managing calendars, arranging travel, preparing reports, planning offsites, and handling information requests. The ideal candidate should have at least 6 years of experience in a similar role, proficiency in Microsoft Office applications, and strong problem-solving skills. BlackLine offers a culture that is kind, open, and accepting, with opportunities for professional development and growth.

Director, Visual Experience Pre/Post Sales Engineering

Company: Samsung Electronics America

Location: Remote

Posted Jan 23, 2025

Samsung is seeking a B2B Solution sales leader to drive software solution sales, focusing on the Digital Signage market. The role involves working closely with the VX team in Korea to develop sales strategies and increase software solution sales attach rate to hardware-focused offerings. Key responsibilities include defining key partnerships, creating new market entry strategies, and building a strategic partner ecosystem. The ideal candidate should have a Bachelor's Degree in a relevant field, 12+ years of B2B sales experience, and a proven track record in managing external partnerships and driving business opportunities. They should also possess strong consultative selling skills, experience in contract development, and the ability to interact with multiple sales channels.

Demand Generation Manager

Company: EVERFI

Location: Remote

Posted Jan 23, 2025

Arity - Product Marketing Intern

Company: Arity

Location: Remote

Posted Jan 23, 2025

Allstate is offering a Product Marketing Consultant Intern position with a focus on market research, content development, campaign analysis, and sales enablement. The ideal candidate should be a self-starter, comfortable with ambiguity, and able to synthesize complex topics into easy-to-understand language. The role involves working collaboratively with multiple stakeholders and influencing product positioning and messaging. The compensation is between $20 and $42 an hour, based on experience and qualifications. Allstate values customer centricity, digital literacy, inclusive leadership, and learning agility. The company is committed to diversity and inclusion, and does not discriminate based on various factors including veteran status.

Oncology Quality Lead

Company: Q-Centrix

Location: Remote

Posted Jan 23, 2025

Q-Centrix, the largest provider of clinical data management solutions to acute care hospitals, is seeking a Clinical Data Lead. This role involves managing quality tasks, ensuring partner satisfaction, and serving as a subject matter expert. The ideal candidate should have an Oncology Data Specialist (ODS) Certification, 1+ years of direct data abstraction experience, and proficiency in MS Office. Q-Centrix offers a competitive rewards package, including flexible work environment, robust benefits, and opportunities for professional development.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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