Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Customer and Industries Partner Acceleration - EMEA

Company: ServiceNow

Location: Munich, Germany / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Partner Acceleration Lead to drive profitable revenue through partner ecosystem. The role involves collaborating with Global SIs to develop and monetize breakthrough offerings, activating partners, and creating new joint GTM business models. The ideal candidate should have extensive experience with Global Systems Integrators, strong business development skills, and the ability to drive measurable outcomes with partner and ServiceNow sales teams.

Technical Application Scientist, HID

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific Inc. is seeking a Technical Application Scientist HID with 2+ years of laboratory experience and a Bachelor's degree in a scientific field. The role involves providing technical application support, collaborating with cross-functional teams, and troubleshooting for HID instruments and reagents. The company values inclusiveness and offers a comprehensive Total Rewards package including medical, dental, vision plans, PTO, parental leave, and retirement programs. The salary range for this position based in California is $66,000.00-$99,000.00.

Lead Field Service Engineer-MV/LV Drives/EMS

Company: GE Vernova

Location: Remote

Posted Jan 23, 2025

The Lead Field Service Engineer - Drives role involves performing a wide range of engineering tasks, ensuring proper installation, service, and commissioning of products and services. Key responsibilities include troubleshooting, developing documentation, installation and commissioning activities, project management, and customer support. The ideal candidate should have a Bachelor's Degree in Electrical Engineering, minimum 5 years of field service experience, and practical knowledge of GE Drive systems. Strong computer proficiency and customer-facing experience are also required.

Lead Field Service Engineer-MV/LV Drives

Company: GE Vernova

Location: Coraopolis, PA / Remote

Posted Jan 23, 2025

In-Store Advertising Product Manager, Shopping (Remote - Eligible)

Company: Capital One

Location: San Francisco, CA / Remote

Posted Jan 23, 2025

Capital One Shopping is seeking a Product Manager with expertise in data-driven product development. The ideal candidate should have a strong background in SQL, Big Data, and Native UI's, and be comfortable leading teams of software and data engineers. They should possess a customer-centric mindset, strategic thinking, and excellent communication skills. The role involves designing and delivering data platform features, understanding enterprise data requirements, and pushing for user-centric product development. Basic qualifications include a Bachelor's Degree, at least 3 years of digital product management experience, and proficiency in SQL.

Senior Software Engineer I, Front End - Chart View (Remote Eligible)

Company: Smartsheet

Location: Bellevue, WA / Remote

Posted Jan 23, 2025

Smartsheet, a tech company founded in 2005, is seeking a full stack software developer with a front-end focus. The role involves building the next generation of charting and analytical experiences using no-code tools. The developer will work with a team of experts in technologies like React, Typescript, Chart.js, Java, MySQL, and Terraform. Key responsibilities include writing clean code, developing modern web UI, and mentoring junior engineers. The ideal candidate should have 5+ years of software development experience, expertise in modern object-oriented programming languages, and experience in SaaS application development.

Customer Care Associate, Remote in Alberta, Canada

Company: Carewell

Location: Remote

Posted Jan 23, 2025

Carewell is seeking a Customer Care Associate in Alberta, Canada. The role involves providing top-tier service to family caregivers, handling customer needs, and building trust-based relationships. The ideal candidate should have 1-2 years of customer service experience, strong service skills, and proficiency in computer and typing skills. They must be legally authorized to work in Canada and complete a 3-week training program. Carewell offers competitive pay, remote work, vacation, holiday pay, and a sign-on bonus. The company is dedicated to making caregiving easier and is a fast-growing, customer-centric business.

Head of Insider Protect Program Support (US)

Company: TD Bank

Location: Marlton, NJ / Remote

Posted Jan 23, 2025

Staff Fullstack Engineer, Anonym

Company: Mozilla

Location: Remote

Posted Jan 23, 2025

Mozilla Corporation, a nonprofit technology company, is seeking a versatile fullstack Software Engineer to enhance their gotomarket strategy. The role involves designing, implementing, and maintaining core services and infrastructure built around distributed computing in Trusted Execution Environments. The ideal candidate should have 7+ years of software engineering experience, proficiency in Java and Python, and cloud development experience in Azure, AWS, or GCP. Bonus points for familiarity with big data processing frameworks, real-time data streaming technologies, and privacy-enhancing technologies.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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